[Community Ubuntu Documentation] Update of "ReportingBugs" by penalvch

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Sat Jun 8 13:47:27 UTC 2013


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The "ReportingBugs" page has been changed by penalvch:
http://help.ubuntu.com/community/ReportingBugs?action=diff&rev1=232&rev2=233

Comment:
Added etiquette support note regarding appropriate use of Launchpad projects due to LP# 1184698.

  Many of the triagers and developers who are providing support to you, '''are volunteers doing so out of altruism'''. Please keep this in mind when making your comments.
  <<BR>><<BR>>
  Please '''do not report bugs about software in [[PPA]]s''' on Launchpad. This is because software in PPAs are not provided by the official Ubuntu repositories. Instead, the PPA homepage would have a contact point and preference of the PPA provider.
+ <<BR>><<BR>>
+ Please do not add project tasks to bug reports that are invalid because they are not supported. For example, if you were using the LibreOffice PPA and reported a bug against the package libreoffice (Ubuntu), which would be marked Status Invalid, please do not add the Launchpad Project [[https://launchpad.net/df-libreoffice|df-libreoffice]] to the report, or change the package libreoffice (Ubuntu) to the project df-libreoffice. The purposes of adding the upstream project to a report is to track valid bugs in Ubuntu that are valid upstream, and may have been reported upstream, not to start another upstream bug tracker.
  
  = How to report bugs =
  



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