[Community Ubuntu Documentation] Update of "ReportingBugs" by uusijani

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Sun Jul 14 15:29:56 UTC 2013


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The "ReportingBugs" page has been changed by uusijani:
http://help.ubuntu.com/community/ReportingBugs?action=diff&rev1=235&rev2=236

Comment:
s/997283/994921, off-line (slight tweaks)

  enabled=1
  }}}
  
- /!\ Even when enabled, apport will not upload crash reports to Launchpad for a stable release. For more on this please see [[https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921|bug #994921]]. Instead, crash reports are uploaded to [[http://errors.ubuntu.com]]. To have a bug report filed on Launchpad anyways, one may open the following file via a command line: {{{
+ /!\ Even when enabled, apport will not upload crash reports to Launchpad for a stable release (see [[https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921|bug #994921]]). Instead, crash reports are uploaded to [[http://errors.ubuntu.com]]. To file a report on Launchpad anyway, one may open the following file via a command line: {{{
  gksudo gedit /etc/apport/crashdb.conf
  }}} and change: {{{
  'problem_types': ['Bug', 'Package'],
@@ -236, +236 @@

  
  In the event that you have an issue with your Internet connection or want to file a bug for another system you can still do this using apport.  
  
- First, gather the information about the target system in a file:
+ First, on the target system, gather the information in a file:
  
   * For a bug report about a system crash:<<BR>>`apport-cli -p` ''`<package name>`'' `--save bug.crash`
   * For a bug report about any other issue:<<BR>>`apport-cli -f -p` ''`<package name>`'' `--save bug.apport`
  
  You will need to answer a few questions, which will vary depending on which package the bug report is about. Relevant system information, including the package name, is then saved on the target system, in the current directory. The extension indicates if it is a crash report or another kind of report. If you decide to rename the report file, please keep the `.apport` or `.crash` extension.
  
- After copying it to a different system you can file that report using the following command:<<BR>>`ubuntu-bug -c` ''`<apport_file.extension>`'' 
+ When the file is ready, copy it to the system you intend to use for filing the report. There you can then file the report:<<BR>>
+   `ubuntu-bug -c` ''`<apport_file.extension>`'' 
  
- /!\ 'ubuntu-bug -c x.crash'  does not work for crash reports from stable Ubuntu releases, see [[https://bugs.launchpad.net/apport/+bug/997283|bug #997283]] crash reports "do not get filed to Launchpad any more...  we don't want crash reports for the non-development version on Launchpad." A possible workaround is detailed above in the section "Reporting an application crash > Stable release": UPDATE: 'apport-cli -c x.crash' seems to work
+ /!\ 'ubuntu-bug -c x.crash'  does not work for crash reports from stable Ubuntu releases (see [[#Stable_release|note about stable releases above]]).
  
  If this is to be added to an existing bug report, also use the -u option:<<BR>>`ubuntu-bug -c` ''`<apport_file.extension>`'' `-u` ''`<bug number>`''
  



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