File a new bug or re-open an old one

[Bruce Miller]

I am not an Ubuntu developer; I learn a lot, however, from lurking on this list. If this is not the right forum to raise this issue, I would be grateful for a pointer in a better direction.

I use Kubuntu. I have many years experience at breaking development software and of filing bug reports. Efforts to install Kubuntu Lucid Lynx beta1 on an amd64 machine have generated numerous problems, all of which I have tried to document at Launchpad.

The focus of this message is one bug which the Apport retracer on Launchpad tagged as a duplicate. The original bug (of which mine was marked duplicate) was originally submitted on 2009-12-14, that is, as Karmic was approaching release. A fix was released the following day, 2009-10-15.

I suspect that I may be dealing with a regression. If I do nothing to flag that concern, there would appear to be a risk that the bug would never come to the attention of a developer.

I have therefore changed the status of the bug from "Fix Released" to "New." I also deleted the tag "regression-retracer," and substituted the tag "regression-potential."

I personally would always hesitate to re-open a bug once it is marked "Fix Released," and would prefer to file a new bug. The designers of the Apport retracer see matters differently. Are the changes in status to the old bug the best way to signal that it once again requires attention? Is there a better way?


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Bruce Miller, Ottawa, Ontario, Canada
bruce at brmiller.ca; (613) 745-1151
Just when you think your software is idiot proof, somebody comes up with a better idiot
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