[Ubuntu Wiki] Update of "LibreOfficeBugWrangling" by penalvch

Mon Feb 22 22:35:55 UTC 2016

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The "LibreOfficeBugWrangling" page has been changed by penalvch:
http://wiki.ubuntu.com/LibreOfficeBugWrangling?action=diff&rev1=29&rev2=30

Comment:
In response to LP#1548451 et. el. added information on openoffice-debian-menus.

  <<Include(Debugging/Header)>>
  ||<tablestyle="float:right; font-size: 0.9em; width:30%; background:#F1F1ED; background-image: url('https://librarian.launchpad.net/1812570/bugsquad.png'); background-repeat: no-repeat; background-position:  98% 0.5ex; margin: 0 0 1em 1em; padding: 0.5em;">'''Contents'''<<BR>><<TableOfContents>>||
  
+ = Introduction =
+ 
+  * Please do not report a LibreOffice bug without first reading this wiki article and performing all the relevant actions mentioned here. Failure to do so may waste your time in filing a frivolous report, or delay your bug getting addressed as quickly as possible.
+ 
+ = What is not considered a bug? =
+ 
+ == package libreoffice-common (not installed) failed to install/upgrade: trying to overwrite '/usr/bin/soffice', which is also in package openoffice-debian-menus ==
+ 
+  If you have a crash, and a window pops up asking to report to Launchpad something like: <<BR>><<BR>> '''package libreoffice-common (not installed) failed to install/upgrade: trying to overwrite '/usr/bin/soffice', which is also in package openoffice-debian-menus''' <<BR>><<BR>>
+  Please do not file this as a bug report. It's not a bug, and will be marked Invalid. Instead, please remove the package openoffice-debian-menus first before upgrading.
+ 
+ == Apache OpenOffice / OpenOffice.org bugs ==
+ 
+ The Ubuntu project no longer supports Apache OpenOffice (AOO) / OpenOffice.org (OOo), in favor of LibreOffice. This is an important distinction for original reporters of AOO/OOo bugs, as AOO/OOo 4.1.1 was released on August 21, 2014, and just the announcement of the next version (4.1.2) coming soon didn't come out until September 27, 2015 (over a year). This indicates a long lag in security and bug fixes, in comparison to LibreOffice's fast, and timely maintenance cadence as noted [[https://wiki.documentfoundation.org/ReleasePlan|here]].
+ 
+ Hence, an appropriate triaging response is:
+ ||<tablestyle="background-color: #eee"> Thank you for reporting this and helping make Ubuntu. <<BR>> <<BR>> However, there are no new official Apache OpenOffice/OpenOffice.org releases in Ubuntu, as the Ubuntu project has transitioned to LibreOffice. Hence, the status of this report is being marked as Won't Fix. <<BR>><<BR>> You are welcome to test for this problem in LibreOffice. If reproducible, please click the button: <<BR>> Also affects distribution <<BR>><<BR>> Distribution: Ubuntu <<BR>> Source Package Name: (Optional) libreoffice <<BR>><<BR>> For more on installing LibreOffice please see [[https://wiki.ubuntu.com/LibreOffice]]. <<BR>><<BR>> Thank you for your understanding.||
+ 
  = How to file a bug =
  
-  * Please do not report a LibreOffice bug without first reading this wiki article and performing all the relevant actions mentioned here. Failure to do so may delay your bug getting addressed as quickly as possible. 
-  * First, before filing a bug report, please make sure you remove all openoffice.org packages first, then install the full LibreOffice suite to avoid [[https://blueprints.launchpad.net/ubuntu/+spec/desktop-q-libreoffice-split|package split collateral damage]], by executing at a terminal:
+  * First, please make sure you remove all openoffice.org packages first, then install the full LibreOffice suite to avoid [[https://blueprints.launchpad.net/ubuntu/+spec/desktop-q-libreoffice-split|package split collateral damage]], by executing at a terminal:
  ||<tablestyle="background-color: #eee"> {{{sudo apt-get -y install libreoffice}}}||
    * Please file all your LibreOffice bugs by executing at the Terminal: <<BR>> {{{ubuntu-bug <PACKAGE>}}} <<BR>> <<BR>> where <PACKAGE> is the specific package you found the problem in. For example, if you have a document import issue with Writer: <<BR>> {{{ubuntu-bug libreoffice-writer}}}
  
@@ -84, +101 @@

  
  ||<tablestyle="background-color: #eee">Thank you for reporting this and helping make Ubuntu better. Regarding this report:<<BR>>- This is a clearcut upstream issue. Could you please send this to the developers of the software by following the instructions at [[http://wiki.documentfoundation.org/BugReport]]? Please provide a URL of the upstream bug, so a bugwatch may be added that will advise about its status.<<BR>>- Marking LibreOffice Packaging and libreoffice (Ubuntu) => Won't Fix Wishlist. This does not mean the issue will not be cared about, but if it is cared about (even by Ubuntu/Canonical contributors), it is done upstream at LibreOffice. <<BR>><<BR>> Thank you for your understanding.||
  
- == Apache OpenOffice / OpenOffice.org bugs ==
- 
- The Ubuntu project no longer supports Apache OpenOffice (AOO) / OpenOffice.org (OOo), in favor of LibreOffice. This is an important distinction for original reporters of AOO/OOo bugs, as AOO/OOo 4.1.1 was released on August 21, 2014, and just the announcement of the next version (4.1.2) coming soon didn't come out until September 27, 2015 (over a year). This indicates a long lag in security and bug fixes, in comparison to LibreOffice's fast, and timely maintenance cadence as noted [[https://wiki.documentfoundation.org/ReleasePlan|here]].
- 
- Hence, an appropriate triaging response is:
- ||<tablestyle="background-color: #eee"> Thank you for reporting this and helping make Ubuntu. <<BR>> <<BR>> However, there are no new official Apache OpenOffice/OpenOffice.org releases in Ubuntu, as the Ubuntu project has transitioned to LibreOffice. Hence, the status of this report is being marked as Won't Fix. <<BR>><<BR>> You are welcome to test for this problem in LibreOffice. If reproducible, please click the button: <<BR>> Also affects distribution <<BR>><<BR>> Distribution: Ubuntu <<BR>> Source Package Name: (Optional) libreoffice <<BR>><<BR>> For more on installing LibreOffice please see [[https://wiki.ubuntu.com/LibreOffice]]. <<BR>><<BR>> Thank you for your understanding.||
- 
  == How to forward bugs Upstream ==
  
   * Once marked Triaged, a bug that is reproducible in the upstream release would want to be filed upstream using the [[https://www.libreoffice.org/get-help/bug/|LibreOffice Bug Submission Assistant]], or in the old fashioned way at https://bugs.freedesktop.org/enter_bug.cgi?product=LibreOffice.

