Firefox + Thunderbird crash reports are now going to errors.ubuntu.com

[Chris Coulson]

Hi,

On 05/10/15 16:19, Bryan Quigley wrote:
> Hi,
>
> I'm happy to keep an eye out.
>
> By the way, why do we use the Mozilla crash reporter instead of errors
> for Firefox?
Because it's more useful for crash reports to go straight to the
developers working on it. Firefox developers don't spend their time
looking for bugs in the error trackers of random distribution partners,
and there is a non-zero cost for Ubuntu developers to manually forward
issues upstream. Given that we can send crashes directly to upstream's
crash database, anything else is just busy-work.
>
> There seems to be significant differences in the number of
> plugin-container crashes sent to errors [1] vs mozilla's site [2].
>
> Kind regards,
> Bryan
>
> [1] https://errors.ubuntu.com/?package=firefox&period=day
> [2] https://crash-stats.mozilla.com/topcrasher/products/Firefox/versions/44.0a1/date_range_type/report/crash_type/plugin/os_name/Linux/result_count/50?days=28
>
> On Mon, Oct 5, 2015 at 10:49 AM, Chris Coulson <chrisccoulson at ubuntu.com> wrote:
>> Hi,
>>
>> Given some ongoing issues with symbol uploads, I have just disabled the
>> upstream crash reporter in both Firefox and Thunderbird for all
>> releases. This means that crash reports will be going to
>> errors.ubuntu.com rather than Mozilla's crash database for the next few
>> weeks.
>>
>> As upstream developers aren't looking there, I would appreciate some
>> help with keeping an eye out for major issues and ensuring that those
>> are forwarded upstream.
>>
>> I should stress that this change is temporary.
>>
>> Regards
>> - Chris
>>
>> --
>> ubuntu-desktop mailing list
>> ubuntu-desktop at lists.ubuntu.com
>> https://lists.ubuntu.com/mailman/listinfo/ubuntu-desktop
Regards
- Chris