Bugs marked incomplete

Thomas Novin thnov at xyz.pp.se
Tue Sep 2 18:14:17 UTC 2008


On Mon, 2008-09-01 at 23:32 +0200, Wouter Stomp wrote:
> Bugs that are marked incomplete and subsequently get a reply from the
> original reporter often stay in the incomplete status. This means they
> automatically get closed even though the needed info was provided. I
> think it would be a good idea to automatically change the status to
> new once a new comment is made on an incomplete bug.

IIRC..Bugzilla does this nicely (might be the only thing it does
nicely). When a bug is marked incomplete by a triager the original
reporter gets a email notification (just as LP) but then when the
reporter responds and presses submit, he gets a question which is
something like "Did you give the developers what they needed?".

That would be one way to solve it..

Ps. This is also almost how it works on LP Answers as well.

Rgds


-- 
Thomas Novin <thnov at xyz.pp.se>
GPG key: http://xyz.pp.se/~thnov/gpg.asc





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