From noreply+wiki at ubuntu.com  Fri Aug  5 20:48:24 2022
From: noreply+wiki at ubuntu.com (Ubuntu Wiki)
Date: Fri, 05 Aug 2022 20:48:24 -0000
Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22Bugs/Responses=22_by_arraybolt3?=
Message-ID: <165973250463.2015.7759156632742657019@juju-2c96a9-prod-ubuntu-web-frontends-6.None>

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The "Bugs/Responses" page has been changed by arraybolt3:
https://wiki.ubuntu.com/Bugs/Responses?action=diff&rev1=400&rev2=401

Comment:
Added the IRC channel list to the support request entry

  = A support request =
  Determining whether a bug report is actually a support request can be quite challenging, but if you decide the bug is a support request you can convert it to such by clicking "Convert to a question" at the top of the bug's web page. This will mark the bug as "Invalid", create a new question in the answer tracker and link it to the bug. In the comment dialog that you receive, post a comment to inform the reporter about your action, and advise them to use the support tracker for any future problems.
  
- ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.||
+ ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. If you would prefer live chat support, you can find an IRC support channel for your flavor of Ubuntu here: https://wiki.ubuntu.com/IRC/ChannelList. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.||
  
  It is also a good idea to change the source package beforehand if it's set incorrectly, so that the question will be associated with the correct package in the answer tracker, or edit the question afterwards and assign it to the correct package. If it doesn't pertain to a specific package, change it to "Ubuntu".