Launchpad bug statuses
sistpoty at ubuntu.com
Tue Oct 9 20:10:52 BST 2007
Am Montag 08 Oktober 2007 19:24:39 schrieb Christian Robottom Reis:
> On Sun, Oct 07, 2007 at 08:25:55PM +0200, Stefan Potyra wrote:
> > Hi,
> > Am Mittwoch 03 Oktober 2007 17:47:49 schrieb Christian Robottom Reis:
> > > On Wed, Oct 03, 2007 at 02:46:11PM +0200, Stefan Potyra wrote:
> > > > (1) Package versions in bugs.
> > >
> > > Captured from the bug reporter, or something else?
> > In an ideal world, the bug reporter wouldn't need to know (e.g. the way
> > reportbug deals this in interaction with debian's bts, but I guess there
> > are more technical ways to solve this like usage of browser plugins or
> > youtellme ;). As a first step though, capturing from the reporter would
> > greatly help.
> I have never really believed the reporter would be able to provide very
> reliable information.
Well, asking the reporter for the version has been one of my first questions
when dealing with bugs in the past ;).
> The reportbug path is a promising one but I'm not
> sure what its status is in Ubuntu.
> We've considered before using the
> user-agent string in the browser, but that's not ideal and can't really
> tell you the version of an arbitrary package, can it?
No it can't. Nonetheless this idea is interesting: Could it be a heuristic to
find out the distribution (dapper/edgy etc.) the reporter is using? That
would also be valuable information imho.
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