[Community Ubuntu Documentation] Update of "ReportingBugs" by penalvch
Help Ubuntu
webmaster at ubuntu.com
Fri Nov 29 08:50:38 UTC 2013
Dear Wiki user,
You have subscribed to a wiki page or wiki category on "Community Ubuntu Documentation" for change notification.
The "ReportingBugs" page has been changed by penalvch:
http://help.ubuntu.com/community/ReportingBugs?action=diff&rev1=249&rev2=250
Comment:
Due to LP#1101657 added note on not pasting every past comment when making a new comment as it makes bug reports onerous to read.
Please '''do not report bugs about software in [[PPA]]s''' on Launchpad. This is because software in PPAs are not provided by the official Ubuntu repositories. Instead, the PPA homepage would have a contact point and preference of the PPA provider. The exception is [[LibreOffice]] as per [[https://lists.launchpad.net/libreoffice/msg00072.html|this mail]], as LibreOffice is too big to be tracked via email: as described in the mail, file a bug on Launchpad with tag `ppa`.
<<BR>><<BR>>
Please '''do not add project tasks to bug reports that are invalid because they are not supported'''. For example, if you were using the LibreOffice PPA and reported a bug against the package libreoffice (Ubuntu), which would be marked Status Invalid, please do not add the Launchpad Project [[https://launchpad.net/df-libreoffice|df-libreoffice]] to the report, or change the package libreoffice (Ubuntu) to the project df-libreoffice. The purposes of adding the upstream project to a report is to track valid bugs in Ubuntu that are valid upstream, and may have been reported upstream, not to start another upstream bug tracker.
+ <<BR>><<BR>>
+ When posting new comments to a report, please do not include every past comment made, as doing so makes it onerous to read a report, and is wasteful. Instead just make your new comment, or just include the relevant portion of a previous comment you are responding to.
<<BR>><<BR>>
'''Many of the triagers and developers who are providing support to you, are volunteers doing so out of altruism. Please keep this in mind when making your comments.'''
More information about the Ubuntu-bugsquad
mailing list