Launchpad bug workflow change

Henrik Nilsen Omma henrik at ubuntu.com
Tue Jun 19 22:57:24 UTC 2007


Scott Kitterman wrote:
>>
>> I don't think you should assign a bug to yourself if you are not working
>> on fixing it. IMO you should try to move it along to the Triaged state
>> as efficiently as possible and bugs should be assigned to the developer
>> or dev team who is going to fix it.
>>
>> I realise that this thinking does not match current triaging policy but
>> IMO that policy should be changed. Too many bugs are being held up in
>> half-triaged states. Important bugs are sometimes not getting the
>> attention they should while less important ones are cluttering up the
>> field.
>>     
>
> So is this imposing policy change through system updates without discussing it 
> with those affected or were there people involved in the triaging process 
> that were consulted?
>   

First, you are mixing up two things. The technical change made to 
launchpad has been discussed for a while, including at UDS in Sevilla 
where community members participated and the phone lines to the world 
were open.

Second, we are not imposing 'this' policy (that triagers should not 
assign themselves) at all. I just gave you my personal opinion. I know 
that many disagree with me on that and that I will have to make my case 
here in much more detail before in can get any more traction.

>   
>> FWIW, I'm not a developer myself, I'm simply looking at ways of making
>> the triage process more structured and efficient.
>>     
>
> Currently in LP assigned means this is the person who is expected to take the 
> next step on the bug (for example when I set a bug to needs info, I generally 
> assign it to the reporter to make this clear).
>   
That's what you take it to mean and that's what the wiki suggests. I 
happen to think it's not the best way to do it. Traditionally in open 
source projects a bug has been assigned to the person intending to fix it.

> I'm not sure how taking away triaging tools aligns with your stated goal?
>   

I think I have helped create more triage tools than I have taken away ;)

Henrik





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