<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 TRANSITIONAL//EN"> <HTML> <HEAD> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; CHARSET=UTF-8"> <META NAME="GENERATOR" CONTENT="GtkHTML/3.24.1.1"> </HEAD> <BODY> Hi <BLOCKQUOTE TYPE=CITE> <PRE> Triaging's not about closing as many bugs as possible. It's about improving bug reports. You could say "resolving" bugs, but "nevermind we don't want to deal with you because you're not prompt enough" isn't really a resolution. </PRE> </BLOCKQUOTE> please take into account the Collin's post some days ago <A HREF="http://www.chiark.greenend.org.uk/ucgi/~cjwatson/blosxom/2009/03/02#2009-02-27-bug-triage-rants">http://www.chiark.greenend.org.uk/ucgi/~cjwatson/blosxom/2009/03/02#2009-02-27-bug-triage-rants</A> some aparts from the post: "... >My biggest single annoyance with bug triage is people coming around and asking if bugs are still valid when they haven't put any effort into reproducing them themselves. This annoys bug >submitters too; every so often somebody replies and says "didn't you even bother to check?". This gives a very bad impression of us as a project - wouldn't it be better if we looked as if we knew >what we were talking about? .." also : >Closing a bug is taking an item off somebody's to-do list. in fact just noticed a new report from him about the issue... gonna read it. <A HREF="http://www.chiark.greenend.org.uk/ucgi/~cjwatson/blosxom/2009/03/05#2009-03-05-bug-triage-redux">http://www.chiark.greenend.org.uk/ucgi/~cjwatson/blosxom/2009/03/05#2009-03-05-bug-triage-redux</A> Anyway i do agree with maco and find a lot of reasons in Collin's post that i believe we should discuss and maybe adopt. regards, <TABLE CELLSPACING="0" CELLPADDING="0" WIDTH="100%"> <TR> <TD> <TABLE CELLSPACING="0" CELLPADDING="0" WIDTH="100%"> <TR> <TD> --- <TABLE CELLSPACING="0" CELLPADDING="0" WIDTH="100%"> <TR> <TD> <TT>Andrés Mauricio Mujica Zalamea</TT> <A HREF="mailto://andres.mujica@seaq.com.co">andres.mujica@seaq.com.co</A> </TD> <TD> </TD> </TR> </TABLE> </TD> </TR> </TABLE> </TD> </TR> </TABLE> </BODY> </HTML>