Upgrading Hardy Heron 8.04 Beta to Linux kernel .16 breaks it; it won't boot.

Markus Hitter mah at jump-ing.de
Wed Apr 16 21:16:29 UTC 2008

Am 16.04.2008 um 14:53 schrieb Jim and Judi Harris:

> ubuntu-users <http://lists.ubuntu.com/mailman/listinfo/ubuntu-users> -
> Ubuntu user technical support, not for general discussions
> and my Ubuntu is the free version so I am not under a "user technical
> support" agreement?

Your Ubuntu is free as well as the technical support through mailing  
lists. If you want to give something back, continue reading these  
lists and answer some of the postings your self.

> Further, don't you agree there should be at least one list where  
> users are
> encouraged to submit problem reports?

If you have a reproduceable misbehaviour, one of the first steps  
should be to file a bug. Improvement requests go there as well.  
Mailing lists are more for discussion, less for documentation (of the  

> I see no such recommendation.

Remember, Ubuntu is a project driven by thousands of people. While  
some of these people do nothing but to fill in descriptions, help and  
other texts, there are even more snippets missing. If you found such  
a spot of void, write down what belongs there and hand it over to the  
documentation team in form of a bug report.

That said, I think Ubuntu is now adult enough to move the emphasis  
slightly more towards stability. A single showstopper distracts more  
people than a dozen new features.

> See also (others have splash-related problems):

Great you found them. Add such links to your bug report, they will  
save developers to search them their selfs.


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Dipl. Ing. Markus Hitter

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