[Community Help Wiki] Update of "ReportingBugs" by penalvch

Help Ubuntu webmaster at ubuntu.com
Wed May 30 21:44:07 UTC 2018


Dear Wiki user,

You have subscribed to a wiki page or wiki category on "Community Help Wiki" for change notification.

The "ReportingBugs" page has been changed by penalvch:
http://help.ubuntu.com/community/ReportingBugs?action=diff&rev1=312&rev2=313

Comment:
1) Add LibreOffice caveat to crash sect. 2) Misc. small fixes.

  
  === Reporting a crash in the stable release ===
  
- By default, Apport will not upload crash reports to Launchpad for a stable release (see [[https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921|bug #994921]]). Instead, crash reports are uploaded to [[http://errors.ubuntu.com]].
+ By default, Apport will not upload crash reports to Launchpad for a stable release (see [[https://bugs.launchpad.net/bugs/994921|bug #994921]]). Instead, crash reports are uploaded to [[http://errors.ubuntu.com]].
  
  If you have a need to file a report on Launchpad anyways (e.g. you don't have access to the errors infrastructure, you want to subscribe others to a report to review it, etc.) one may do so by editing: {{{
  /etc/apport/crashdb.conf
@@ -84, +84 @@

  
  === Reporting a crash when no message shows up and crash files not created ===
  
- Sometimes, Apport isn't able to create crash files about the crash. If this is due to Apport being disabled one may edit the file: {{{
+ Sometimes, Apport doesn't create crash files after a crash. If this is due to Apport being disabled one may edit the file: {{{
  /etc/default/apport
  }}} and change:
  {{{
@@ -93, +93 @@

  {{{
  enabled=1
  }}} If Apport is enabled, then you may have one of the following issues:
+  * LibreOffice is crashing, and neither Apport or the built-in crash reporter captures the crash. For more on this, please see [[https://bugs.launchpad.net/bugs/1537566|here]].
   * For system crashes (e.g. system locks up, freezes, logs you out, etc.) one my gather debugging information about [[https://help.ubuntu.com/community/DebuggingSystemCrash|system crashes]].
   * For application crashes (e.g. GUI application crash) one will have to manually capture the crash details following [[https://wiki.ubuntu.com/DebuggingProgramCrash|this article]].
  



More information about the Ubuntu-bugsquad mailing list