software updater & software centre

[Raymond House]

Hi, Steve, I did the command line 'sudo apt-get update' and I sure get a
lot of info but none of that helps me because I don't know what to do with
it! I tried starting a launchpad bug report and as usual got
nowhere,because I can't understand what they want as a TAB, I checked the
tabs they suggested but the launchpad report was always rejected, soo I
have had it with launchpad. If they are serious about those crash reports
they had better start putting them in layman's terms, we who use ubuntu are
not all specialists ! I'll probably end up dumping 14.04 and doing a fresh
install. Thanks anyway Steve.


On Mon, Jul 7, 2014 at 8:43 AM, Stephen M. Webb <stephen.webb at canonical.com>
wrote:

> On 07/07/2014 07:15 AM, Raymond House wrote:
> > Hello, both of these apts don't respond anymore, they both tell me that
> they have unexpectedly stopped. For the
> > software updater I get a window that says: application
> update-apt-xapian-index has stopped unexpectedly. I am using
> > ubuntu 14.04 and unity. In the case of the software updater I was
> prompted to send in a crash report which I did
> > several times with no response over the last 4 days so since I don't
> know what is going on I'm asking your help,
> > everything seems to run OK otherwise but I guess I wont be getting
> anymore updates and since this a LTS version,
> > that is bad news. Thanks
>
> Of course, I can't begin to guess why something doesn't do something
> without sufficient information, but I can suggest
> you bypass the pretty GUI applications and try using the command line to
> gather more data.
>
> You can open a terminal program by pressing the control-alt-T combination
> (holding down the keys marked Ctrl, Alt, and
> T all at the same time).  From there, type 'sudo apt-get update' and hit
> the enter key.  You will be prompted to enter
> your password, and then a bunch of text will be dumped out.  My guess is
> there will be some error messages that will
> prompt further analysis.
>
> Also, if your crash report resulted in a bug number in Launchpad, that
> would help.  If it didn't get as far as opening
> your browser to create a bug report in Launchpad, the error message it
> gave you might help.
>
> --
> Stephen M. Webb  <stephen at ubuntu.com>
> https://launchpad.net/~bregma
>
> --
> ubuntu-ca mailing list
> ubuntu-ca at lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-ca
>
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