From panparadox at tutanota.com Tue Apr 4 12:48:27 2023 From: panparadox at tutanota.com (panparadox at tutanota.com) Date: Tue, 4 Apr 2023 14:48:27 +0200 (CEST) Subject: Cannot install Ubuntu 22.04.2 LTS Message-ID: Hello, I'd just like to report this bug. I'm not familiar with linux systems much so I write this email the old-fashioned way instead of reporting through terminal etc. I'm on Ubuntu Studio 20.04 and from time to time I get a notification that new version is available (22.04.2 LTS) but when I allow it to install, it gets to the second pinpoint and fails. It doesn't say what kind of problem it is. It's just "error occured" message and that's it. I'd be very thankful if you could help me install this update. Kind regards, Raf Here's my system info using inxi command: System:   Kernel: 5.4.0-146-lowlatency x86_64 bits: 64 compiler: gcc v: 9.4.0    Desktop: Xfce 4.14.2 Distro: Ubuntu 20.04.6 LTS (Focal Fossa)  Machine:   Type: Laptop System: Dell product: Latitude E5470 v: N/A serial:     Mobo: Dell model: 0C8FKJ v: A00 serial: UEFI: Dell v: 1.34.3    date: 11/20/2022  Battery:   ID-1: BAT0 charge: 38.5 Wh condition: 38.5/45.6 Wh (84%)    model: LGC-LGC4.20 DELL HK6DV status: Full    Device-1: hidpp_battery_0 model: Logitech Wireless Mouse B330/M330/M331    charge: 55% (should be ignored) status: Discharging  CPU:   Topology: Quad Core model: Intel Core i5-6440HQ bits: 64 type: MCP    arch: Skylake-S rev: 3 L2 cache: 6144 KiB    flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx    bogomips: 20799    Speed: 3148 MHz min/max: 800/3500 MHz Core speeds (MHz): 1: 3141 2: 3067    3: 3114 4: 3201  Graphics:   Device-1: Intel HD Graphics 530 vendor: Dell driver: i915 v: kernel    bus ID: 00:02.0    Display: x11 server: X.Org 1.20.13 driver: modesetting    unloaded: fbdev,vesa tty: N/A    OpenGL: renderer: Mesa Intel HD Graphics 530 (SKL GT2) v: 4.6 Mesa 21.2.6    direct render: Yes  Audio:   Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: Dell    driver: snd_hda_intel v: kernel bus ID: 00:1f.3    Sound Server: ALSA v: k5.4.0-146-lowlatency  Network:   Device-1: Intel Ethernet I219-LM vendor: Dell driver: e1000e v: 3.2.6-k    port: f040 bus ID: 00:1f.6    IF: enp0s31f6 state: down mac:     Device-2: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter    vendor: Dell driver: ath10k_pci v: kernel port: f040 bus ID: 01:00.0    IF: wlp1s0 state: up mac:     Device-3: Qualcomm Atheros type: USB driver: btusb bus ID: 1-6:3  Drives:   Local Storage: total: 3.90 TiB used: 1.89 TiB (48.6%)    ID-1: /dev/mmcblk0 model: NCard size: 29.50 GiB    ID-2: /dev/sda vendor: SK Hynix model: SC308 SATA 256GB size: 238.47 GiB    ID-3: /dev/sdb type: USB vendor: Toshiba model: External USB 3.0    size: 3.64 TiB  RAID:   Hardware-1: Intel SATA Controller [RAID mode] driver: ahci v: 3.0    bus ID: 00:17.0  Partition:   ID-1: / size: 233.18 GiB used: 219.77 GiB (94.2%) fs: ext4 dev: /dev/sda5  Sensors:   System Temperatures: cpu: 44.5 C mobo: N/A    Fan Speeds (RPM): cpu: 0  Info:   Processes: 334 Uptime: 1d 6m Memory: 7.66 GiB used: 4.34 GiB (56.6%)    Init: systemd runlevel: 5 Compilers: gcc: 9.4.0 Shell: bash v: 5.0.17    inxi: 3.0.38  -- Wysyłane z Tutanota, ciesz się bezpiecznymi i wolnymi od reklam wiadomościami e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: From dani.behzi at ubuntu.com Tue Apr 4 21:34:21 2023 From: dani.behzi at ubuntu.com (=?UTF-8?B?RGFuaWFsIEJlaHphZGkg2K/Yp9mG24zYp9mEINio2YfYstin2K/bjA==?=) Date: Tue, 04 Apr 2023 21:34:21 +0000 Subject: Cannot install Ubuntu 22.04.2 LTS In-Reply-To: References: Message-ID: <4593F7CA-D55B-420B-BAC6-20258DA2E8E7@ubuntu.com> Maybe you gave packages outside of official repository on your system? در ۴ آوریل ۲۰۲۳ ۱۲:۴۸:۲۷ (UTC)، panparadox at tutanota.com نوشت: >Hello, I'd just like to report this bug. I'm not familiar with linux systems much so I write this email the old-fashioned way instead of reporting through terminal etc. > >I'm on Ubuntu Studio 20.04 and from time to time I get a notification that new version is available (22.04.2 LTS) but when I allow it to install, it gets to the second pinpoint and fails. It doesn't say what kind of problem it is. It's just "error occured" message and that's it. > >I'd be very thankful if you could help me install this update. > >Kind regards, Raf > >Here's my system info using inxi command: > >System: >  Kernel: 5.4.0-146-lowlatency x86_64 bits: 64 compiler: gcc v: 9.4.0  >  Desktop: Xfce 4.14.2 Distro: Ubuntu 20.04.6 LTS (Focal Fossa)  >Machine: >  Type: Laptop System: Dell product: Latitude E5470 v: N/A serial:   >  Mobo: Dell model: 0C8FKJ v: A00 serial: UEFI: Dell v: 1.34.3  >  date: 11/20/2022  >Battery: >  ID-1: BAT0 charge: 38.5 Wh condition: 38.5/45.6 Wh (84%)  >  model: LGC-LGC4.20 DELL HK6DV status: Full  >  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse B330/M330/M331  >  charge: 55% (should be ignored) status: Discharging  >CPU: >  Topology: Quad Core model: Intel Core i5-6440HQ bits: 64 type: MCP  >  arch: Skylake-S rev: 3 L2 cache: 6144 KiB  >  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx  >  bogomips: 20799  >  Speed: 3148 MHz min/max: 800/3500 MHz Core speeds (MHz): 1: 3141 2: 3067  >  3: 3114 4: 3201  >Graphics: >  Device-1: Intel HD Graphics 530 vendor: Dell driver: i915 v: kernel  >  bus ID: 00:02.0  >  Display: x11 server: X.Org 1.20.13 driver: modesetting  >  unloaded: fbdev,vesa tty: N/A  >  OpenGL: renderer: Mesa Intel HD Graphics 530 (SKL GT2) v: 4.6 Mesa 21.2.6  >  direct render: Yes  >Audio: >  Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: Dell  >  driver: snd_hda_intel v: kernel bus ID: 00:1f.3  >  Sound Server: ALSA v: k5.4.0-146-lowlatency  >Network: >  Device-1: Intel Ethernet I219-LM vendor: Dell driver: e1000e v: 3.2.6-k  >  port: f040 bus ID: 00:1f.6  >  IF: enp0s31f6 state: down mac:   >  Device-2: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter  >  vendor: Dell driver: ath10k_pci v: kernel port: f040 bus ID: 01:00.0  >  IF: wlp1s0 state: up mac:   >  Device-3: Qualcomm Atheros type: USB driver: btusb bus ID: 1-6:3  >Drives: >  Local Storage: total: 3.90 TiB used: 1.89 TiB (48.6%)  >  ID-1: /dev/mmcblk0 model: NCard size: 29.50 GiB  >  ID-2: /dev/sda vendor: SK Hynix model: SC308 SATA 256GB size: 238.47 GiB  >  ID-3: /dev/sdb type: USB vendor: Toshiba model: External USB 3.0  >  size: 3.64 TiB  >RAID: >  Hardware-1: Intel SATA Controller [RAID mode] driver: ahci v: 3.0  >  bus ID: 00:17.0  >Partition: >  ID-1: / size: 233.18 GiB used: 219.77 GiB (94.2%) fs: ext4 dev: /dev/sda5  >Sensors: >  System Temperatures: cpu: 44.5 C mobo: N/A  >  Fan Speeds (RPM): cpu: 0  >Info: >  Processes: 334 Uptime: 1d 6m Memory: 7.66 GiB used: 4.34 GiB (56.6%)  >  Init: systemd runlevel: 5 Compilers: gcc: 9.4.0 Shell: bash v: 5.0.17  >  inxi: 3.0.38  > >-- > Wysyłane z Tutanota, ciesz się bezpiecznymi i wolnymi od reklam wiadomościami e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: From brian at ubuntu.com Tue Apr 4 22:27:25 2023 From: brian at ubuntu.com (Brian Murray) Date: Tue, 4 Apr 2023 15:27:25 -0700 Subject: Cannot install Ubuntu 22.04.2 LTS In-Reply-To: References: Message-ID: <20230404222725.GD3980@murraytwins.com> On Tue, Apr 04, 2023 at 02:48:27PM +0200, panparadox at tutanota.com wrote: > Hello, I'd just like to report this bug. I'm not familiar with linux systems much so I write this email the old-fashioned way instead of reporting through terminal etc. There are a number of log files that would help us troubleshoot your upgrade issue and I've personally tried to make it quite easy to report a bug with all the log files gathered for you. If you run the command `ubuntu-bug ubuntu-release-upgrader` after a failed upgrade attempt a dialog will launch showing you everything that is gathered and then send that to Launchpad. Please report back with the bug number of the bug you have opened in Launchpad. Thanks! -- Brian Murray