Bugs marked incomplete

Brian Murray brian at ubuntu.com
Tue Sep 2 16:06:44 UTC 2008

On Mon, Sep 01, 2008 at 11:32:20PM +0200, Wouter Stomp wrote:
> Hello,
> Bugs that are marked incomplete and subsequently get a reply from the
> original reporter often stay in the incomplete status. This means they
> automatically get closed even though the needed info was provided. I
> think it would be a good idea to automatically change the status to
> new once a new comment is made on an incomplete bug.

There are actually two sub-statuses, if you will, to Incomplete.  They
are "Incomplete w/o response" and "Incomplete w/ response" both of which
are searchable for via the Launchpad UI.  When a bug report receives a
response after being set to a status of Incomplete, the sub-status then
becomes "Incomplete w/ response" and the expiration timer is reset.

Brian Murray                                                 @ubuntu.com
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