<html dir="ltr"><head></head><body style="text-align: left; direction: ltr; word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" bgcolor="#ffffff" text="#4c4c4c" link="#007aa6" vlink="#007aa6"><div>Please see information below that I sent to the experts on Evolution. On two installations of Evolution (both the ones for 18.04 and 18.10), addition of a second IMAP email account, causes Evolution to "lock up". For example, use of <span style="background-color: rgb(242, 241, 240);"> </span> CAMEL_DEBUG=imapx:io evolution give the following when a second IMAP account is enabled:</div><div><br></div><div>> [imapx:A] I/O: 'A00103 LOGIN ...'</div><div>> [imapx:A] I/O: 'A00103 NO [AUTHENTICATIONFAILED] Authentication failed.'</div><div></div><div><span style="background-color: rgb(242, 241, 240);"><br></span></div><div>As soon as the second IMAP account is disabled, the problems goes away.</div><div><br></div><div>Thank you, John</div><div><br></div><div><span style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">On Sat, 2018-11-10 at 19:31 -0500, Dr. John H. Lauterbach wrote:</span><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> I set up evolution 3.30.1-1build1 on another PC that I had just upgraded from</font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> Ubuntu 18.04 to 18,10. I added all my email accounts as IMAP and they all ran</font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> fine together just as they do under another popular email program.</font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> </font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> The IMAP problem exists with both the evolution on my PC and the evolution on my</font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> secretary's PC. They have been around for several updates in evolution and the</font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> underlying Ubuntu OS. Both of them have the same problem when you add second</font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> IMAP account. Since they have different folders and the number of e-mails in</font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> each folder (one folder for each client, and one folder for each vendor or</font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> professional society), I suspect that something in the evolution code is corrupt</font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> and not the database folders.</font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> </font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> Is the following a correct course of action to solve the problem?</font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> </font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> 1. Back up evolution data files onto a USB hard drive using the Back Up</font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> Evolution Data function.</font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> 2. Totally remove evolution from the system.</font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> 3. Reinstall evolution and set up all e-mail accounts as IMAP. </font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> 4. If they all work together, restore the data files. </font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> </font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> If the above steps are the correct ones and I still have problems, what do I do</font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><font color="#ef2929" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">> next?</font><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><span style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">Removing and reinstalling Evolution is probably pointless, all the more</span><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><span style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">so as you say the same problem occurs on two different machines. Linux</span><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><span style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">isn't Windows. You're just restoring all the Evolution components to</span><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><span style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">what they were before you removed them. You can also verify the package</span><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><span style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">installation. On Fedora this would be "rpm -V <package-name>". On</span><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><span style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">Ubuntu I assume there's something similar. That would check that there</span><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><span style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">isn't bit-rot in the installed components, but frankly the likelihood</span><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><span style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">of this manifesting as anything other than a crash is infinitesimal.</span><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><span style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">Before doing all this however, check the number of concurrent</span><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><span style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">connections to the mail server, under <account>->Receiving Options. See</span><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><span style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">if it's different between the machines that work and those that don't.</span><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><span style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">If all else fails, by all means try recreating the accounts. There may</span><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><span style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">be some configuration error.</span><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><span style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">poc</span><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><span style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">_______________________________________________</span><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><span style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">evolution-list mailing list</span><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><a href="mailto:evolution-list@gnome.org" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">evolution-list@gnome.org</a><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><span style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">To change your list options or unsubscribe, visit ...</span><br style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;"><a href="https://mail.gnome.org/mailman/listinfo/evolution-list" style="font-family: "Ubuntu Mono"; font-size: 17.33333396911621px; white-space: normal;">https://mail.gnome.org/mailman/listinfo/evolution-list</a></div></body></html>