[Ubuntu-ch] Question: What is a good Linux Supporter for you? Feedback

[Simone Glinz]

Hello Randy


Thanks for your Reply! I agree with you, commercial support has a higher demand for quality-
But considering, that LPI tests aren't very popular in Switzerland (as far as I know, at least under
the young people doing a apprenticeship in IT, ch-open started a programm to make lpi more known,
http://www.ch-open.ch/informatica08/lpi.html (german)). We also considered, that although someone is
good in learning for tests and a good linux admin, he isnt automatically a good supporter.
Explaining, helping and matching the level of knowledge from the client isnt always as easy as it
sounds. The LPI is high requirement, that could probably alienate potential supporters.

Could a special pricing system be a solution? Somethink like a supporter with lpi earns 10% more per
hour?


Best regards,


Simone


Randy schrieb:
> Hi Simone,
> 
> To me it makes a difference if it is to be a commerica offering rather than a 
> volunteer one.  For a commercial offering you do indeed accept a level of 
> responsibility for the support and need to be able to assure a certain level 
> of competence.  There is already a method for this - why not use LPI 
> certifications?  You could perhaps charge different amounts for different 
> levels of certification, and it would also give you some measure of 
> differentiation of skills.  Not only would that meet your needs, but it would 
> also support the LPI initiative and increase awareness of Linux skills as a 
> professional qualification, not just a hobby.
> 
> best regards,
> Randy
> 
> ---------------------------
> Randy Earl
> randy.earl at gmail.com
> +41 79 776 9414On Monday 06 October 2008 20:57:25 Simone Glinz wrote:
>> Hi everybody
>>
>>
>> After beeing subscribed a long time on this list, I would like to hear your
>> feedback to a issue, you might be interested in:
>>
>> FreieComputer.ch or FreeComputer.ch has the goal, to build a plattform for
>> people, who could offer support in linux and people who are looking for
>> support in linux problems. For this, you will have the possibility to
>> create a account at freiecomputer.ch, specifing your special subjects,
>> where you have experiences in  and where you could offer help. The help
>> seeking persons searchs for a subjects, he needs help and finds the
>> matching person. This approach is inspired by linuxpaten.org, which has the
>> same offer. But in contrast to them is freiecomputer.ch commercial. The
>> goal is, to give the people,who cant go to the pc-store across the street
>> and give the pc for repair a offer for commercial support close-to where
>> you live (and not from south africa from example ;) ).
>>
>> But for this we have to accept a responsibility for the supporters, who
>> have a account on freiecomputer.ch. Their will be a personal Interview with
>> the potential supporter and core member of freiecomputer.ch, where we want
>> to learn about the experiences with Linux and the specific programs, given
>> from the supporter.
>>
>> Now my question: What is a good linux supporter for you? How would you test
>> a potential supporter?
>>
>> I look forward to hear your ideas and your opinions!
>> Just ask if you want learn more about freiecomputer.ch
>>
>>
>> Greetings from Zurich,
>>
>>
>> Simone
> 
> 
>