Firefox Unbuntu 11.10 64 bit

Dane Mutters dmutters at gmail.com
Thu Dec 15 23:28:11 UTC 2011


Gerry,

I don't think this is the best place to post this question; the Ubuntu
forums would be more appropriate.

That said, it's almost certainly a plugin or extension that's going awry.
Start Firefox and don't go to any pages that make it crash.  Then, go to
Tools > Addons and disable every extension and plugin, except for the Flash
one.  If it doesn't crash, then you definitely have a problem with one of
the other add-ons.  Enable one at a time, restarting Firefox when it says
you need to, and go back to a flash page.  Be sure to set your startup page
to something without Flash content.  (Go to Edit > Preferences > General
Tab and select the appropriate options.)  Keep enabling one add-on at a
time until something makes it freeze.  When that happens, then the last one
you enabled is the problem.  Disable it again and keep enabling stuff
one-at-a time, to make sure there's not more than one problematic add-on.

You can contact me directly at dmutters at gmail.com if you still have
problems.  (It's probably best to keep tech assistance questions off of the
development lists.)

Good luck!

--Dane

P.S. When you get it working, it would be good to post your solution to the
Mint or Ubuntu forums, with "[SOLVED]" in the title.

On Wed, Dec 14, 2011 at 7:53 AM, gerry <gerry.neary at gmx.co.uk> wrote:

> Can anyone let me know what is happening.
> Each time I start Firefox in Ubuntu 11.10 it will at some point freeze.
> I can recreate the problem easily by trying to run a flash video from
> You Tube or any embedded video. My version of Firefox is the latest from
> the updates. Now chrome is giving me the same problem :-(
>
> Looks like Flash is the culprit but no one seems to know the answer
>
> By the way Mint 11 32bit is fine
>
> Any pointers would be useful
> --
> Regards
>
>
> Gerry
>
>
>
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