[Bug 1060107] [NEW] brasero doesn't see my CD burner

[GeorgeDunlap]

Public bug reported:

I downloaded the Ubuntu 12.10 server install CD, but brasero doesn't
seem to recognize my CD burner.  Below are the steps I took:

1. Running brasero with just the image file

"brasero /build/tmp/ubuntu-12.10-beta-server.iso"

The window comes up and recognizes the .iso file, but doesn't see any
devices I can write to.  There's a blank CD in the drive.

2. Running brasero normally, and clicking "Burn Image".

Same thing happens -- after selecting the .iso file, it doesn't see any
devices.

3. Trying to specify the device path

I tried passing "--device=" for the following devices: /dev/sdc,
/dev/sg0, /dev/sg2, like so:

brasero -i /build/tmp/ubuntu-12.10-beta1-server-amd64.iso
--device=/dev/sdc

I also tried just passing "sdc" (i.e., no /dev path).

In all cases, it just popped up a window saying: "Wrong Command Line
Option.  /dev/sdc cannot be found."

However, the file is certainly there:

$ ls -l /dev/sdc
brw-rw---- 1 root disk 8, 32 Sep 24 09:57 /dev/sdc

And there don't seem to be any issues in dmesg:

[    4.572476] scsi 6:0:0:0: Direct-Access     Generic  Ultra HS-SD/MMC  1.82 PQ: 0 ANSI: 0
[    4.574123] sd 6:0:0:0: Attached scsi generic sg2 type 0
[    4.589903] sd 6:0:0:0: [sdc] Attached SCSI removable disk

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: brasero 3.4.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21
Uname: Linux 3.2.0-27-generic x86_64
ApportVersion: 2.0.1-0ubuntu13
Architecture: amd64
Date: Tue Oct  2 11:10:39 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: brasero
UpgradeStatus: Upgraded to precise on 2012-04-30 (154 days ago)

** Affects: brasero (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug precise running-unity

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https://bugs.launchpad.net/bugs/1060107

Title:
  brasero doesn't see my CD burner

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