I had a look at the spec. and love it. Anything to bring the help system closer to the point of need is better. I like the mockup of the 'Ubuntu Help Centre'. The logic of having the Help, Preferences and Administration all as separate panel helps with look and feel and leverages screen real estate to best advantage. Picky, but I prefer the MAC style of "Help" then a panel rather than the Vista style of "Help & Support" then confusing array of options.
<br><br>The ubuntu panel, which is currently 'Applications', 'Places' and 'System' would look funny if we added 'Help & Support'. From a usability standpoint, this last item would have the most prominence in the panel because it would be the biggest. Just 'Help' would be better. Current there is no way for a user to edit the titles of these menus. Moving the '& Support' to the inside panel will provide the opportunity to clarify what the various support options are without cluttering the menu bar.
<br><br clear="all"><br>-- <br>Will Simpson<br><a href="http://willsimpson.org">http://willsimpson.org</a><br>Moscow, Idaho<br>irc nick: linuxphotogeek