[Ubuntu Wiki] Update of "LibreOfficeBugWrangling" by penalvch

Ubuntu Wiki noreply at ubuntu.com
Sat Mar 1 14:10:27 UTC 2014


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The "LibreOfficeBugWrangling" page has been changed by penalvch:
http://wiki.ubuntu.com/LibreOfficeBugWrangling?action=diff&rev1=23&rev2=24

Comment:
Added GUI debug tip as this has been helpful in identifying the offending area, and may provide a WORKAROUND.

    * Please consult https://wiki.ubuntu.com/Apport to ensure Apport is enabled.
    * Please make sure LibreOffice debug symbols are installed (libreoffice-dbg, uno-libs3-dbg, and ure-dbg).
    * If this happened while a particular document was open or you were manipulating the document in a certain way, please attach that document to the bug report with detailed, click-for-click steps on how to reproduce the crash.
+   * For suspected GUI/desktop environment driven crashes (ex. reproducible in Kubuntu but not Xubuntu), please uninstall the packages libreoffice-gtk, libreoffice-gnome, libreoffice-gtk3, and libreoffice-kde and comment on if this changes anything.
  
  == The Whole system hangs or boots to the login screen ==
   * For instances when you are using LibreOffice and either the system hangs requiring a hard reset or you are booted to the login screen, this is a bug in either xorg or the linux kernel. Please follow https://help.ubuntu.com/community/DebuggingSystemCrash . As well, if this happened while a particular document was open or you were manipulating the document, please attach that document to the bug report with detailed, click-for-click steps on how to reproduce the crash.



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