Best practice for reporting bugs

Derek Broughton derek at
Wed Mar 25 15:08:11 UTC 2009

Matt Zimmerman wrote:

> On Wed, Mar 25, 2009 at 12:38:44PM +0000, Chris Jones wrote:
>> Matt Zimmerman wrote:
>> > our best practices for reporting bugs.  In particular, reporting bugs
>> > directly to Launchpad is usually *NOT* the best approach.  This should
>> > only
>> Perhaps Launchpad could specifically discourage this within /ubuntu/ and
>> offer up much the same information in your mail?
> Indeed, it does give that guidance but it's usually too late to help (i.e.
> after +filebug).  I believe this is on the QA team's launchpad wishlist
> already.

Would you care to mention what the best practice _is_?  The post to which
Chris replied is not on my server, the list archive, or google.  The only
hint I've ever had that reporting bugs to Launchpad is not the best
approach is the short shrift most of them get...

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