Raising issues (games etc)

[Matthew Paul Thomas]

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Alex Cockell wrote on 01/05/09 18:09:
>...
> Sorry for being really dense, but would "filing a bug" be your term for
> what I would know as "raising an incident ticket"?
>...

Probably not. If you are looking for help fixing or working around a
problem with Ubuntu, for free or for pay, there are a several support
sources available. <http://www.ubuntu.com/support>

Reporting a bug is for directly helping developers to improve the
software. To report a bug you should be able to clearly describe how to
reproduce the problem, and you should be willing and able to answer
technical questions about the computer where the problem occurs
(including testing to see if it occurs with newer versions of the same
program).

Cheers
- --
Matthew Paul Thomas
http://mpt.net.nz/
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.9 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org

iEYEARECAAYFAkn7O0EACgkQ6PUxNfU6ecoKNQCeKwZ0wLVPX7hUxoKogMGHcIC4
RwIAoKVsSEADOKSsJLS/oevWSMpr8Ohr
=I5i2
-----END PGP SIGNATURE-----