[Ubuntu Wiki] Update of "LibreOfficeBugWrangling" by penalvch
Ubuntu Wiki
noreply at ubuntu.com
Thu May 25 20:13:31 UTC 2017
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The "LibreOfficeBugWrangling" page has been changed by penalvch:
http://wiki.ubuntu.com/LibreOfficeBugWrangling?action=diff&rev1=32&rev2=33
Comment:
Clarified app crash but OS functional debugging steps.
== LibreOffice crashes but system still functional ==
+ This is when !LibreOffice crashes, but one may still continue to use the OS.
- For instances when only !LibreOffice crashes but you can still use the OS without hard rebooting:
- * Please consult https://wiki.ubuntu.com/Apport to ensure Apport is enabled.
- * Please make sure !LibreOffice debug symbol packages are installed:
+ 1. Please make sure the !LibreOffice debug symbol packages are installed:
* libreoffice-dbg
* uno-libs3-dbg
* ure-dbg
+ 1. Please file a crash report via the apport process. Instructions on this are available from [[https://wiki.ubuntu.com/Apport]].
- * If this happened while a particular document was open or you were manipulating the document in a certain way, please attach that document to the bug report with detailed, click-for-click steps on how to reproduce the crash.
+ 1. If this happened while a particular document was open or you were manipulating the document in a certain way, please attach that document to the bug report with detailed, click-for-click steps on how to reproduce the crash.
- * For suspected GUI/desktop environment driven crashes (ex. reproducible in Kubuntu but not Xubuntu), please remove the following packages and comment on if this changes anything:
+ 1. For suspected GUI/desktop environment driven crashes (ex. reproducible in Kubuntu but not Xubuntu), please remove the following packages and comment on if this changes anything:
* libreoffice-gtk
* libreoffice-gnome
* libreoffice-gtk3
* libreoffice-kde
+ 1. Only if it is confirmed apport is enabled, but the crash isn't captured, please capture the crash manually following [[https://wiki.ubuntu.com/DebuggingProgramCrash]]. Once captured, please file a bug report manually via [[https://bugs.launchpad.net/ubuntu/+source/libreoffice/+filebug]].
== The Whole system hangs or boots to the login screen ==
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