Apport retracing service problem

Brian Murray brian at
Tue Jun 24 22:29:40 UTC 2014

On Wed, Jun 25, 2014 at 12:26:00AM +0200, Fabio Marconi wrote:
> Hallo
> I have opened a report automatically generated by apport and all went well.
> After some minutes I received a mail from the retracing service:

Which bug report number is this?

> Thank you for your report!
> However, processing it in order to get sufficient information for the
> developers failed (it does not generate a useful symbolic stack trace). This
> might be caused by some outdated packages which were installed on your system
> at the time of the report:
> no debug symbol package found for libv4l-0
> no debug symbol package found for libv4lconvert0
> no debug symbol package found for libjbig0
> It close the report as 'Invalid'
> So, why Apport start the bug report and the retrace think differently ?
> Why it suggest to update a fully updated system ?
> If the above dbg-packages are not existing, how we can have a
> complete stack trace ?
> Thanks for the replies.
> Best regards
> Fabio

Brian Murray
Ubuntu Bug Master
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