[Ubuntu Wiki] Update of "LibreOfficeBugWrangling" by penalvch

Ubuntu Wiki noreply at ubuntu.com
Thu May 25 20:13:31 UTC 2017


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The "LibreOfficeBugWrangling" page has been changed by penalvch:
http://wiki.ubuntu.com/LibreOfficeBugWrangling?action=diff&rev1=32&rev2=33

Comment:
Clarified app crash but OS functional debugging steps.

  
  == LibreOffice crashes but system still functional ==
  
+  This is when !LibreOffice crashes, but one may still continue to use the OS.
-  For instances when only !LibreOffice crashes but you can still use the OS without hard rebooting:
-   * Please consult https://wiki.ubuntu.com/Apport to ensure Apport is enabled.
-   * Please make sure !LibreOffice debug symbol packages are installed:
+   1. Please make sure the !LibreOffice debug symbol packages are installed:
     * libreoffice-dbg
     * uno-libs3-dbg
     * ure-dbg
+   1. Please file a crash report via the apport process. Instructions on this are available from [[https://wiki.ubuntu.com/Apport]].
-   * If this happened while a particular document was open or you were manipulating the document in a certain way, please attach that document to the bug report with detailed, click-for-click steps on how to reproduce the crash.
+   1. If this happened while a particular document was open or you were manipulating the document in a certain way, please attach that document to the bug report with detailed, click-for-click steps on how to reproduce the crash.
-   * For suspected GUI/desktop environment driven crashes (ex. reproducible in Kubuntu but not Xubuntu), please remove the following packages and comment on if this changes anything:
+   1. For suspected GUI/desktop environment driven crashes (ex. reproducible in Kubuntu but not Xubuntu), please remove the following packages and comment on if this changes anything:
     * libreoffice-gtk
     * libreoffice-gnome
     * libreoffice-gtk3
     * libreoffice-kde
+   1. Only if it is confirmed apport is enabled, but the crash isn't captured, please capture the crash manually following [[https://wiki.ubuntu.com/DebuggingProgramCrash]]. Once captured, please file a bug report manually via [[https://bugs.launchpad.net/ubuntu/+source/libreoffice/+filebug]].
  
  == The Whole system hangs or boots to the login screen ==
  



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