Ian, Thanks for the input, and I completely agree! After reading through the wikis again, it is confusing that only Bug Control members can change the status to triaged and set an importance (it's only mentioned here and there). I will definitely try to think of a way to integrate an area that fully explains how the system is setup. This will help make the wiki cleaner as well since there won't be as much of a need to constantly say "get on IRC and ask someone to do this for you." We do have Bug Squad mentors, although the mentorships are not very well advertised on the wiki (in my opinion). There are also plans for us to improve the mentorship process, so once that is closer to being done I will also try to find a way to make the optional mentorship more known. Hopefully this will become popular and we can get more Bug Control members to become mentors. Finally, the walkthrough of a bug is a great idea! I know a lot of new triagers want this (I know I did when first starting out). I will look into creating a page that walks through a typical bug from start to finish so triagers can "see" how everything works. Thanks again for the suggestions, and I welcome more from others! Dray [ddecator] <div class="gmail_quote">On Mon, May 24, 2010 at 2:46 AM, Ian Porter <<a href="mailto:ian@codingfriends.com">ian@codingfriends.com</a>> wrote: <blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">Hi Draycen, I would say that the biggest thing for me, was that when I joined the bugsquad team I thought that I would be able to change the status of bugs etc without having to goto the IRC to request someone else to do it, I release it is not good for people to just go ahead. So I suppose the biggest thing is to point out that it is a step ladder effect as such, you may have joined the bugsquad team but you still need to be held by the hand with requesting the bugs team to alter status on bugs, unless I have miss read things completely ? or things have changed ? I think it would be good to have mentors ( or virtual mentors as such ) to guide through the first bug and advice what is missing etc, or a wiki page going from a bug posted and then advice and examples on what to look for... just my point of view. Regards Ian site: <a href="http://www.codingfriends.com" target="_blank">www.codingfriends.com</a> On Sat, May 22, 2010 at 7:56 AM, Draycen DeCator <<a href="mailto:ddecator@gmail.com">ddecator@gmail.com</a>> wrote: > Hello fellow triagers! > > As part of my involvement with the Ubuntu Beginners Team's Wiki Focus Group, > I plan to help improve the Bug Squad wiki pages during the annual Summer of > Documentation. > > I am currently fixing minor issues such as misspelled words, grammar issues, > etc. The wikis represent our community and are the first contact a lot of > interested users have with the team, and as such I feel it is important that > our pages don't provide "intructions" for triaging. > > Later, I hope to go through and come up with ideas for larger improvements, > but I will make sure to consult the team before making any significant > changes and will save backups on my system in case people want the changes > to be reverted. > > It would also be great if new members could give us feedback on areas where > the wiki pages are unclear or confusing so those issues can be addressed. > > Keep up the great work everyone! > Dray [ddecator] > > -- > Ubuntu-bugsquad mailing list > <a href="mailto:Ubuntu-bugsquad@lists.ubuntu.com">Ubuntu-bugsquad@lists.ubuntu.com</a> > <a href="https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad" target="_blank">https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad</a> > > </blockquote></div>