Upgrading Hardy Heron 8.04 Beta to Linux kernel .16 breaks it; it won't boot.

Todd Deshane deshantm at gmail.com
Tue Apr 15 18:25:06 UTC 2008

Hi Jim,

This is something that I would recommend report a bug on at:


>From your description it sounds like it is a kernel problem, so look for the
appropriate linux package. Make sure you have the latest available and then
you should provide some more information in the reports.

For some good ideas see: https://wiki.ubuntu.com/DebuggingProcedures and in
particular: https://wiki.ubuntu.com/KernelTeamBugPolicies

Things to make sure you include are the output of dmesg, lspci, and the

You should also change your grub boot options to remove the splash so you
can see the errors etc. better.

This type of problem is generally better for the users list or forums.
Requests and posts to this list should be more mature in nature and
something that developers would or could act more directly on.

Follow up questions would be better addressed by those lists as well (until
the point at which it is a confirmed bug and there is a clear fix and
something that should get developers attention, use your discretion on that

Best Regards,

On Tue, Apr 15, 2008 at 2:01 PM, Jim and Judi Harris <jandjharris at gmail.com>

> Hi. This is my first post to this kind of list. I'm not a Linux newbie but
> close to it. I've been using Ubuntu for the last few years (and tried a few
> other versions before that), but mostly as a "Typical Windows User", where I
> focus mostly on using the applications, not the OS. Anyway, perhaps because
> of that orientation, I have chosen Ubuntu and love it, and have switched all
> my learning efforts to applications that Ubuntu supports, e.g. Mythbuntu,
> StreamRipper, DVD authoring, OpenOffice (tho I'm getting real disappointed
> in Writer compared to M$ Word), lots more.
> So here's my problem report: I burned a verified ISO of Hardy Beta a
> couple weeks ago, and it installed flawlessly (after CD Check OK) on a new
> hard drive in a 5-year-old box I own, and I was using it a little with no
> problems on and off for a couple weeks, then last weekend it told me it had
> a bunch of updates (about 150 MB or 150 packages; I'm not sure) and that
> went flawlwssly too, and I did some more stuff and shut down normally. Now,
> when I power on, it appears to boot OK up to where the little orange thingie
> stops shuttling back and forth, and becomes a normal "progress bar", then it
> goes about 3 jumps till it's about 15% done and then just sits there
> forever. So I power off and on, then choose the previous version from the
> GRUB menu (I think it's kernel .12 to boot OK, rather than the .16 that
> fails). I will be happy to send some startup logs or sys info or whatever
> would help, but I don't know how to get them. I can run Terminal and browse
> the Filesystem and Locate and install new tools via the Package Manager. So
> if you want me to run some command-line utility, maybe with sudo, please
> tell me exactly what to type and I will pipe the output to a file and send
> it to you or whatever will help.
> In general, I would like to learn what troubleshooting/diagnostic tools I
> should use in a situation like this, so if you want to send me some URLs to
> those I will learn some more.
> Sincerely,
> Jim Harris
> --
> When sitting down in front of a computer to do
> something useful, never say, or even think,
> "I will just do this quickly."
> --
> Ubuntu-devel-discuss mailing list
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