From ubuntu at jonasdiekmann.de Sat Jun 1 16:41:56 2019 From: ubuntu at jonasdiekmann.de (Vej) Date: Sat, 1 Jun 2019 18:41:56 +0200 Subject: New subscriber - Mike Dombrowski In-Reply-To: References: Message-ID: <956519be-8523-dbec-a35b-2ce269505664@jonasdiekmann.de> Hello Mike, welcome in the Ubuntu Community and the bug squad. If you have any questions regarding triaging or sorting of bugs do not hesitate to ask (but be patient, we sometimes take some time before answering ;) ). Best Regards Vej Am 31.05.19 um 07:30 schrieb Mike Dombrowski: > Hello team, > > I recently subscribed to Bug Squad to contribute to the cause and > participate with the Ubuntu community. This is my first form of open source > participation. My background in Linux is a bit limited but I am an > enthusiastic student. I've been using Ubuntu as my daily driver since 2017. > I've taken the Linux Foundation LFS101 Introduction to Linux course and I'm > currently studying LFS201 Essentials of Linux System Administration. In > addition to contributing to the Ubuntu community, my short term personal > goal is to obtain the LFCS certification and transition into the field > professionally. > > There is much for me to learn but I am enthusiastic about this opportunity > and hope to be a helpful productive member of the team. I look forward to > collaborating with the team to continue moving Ubuntu forward. > > Best regards, > Mike Dombrowski > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From mike.w5dom at gmail.com Sat Jun 1 17:11:22 2019 From: mike.w5dom at gmail.com (Mike Dombrowski) Date: Sat, 1 Jun 2019 11:11:22 -0600 Subject: New subscriber - Mike Dombrowski In-Reply-To: <956519be-8523-dbec-a35b-2ce269505664@jonasdiekmann.de> References: <956519be-8523-dbec-a35b-2ce269505664@jonasdiekmann.de> Message-ID: Thanks! I'm looking forward to contributing to the team. I'm trying to get myself oriented and looking over the documentation in the Wiki. I welcome any and all wisdom that members are willing to share. Here is a question for clarification... I'm noticing there are bugs marked "New" that were reported years ago on old versions of Ubuntu. As an example, Bug #301481 specific to 7.1 and 8.1 according to the reporter. Is there a reason this is outstanding and I should avoid updating its status to "Won't fix"? I'm being cautious. Also, is there a mentor identified to quick-start new volunteers? I would like to coordinate with them for the first month of my participation. Thanks in advance! On Sat, Jun 1, 2019 at 10:41 AM Vej wrote: > Hello Mike, > > welcome in the Ubuntu Community and the bug squad. > > If you have any questions regarding triaging or sorting of bugs do not > hesitate to ask (but be patient, we sometimes take some time before > answering ;) ). > > Best Regards > > Vej > > > Am 31.05.19 um 07:30 schrieb Mike Dombrowski: > > Hello team, > > I recently subscribed to Bug Squad to contribute to the cause and > participate with the Ubuntu community. This is my first form of open source > participation. My background in Linux is a bit limited but I am an > enthusiastic student. I've been using Ubuntu as my daily driver since 2017. > I've taken the Linux Foundation LFS101 Introduction to Linux course and I'm > currently studying LFS201 Essentials of Linux System Administration. In > addition to contributing to the Ubuntu community, my short term personal > goal is to obtain the LFCS certification and transition into the field > professionally. > > There is much for me to learn but I am enthusiastic about this opportunity > and hope to be a helpful productive member of the team. I look forward to > collaborating with the team to continue moving Ubuntu forward. > > Best regards, > Mike Dombrowski > > > > > -- Best regards, Mike Dombrowski -------------- next part -------------- An HTML attachment was scrubbed... URL: From paulw2u at ubuntu.com Sun Jun 2 16:01:47 2019 From: paulw2u at ubuntu.com (Paul White) Date: Sun, 02 Jun 2019 17:01:47 +0100 Subject: New subscriber - Mike Dombrowski In-Reply-To: References: <956519be-8523-dbec-a35b-2ce269505664@jonasdiekmann.de> Message-ID: Hi Mike, There are probably thousands of bug reports on Launchpad that have never been touched, are still marked "New" and date back to very early Ubuntu releases. Such reports may of course still have some validity but many of course do not. With reference to your bug #301481, I see that you've marked it as being "Incomplete" but why? The last thing any bug reporter wants to see is his/her bug report closed for no good reason. Over the past year I've managed to close well over 1,500 abandoned reports by marking them as being invalid, fixed or incomplete but I've always given my reasons for doing so. Only on a handful of occasions have I been challenged for the reason behind my actions. I always ask the reporter if he/she agrees that their report can now be closed, ask if the issue has been fixed for them in a later Ubuntu release or perhaps look for an report elsewhere that might confirm that an upstream fix is now In Ubuntu . You might also check if the reporter still uses Launchpad, whether the bug has been confirmed by more than one user or if the content of the report is still valid for the currently supported versions of the package. All of those factors can affect whether the report is still valid or not. On many occasions the report can simply be closed after writing a few lines explaining why. However, I don't want his email to imply that I'm simply closing down abandoned bug reports. For the packages that I'm currently looking at I'm updating the reports that are still valid and also reporting the issues to upstream providers where applicable. If in doubt either ask for help or simply move on. There's always plenty to do. :o) -- Paul White PaulW2U at ubuntu.com On Sat, 1 Jun 2019, at 23:31, Mike Dombrowski wrote: > Here is a question for clarification... I'm noticing there are bugs marked "New" that were reported years ago on old versions of Ubuntu. As an example, Bug #301481 specific to 7.1 and 8.1 according to the reporter. Is there a reason this is outstanding and I should avoid updating its status to "Won't fix"? I'm being cautious. -------------- next part -------------- An HTML attachment was scrubbed... URL: From mike.w5dom at gmail.com Mon Jun 3 19:44:37 2019 From: mike.w5dom at gmail.com (Mike Dombrowski) Date: Mon, 3 Jun 2019 13:44:37 -0600 Subject: Bug# 301481 Q&A In-Reply-To: References: Message-ID: Paul, thanks for your helpful feedback. I certainly appreciate it! I've updated bug #301481 with a comment/request for more information specific to the issue per your feedback. To anyone on the team, please feel free to let me know if I can improve upon it. Best regards, Mike ---------------------------------------------------------------------- > > Message: 1 > Date: Sun, 02 Jun 2019 17:01:47 +0100 > From: "Paul White" > To: "Ubuntu Bug Squad" > Subject: Re: New subscriber - Mike Dombrowski > Message-ID: > Content-Type: text/plain; charset="utf-8" > > Hi Mike, > > There are probably thousands of bug reports on Launchpad that have never > been touched, are still marked "New" and date back to very early Ubuntu > releases. Such reports may of course still have some validity but many of > course do not. > > With reference to your bug #301481, I see that you've marked it as being > "Incomplete" but why? > > The last thing any bug reporter wants to see is his/her bug report closed > for no good reason. Over the past year I've managed to close well over > 1,500 abandoned reports by marking them as being invalid, fixed or > incomplete but I've always given my reasons for doing so. Only on a handful > of occasions have I been challenged for the reason behind my actions. > > I always ask the reporter if he/she agrees that their report can now be > closed, ask if the issue has been fixed for them in a later Ubuntu release > or perhaps look for an report elsewhere that might confirm that an upstream > fix is now In Ubuntu . You might also check if the reporter still uses > Launchpad, whether the bug has been confirmed by more than one user or if > the content of the report is still valid for the currently supported > versions of the package. All of those factors can affect whether the report > is still valid or not. On many occasions the report can simply be closed > after writing a few lines explaining why. > > However, I don't want his email to imply that I'm simply closing down > abandoned bug reports. For the packages that I'm currently looking at I'm > updating the reports that are still valid and also reporting the issues to > upstream providers where applicable. > > If in doubt either ask for help or simply move on. There's always plenty > to do. :o) > -- > Paul White > PaulW2U at ubuntu.com > > On Sat, 1 Jun 2019, at 23:31, Mike Dombrowski wrote: > > Here is a question for clarification... I'm noticing there are bugs > marked "New" that were reported years ago on old versions of Ubuntu. As an > example, Bug #301481 specific to 7.1 and 8.1 according to the reporter. Is > there a reason this is outstanding and I should avoid updating its status > to "Won't fix"? I'm being cautious. -------------- next part -------------- An HTML attachment was scrubbed... URL: