Please don't bother setting already-duplicated bugs to Rejected!

[Cody Somerville]

I think thats a good idea. Maybe have it so that duplicate bugs kind of merge
into one master bug report (to some degree)?

- Cody

On 10/18/06, Lex Hider <floss at lex.hider.name> wrote:
>
> On Wednesday 18 October 2006 09:17, Colin Watson wrote:
> > In an attempt to be helpful, a bug triager just went through a bunch of
> > my bugs that I marked as duplicates of other bugs ages ago, and set the
> > Status of all of them to Rejected.
> >
> > This causes Malone to send huge piles of e-mail to huge numbers of
> > people. For each bug you mark as Rejected, it sends an e-mail to every
> > subscriber to the duplicate bug *target*, i.e. the master bug (at least,
> > this is my belief based on complaints received). In this case, the bug
> > target was one of the most-duplicated bugs in Ubuntu, with so many
> > subscribers that Malone currently times out trying to display the bug at
> > all. The effect is to waste lots of people's time, and bug reporters put
> > off ever filing Ubuntu bugs again because of the amount of e-mail they
> > get as a result.
> >
> > More to the point, though, rejecting duplicate bugs is totally
> > unnecessary. It's already marked as a duplicate, and excluded from
> > Malone searches by default, so why bother? "Rejected" also sends the
> > wrong message to a bug reporter who sent a perfectly valid bug report,
> > but just happened not to be the first person to do so (or, in some
> > cases, not even that; the responsible developer might simply have first
> > identified the issue from a different bug). And, if the bug turns out
> > not to be a duplicate as previously thought, then messing with the
> > status means that there's one more thing to revert when restoring the
> > bug's independent existence.
> >
> > Please don't contribute to the increasing entropy of the universe -
> > don't touch the status of duplicate bugs!
> >
>
> I was wondering to what extent this could be fixed on the launchpad side.
> If
> it's a bad idea to reject duplicate bugs, why not make it impossible?
>
> Cheers,
>
> Lex.
>
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