[Bug 378481] [NEW] Cannot Burn DVDs on External Burner

Launchpad Bug Tracker 378481 at bugs.launchpad.net
Tue Jun 2 19:52:49 BST 2009

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Using Hardy or Intrepid, I had no problem copying CDs or DVDs using my
external CD/DVD drive. In Jaunty I still have no problem COPYING them;
my computer instantly recognizes my external drive with the included

I had effected a network upgrade from Intrepid to Jaunty and, after that
upgrade, while I could still burn CDs (data and audio) with the external
drive, I could no longer burn DVDs. I was forced to use the computer's
internal drive to do that and, using the internal drive, the discs
burned perfectly.

Thinking there was some error in my upgrade, I "wiped" the computer with
DBAN and, with the official disc sent to me by Ubuntu, I effected a
totally clean install. I reconfigured my computer with programs
installed from the Synaptic Package Manager (with three exceptions -
MP3Splt, Ubuntu Tweak, and PeaZip which were installed from web sites as
Debian packages; I also have two programs installed under Wine. All of
these programs, with the exception of MP3Splt, were also installed on my
computer when I was running Hardy and Intrepid and MP3Splt was NOT
installed in Jaunty when I first noticed this anomaly). Brasero and k3b
are the latest supported versions.

But the problem persists: though the computer recognizes that there is a
blank DVD in the external drive, neither k3b nor Brasero recognize the
drive nor can they write to it.

As I stated, this never happened in Hardy or Intrepid. Is anyone else
experiencing the same or a similar problem? Can it be fixed/corrected in

I have an Acer Extensa 5620-6419 with an Intel Core 2 Duo T5550
processor and 3 GB DDR2.

** Affects: k3b (Ubuntu)
     Importance: Undecided
     Assignee: Angel Julian (angel-ace-multimedia)
         Status: New

Cannot Burn DVDs on External Burner
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