Launchpad bug retesting

Jonathan Jesse jjesse at
Thu Mar 20 13:13:40 UTC 2008

On Thu, Mar 20, 2008 at 5:00 AM, Sitsofe Wheeler <sitsofe at> wrote:

> Many bugs reported turn out to be "hit and run" reports where something
> is filed and never followed up. As such it is good that bugs are
> aggressively closed where possibly to prevent launchpad cluttering up.
> Unfortunately there are scenarios where this becomes problematic.
> These days I see people romping through launchpad asking for bugs to be
> retested on pre-releases of Ubuntu (which may be months away from their
> final release). These bugs are stuffed into a Incomplete state and then
> one month later closed (due to lack of response) before the final
> release of Ubuntu is ever released. Sometimes these are bugs with very
> thorough descriptions which are reproducible all the time so there is
> nothing stopping the launchpad gardener checking the problem.
> A flip side of this is that sometimes a bug is reported and again at
> some point before the next major release a request for testing is put
> out. The reporter goes away, tries the pre-release and tests the bug and
> reports back. Then another request to test another pre-release comes up
> because "maybe it's been fixed" but without any firm reason for this
> other than a minor point release change. Thus the bug is turned into a
> game of how many pre-releases the reporter can keep up with.
> The problem with all these requests for retesting is that the more bugs
> someone files the more retests they will be asked to do thus punishing
> those who file real bugs that are not resolved. In order to keep
> manageable perhaps collateral damage is inevitable
> but if you are expecting people to be repeatedly testing things every
> month (or see their bug closed) then it would be nice if this was stated
> up front.
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> Sitsofe |
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Good morning,

How would you suggest doing this instead?  I am one of those that is combing
launchpad for bugs that have not been reported or updated for a long time.
I try to reproduce the bugs on my own system or vm which I try to run the
development branch. If I am unable to reproduce it myself, I always ask the
user to try and reproduce it as well.
So how would you suggest dealing with those bugs instead of asking the end
user to deal with it?

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