Edgy "Crash Reports"?
lool+ubuntu at via.ecp.fr
Thu Oct 5 17:34:59 BST 2006
On Thu, Oct 05, 2006, Sebastien Bacher wrote:
> Another issue is the bug load. I just had a look on bugzilla.gnome, and
> they got over 1000 ubuntu crasher in a week (xml-rpc bug-buddy makes
> really easy to sent the crasher bug, just click on the "send" button).
> We already have difficulties to cope with the number of bugs we get at
> the moment what would happen if we add that extra load? Especially than
> launchpad makes hard to detect duplicates at the moment (no duplicate
> finder, search interface is far from being optimal, etc).
Perhaps stack traces should be handled /very/ differently from bug
reports? Whenever I get a bug buddy popup, I remember that day where
the quality feedback agent of Thunderbird fired for me; when I tried to
check the state of my crash, I went to:
And at some point I realized Mozilla folks were really dealing with
*mass* crashing reports:
Now this is what I call industrialized! It presumably saves them a
lot of time too, as the top 5 crashers represent 38% of the crash
XP also has some well thought out process, which in my case popped a
web site suggesting to update an Intel wifi driver to solve my BSOD
(tm)... but XP isn't even shipping this driver!
Perhaps the crash reports should be directed to a special part of
launchpad, which wouldn't make each of them a bug?
Loïc Minier <lool at dooz.org>
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