on closing "old" and "inactive" bug reports
Matt Zimmerman
mdz at ubuntu.com
Sat Sep 9 00:18:19 BST 2006
On Tue, Aug 29, 2006 at 09:53:00AM +0200, Matthias Klose wrote:
> Just seen a bunch of bug reports closed due to being "to old" or
> "inactivity".
>
> While I understand that a bug database with less open bug reports looks
> nicer, I don't see any value in doing so. There seem to be a lot of
> people doing bug "triaging" without even trying to reproduce a problem.
> Problems don't go away with time when nothing is done to fix these, and
> the next bug submitter doesn't find a bug and files it again.
If the bug report is incomplete due to a lack of information from the
reporter, and they have not responded for some time, it is usually
reasonable to close the bug.
If the bug report is complete and merely old, it should not be closed.
> It seems we need some rules to separate the karma addicts from real bug
> triagers, i.e.
>
> - don't close bug reports assigned to people (without testing or asking)
> - don't close confirmed bug reports
> - "old" or "inactive" should not be closed; if we really want to do
> this, we could
> surely do this automatically.
>
> Not so amused this morning
>
> Matthias
>
>
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--
- mdz
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