Bug Triage Project - WAS: Re: Dapper Flight 5 Installation Report

Daniel Holbach daniel.holbach at ubuntu.com
Thu Mar 16 08:00:11 GMT 2006

Hello Lee,

Am Mittwoch, den 15.03.2006, 14:52 -0500 schrieb Lee Revell:
> IMHO no sane developer would contribute their time to this until some
> decent bug reporting guidelines are in place - who wants to wade through
> a ton of impossibly vague bug reports asking users for more information
> over and over and over?

I'd really appreciate it if you were less polemic. We *DO* have
documentation on bug reporting [1] (which links to [2]).

[1] https://wiki.ubuntu.com/ReportingBugs
[2] http://www.chiark.greenend.org.uk/~sgtatham/bugs.html

A lot of bugs are vague, but I wouldn't consider myself to be insane,
when I ask people to tell me the version of Ubuntu they're using, what
happens if they run <bla> from the command line, what they intended to
do, ... - bug reports *are* vague and will probably always be. We just
can't expect people to have the knowledge we have. In bug reports most
people express they *care* about Ubuntu.

Have a nice day,

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