[Bug 677940] Re: brasero crashes when clicking BURN

[david cuddy]

Pedro,
Would you kindly provide more information on how to "enable apport".  I'm
afraid I don't know how to do this.

And for clarification, is version 10.10 "the Ubuntu Stable Release"? Is that
the same thing as an 'LTS' release?

I will endeavor to get you the detailed crash report that you require to
track down this unfortunate bug.

Thanks.


> From: Pedro Villavicencio <pedro at ubuntu.com>
> Reply-To: Bug 677940 <677940 at bugs.launchpad.net>
> Date: Wed, 20 Apr 2011 17:57:01 -0000
> To: David Cuddy <d.cuddy at rogers.com>
> Subject: [Bug 677940] Re: brasero crashes when clicking BURN
> 
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. However, your crash report is either missing or
> challenging to deal with as a ".crash" file. Please follow these
> instructions to have apport report a new bug about your crash that can
> be dealt with by the automatic retracer.
> 
> If you are running the Ubuntu Stable Release you might need to enable
> apport in /etc/default/apport and restart.
> 
> Now open your file manager, navigate to your /var/crash directory and open the
> crash report you wish to submit.
> If this fails you will have to open a terminal and file your report with
> 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is
> the crash you would like to report. If you get an error that you aren't
> allowed to access this report you will have to file it with 'sudo ubuntu-bug
> /var/crash/_my_crash_report.crash'.
> 
> I'm closing this bug report since the process outlined above will
> automatically open a new bug report which can then dealt with more
> efficiently. Thanks in advance for your cooperation and understanding.
> 
> ** Changed in: brasero (Ubuntu)
>        Status: New => Invalid
> 
> -- 
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/677940
> 
> Title:
>   brasero crashes when clicking BURN
> 
> Status in ³brasero² package in Ubuntu:
>   Invalid
> 
> Bug description:
>   Binary package hint: gnome-utils
> 
>   Attempting to burn a 650MB .dmg file onto blank CD.
> 
>   -----------------------------------------------------------------------
>   TEST CASE
> 
>   Put CD in LG burner.
>   Launch Brasero.
>   Add desired file to the project list (tested using a single .dmg 650MB file)
>   Enter a name for the disc.
>   Click Burn...
>   The details window pops up.
>   Click BURN.
>   Brasero crashes wtth a segment fault.
> 
>   Repeatable - happens every time.
>   -----------------------------------------------------------------------
> 
>   Fresh installation of Ubuntu 10.10, with all updates as of 20 Nov 2010
>   Brasero 2.32.0
> 
>   ProblemType: Bug
>   DistroRelease: Ubuntu 10.10
>   Package: gnome-system-log 2.31.1-0ubuntu1
>   ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
>   Uname: Linux 2.6.35-22-generic i686
>   NonfreeKernelModules: nvidia
>   Architecture: i386
>   Date: Sat Nov 20 15:36:33 2010
>   ExecutablePath: /usr/bin/gnome-system-log
>   InstallationMedia: Mythbuntu 10.10 "Maverick Meerkat" - Release i386
> (20101007)
>   ProcEnviron:
>    LANG=en_CA.UTF-8
>    SHELL=/bin/bash
>   SourcePackage: gnome-utils
> 
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/brasero/+bug/677940/+subscribe

-- 
You received this bug notification because you are a member of Ubuntu
Burning Team, which is subscribed to brasero in Ubuntu.
https://bugs.launchpad.net/bugs/677940

Title:
  brasero crashes when clicking BURN