[Desktop13.04-Topic] Design guidelines for handling errors
Matthew Paul Thomas
mpt at canonical.com
Fri Oct 12 10:36:25 UTC 2012
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Ubuntu, and applications running on Ubuntu, display errors in highly
varied ways. Notification bubbles, colored menu titles, alert boxes,
ribbons inside, and error icons of various sizes. In some cases these
errors are not useful, in that they do not help people fix the problem.
At UDS we would like to present, and gather feedback on, draft design
guidelines on how Ubuntu and applications should present errors to users.
These guidelines will cover things like:
- - accepting or preventing errors in the first place
- - allowing undo
- - appropriate UI elements for presenting errors
- - appropriate use of the error tracker's "recoverable error" system
- - tone of voice for error messages.
We hope these guidelines will be useful for Ubuntu developers, for
application developers, and for bug reporters and triagers to tell
when error messages are appropriate.
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