[Community Help Wiki] Update of "ReportingBugs" by penalvch

[Help Ubuntu]

Dear Wiki user,

You have subscribed to a wiki page or wiki category on "Community Help Wiki" for change notification.

The "ReportingBugs" page has been changed by penalvch:
http://help.ubuntu.com/community/ReportingBugs?action=diff&rev1=310&rev2=311

Comment:
1) RM "'ubuntu-bug -c x.crash' does not work" as it does, in fact, work. 2) Title chg'd so rm'd ref to non-existent title. 3) Streamline presentation of == Filing bugs when offline... ==

  
  == Filing bugs when offline or using a headless setup ==
  
- In the event that you have an issue with your internet connection, want to file a bug for another system, or have trouble reporting from a headless setup, you can still do this using apport.  
+ In the event that you have an issue with your internet connection, want to file a bug for another system, or have trouble reporting from a headless setup, you can still do this using apport.
+  * For a bug report about a crash, copy over the .crash file created in the /var/crash folder to the new computer. Then report it from the new computer via a terminal: {{{
+ ubuntu-bug FILENAME.crash
+ }}}
+  * For a bug report about any other issue, from the computer with the problem execute the following at a terminal: {{{
+ apport-cli -f -p PACKAGENAME --save FILENAME.apport
+ }}} Copy this over to the new computer. If filing a new report, execute via a terminal: {{{
+ ubuntu-bug FILENAME.apport
- 
- First, on the target system, gather the information in a file:
- 
-  * For a bug report about a system crash:<<BR>>`apport-cli -p` ''`<package name>`'' `--save bug.crash`
-  * For a bug report about any other issue:<<BR>>`apport-cli -f -p` ''`<package name>`'' `--save bug.apport`
- 
- You will need to answer a few questions, which will vary depending on which package the bug report is about. Relevant system information, including the package name, is then saved on the target system, in the current directory. The extension indicates if it is a crash report or another kind of report. If you decide to rename the report file, please keep the `.apport` or `.crash` extension.
- 
- When the file is ready, copy it to the system you intend to use for filing the report. There you can then file the report:<<BR>>
-   `ubuntu-bug -c` ''`<apport_file.extension>`'' 
- 
- /!\ 'ubuntu-bug -c x.crash'  does not work for crash reports from stable Ubuntu releases (see [[#Stable_release|note about stable releases above]]).
- 
- If this is to be added to an existing bug report, also use the -u option:<<BR>>
+ }}} If this is to be added to an existing bug report, also use the -u option: {{{
+ ubuntu-bug -c FILENAME.apport -u BUGNUMBER
+ }}} Please do not attach the `.apport` or `.crash` file to the report, as this is not the same as performing the above mentioned steps.
-   `ubuntu-bug -c` ''`<apport_file.extension>`'' `-u` ''`<bug number>`''
- 
- You will need to answer a few questions, and a web browser will be launched to complete the bug report. Please do not attach the `.apport` or `.crash` file to the report, as this is not the same as performing the above mentioned steps.
  
  == Filing bugs manually at Launchpad.net ==