[Ubuntu Wiki] Update of "DebuggingPrintingProblems" by pascal-devuyst
noreply at ubuntu.com
Tue Jan 14 19:42:01 UTC 2014
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The "DebuggingPrintingProblems" page has been changed by pascal-devuyst:
Remove printingbuginfoscript (no longer supported)
= Reporting Bugs =
Beginning with 9.04, Jaunty Jackalope, to report printing bugs use 'ubuntu-bug cups' which will gather useful information about your system related to printing like the version of Ubuntu you use, configured printers and the versions of important printing packages installed and automatically attach them to your bug report. You can also add the information after the bug is reported by executing 'apport-collect -p cups BUGNUMBER' where BUGNUMBER is the bug report you want to add information to.
- In releases 8.10, Intrepid Ibex, and older, attach to your bug report the output of the printingbuginfo script located at: https://wiki.ubuntu.com/PrintingBugInfoScript. It manually collects the same information that is collected in the cups apport hook, used by ubuntu-bug and apport-collect above.
Starting with Intrepid the '''cupsys''' package has been renamed to '''cups'''. Subsequently, bugs about Intrepid (8.10) and newer releases should be assigned to the '''cups''' package and bug reports about previous releases should be assigned to '''cupsys'''.
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