That need to close bugs?

[Colin Watson]

On Thu, Sep 20, 2007 at 10:57:48PM +1200, Aaron Whitehouse wrote:
> My underlying point is that we all want Ubuntu to be bug-free. It
> isn't and it isn't likely to be any time soon. While it isn't, we need
> to focus our resources on things that are ready to be fixed. There is
> nothing to stop having people trying to complete INCOMPLETE bugs by
> asking questions, but confirmed, complete reports need to be the
> priority.

I agree entirely. What drives *me* batty in turn is when people take a
confirmed, complete report, ask why it hasn't been fixed yet, and close
it as invalid because obviously something that's been around for a
couple of releases can't be relevant any more. Or when people reject
perfectly valid and complete wishlist bugs (note that it usually takes a
lot less for a wishlist bug to be complete) because they should be
specifications (they shouldn't, in most cases) or just because they're
wishlist. As a developer, I wish I didn't have to spend time checking my
bug mail just to make sure that well-intentioned but mistaken triagers
aren't taking items off my to-do list that I want to stay there.

-- 
Colin Watson                                       [cjwatson at ubuntu.com]