An invalidated bug. Should it have really been invalidated?

[Chris Johnston]

I'm not going to comment on keeping the bug opened or closed, however I
will point out:

"Many Linux <https://launchpad.net/ubuntu/+source/linux> package, hardware,
and other non-user space bugs are hardware dependent on both the hardware
itself, and what other hardware the problematic hardware is connected to.
The rule of thumb is *one report, per person, per hardware combination, per
bug*. For more on this please see
here<https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue>,
and further below in this article. As well, please do not post comments to
another person's report, claiming you have the same problem, because you
have the same hardware, or same computer model. Instead, please file a
separate report, and make comments there. This is because no one can verify
if you would have the same problem or not, because your hardware can not be
analyzed. "


https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette


cJ


On Sat, Aug 10, 2013 at 1:48 PM, Claudio Moretti <flyingstar16 at gmail.com>wrote:

> On Sat, Aug 10, 2013 at 6:44 PM, Dr. David Alan Gilbert <
> ubuntu at treblig.org> wrote:
>
>> It does get a bit tricky when the original reporter gives up on it,
>> but there are others affected.
>>
>
> That's what comments are for, and the little "it affects me" flag, and the
> whole system: try to keep one report for one bug.
>
> I honestly don't understand why ~penalvch keeps invalidating it; it
> happened again, I reopened it again but maybe I was a little harsh.
>
> Can anyone else have a look at it, please? I need an external opinion...
>
> Claudio
>
> --
> Ubuntu-bugsquad mailing list
> Ubuntu-bugsquad at lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad
>
>


-- 
Chris Johnston <chrisjohnston at ubuntu.com <chris.johnston at ubuntu.com>>
QA Engineer - Canonical Ltd.
www.ubuntu.com
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