[Community Ubuntu Documentation] Update of "ReportingBugs" by penalvch
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Thu Jan 3 13:08:39 UTC 2013
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The "ReportingBugs" page has been changed by penalvch:
http://help.ubuntu.com/community/ReportingBugs?action=diff&rev1=221&rev2=222
Comment:
Added note on hardware firmware updating due to https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1034248
Thank you for reading this article. This will guide you on how best to present your bug report so that it gets addressed as soon as possible. Here are a few guiding principles that lead to success in getting bugs fixed:
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- Before filing any hardware related reports on Launchpad, please update your BIOS to the newest available from your vendor. Outdated and buggy BIOS firmware is a common cause of a variety of hardware issues (ex. intermittent wireless, suspend not working, certain keys on keyboard not working correctly, and kernel panics after plugging USB drive in).
+ Before filing any hardware related reports on Launchpad, please update your BIOS, and hardware firmware (CF card readers, SSDs, USB 3.0 controllers, DVD/CD drives, etc.) to the newest available from your vendor. Outdated and buggy BIOS and firmware is a common cause of a variety of hardware issues (ex. intermittent wireless, suspend not working, certain keys on keyboard not working correctly, card readers not working, and kernel panics after plugging USB drive in).
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Please do not quote Wikipedia and other non-primary resource information as fact on [[Launchpad]].
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