[Community Ubuntu Documentation] Update of "ReportingBugs" by penalvch

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Sat Oct 20 17:08:35 UTC 2012


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The "ReportingBugs" page has been changed by penalvch:
http://help.ubuntu.com/community/ReportingBugs?action=diff&rev1=195&rev2=196

Comment:
1) Added package specific info due to https://bugs.launchpad.net/fglrx/+bug/1068661. 2) RM'd română link as no article.

   * [[http://www.ubuntu.com/getubuntu/releasenotes/1204|Ubuntu 12.04 LTS (Precise Pangolin)]]
   * [[http://www.ubuntu.com/getubuntu/releasenotes/1210|Ubuntu 12.10 (Quantal Quetzal)]]
  
- === Linux kernel, X.Org, and Sound ===
+ === Hardware driver bugs (e.g. Sound, Linux kernel, X.Org, and Nvidia / AMD proprietary drivers) ===
  
- For bugs in the packages [[https://launchpad.net/ubuntu/+source/linux|linux]] kernel (which includes sound), [[https://launchpad.net/ubuntu/+source/xorg|xorg]], [[https://launchpad.net/ubuntu/+source/xorg-server|xorg-server]], [[https://launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics|xserver-xorg-input-synaptics]], [[https://launchpad.net/ubuntu/+source/xserver-xorg-video-intel|xserver-xorg-video-intel]] (and other xserver-xorg-video-* like nouveau, radeon, ati, openchrome, geode, etc.), you are welcome to check for duplicates. However, depending on if you are the original reporter or not, determines what to do next.
+  * For hardware driver bugs you are welcome to check for duplicates. However, depending on if you are the original reporter or not, determines what to do next. The following is a list of hardware packages:
+   * For sound bugs please see [[https://wiki.ubuntu.com/DebuggingSoundProblems]].
+   * [[https://launchpad.net/ubuntu/+source/linux|Linux]] kernel (e.g. suspend, hibernate, and other [[https://wiki.ubuntu.com/DebuggingProcedures#Kernel|potential kernel issues]]).
+   * [[https://launchpad.net/ubuntu/+source/xorg|xorg]] and [[https://launchpad.net/ubuntu/+source/xorg-server|xorg-server]]
+   * [[https://launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics|xserver-xorg-input-synaptics]] (e.g. [[https://wiki.ubuntu.com/DebuggingTouchpadDetection|certain Touchpad issues]]).
+   * [[https://launchpad.net/ubuntu/+source/xserver-xorg-video-intel|xserver-xorg-video-intel]] and other xserver-xorg-video-* like nouveau, radeon, ati, openchrome, geode, etc.
+   * Nvidia proprietary driver software: [[https://launchpad.net/ubuntu/+source/nvidia-graphics-drivers|nvidia-graphics-drivers]] , [[https://launchpad.net/ubuntu/+source/nvidia-graphics-drivers-173|graphics-drivers-173]] , [[https://launchpad.net/ubuntu/+source/nvidia-settings|nvidia-settings]] , and [[https://launchpad.net/ubuntu/+source/nvidia-graphics-drivers-180|nvidia-graphics-drivers-180]] .
+   * AMD proprietary drivers: [[https://bugs.launchpad.net/ubuntu/+source/fglrx-installer|fglrx-installer]] and [[https://bugs.launchpad.net/ubuntu/+source/fglrx-installer-updates|fglrx-installer-updates]].
  
  ==== You are not the original report ====
  
@@ -72, +79 @@

   * Test for this problem in the mainline kernel following [[https://wiki.ubuntu.com/Kernel/MainlineBuilds]] . Report your mainline testing results in the report.
   * If your bug is a regression, bisect it following [[https://wiki.ubuntu.com/Kernel/KernelBisection]] . Report your bisect results in the report.
   
- === User Space ===
+ === Desktop Applications ===
  
+ For [[https://wiki.ubuntu.com/DebuggingProcedures#Desktop_Applications|desktop applications]] , please make sure it has not already been reported by searching through [[https://launchpad.net/distros/ubuntu/+bugs|existing bugs]]. If you find an already reported bug that is exactly like the problem you have, please feel free to add this information to the existing report, rather than opening a new one. However, if you have any doubt as to it being the same or not, please file a separate report.
- First, please make sure it has not already been reported by searching through [[https://launchpad.net/distros/ubuntu/+bugs|existing bugs]]. If you find an already reported bug that is exactly like the problem you have, please feel free to add this information to the existing report, rather than opening a new one.
- However, if you have any doubt as to it being the same or not, please file a separate report.
  
  [[#Top|Back to top]]
  
@@ -110, +116 @@

  
  If your system lockups up, freezes, logs you out, etc., then this is not an application crash, but a system crash. Please see below, and consult the following article for these types of problems [[https://help.ubuntu.com/community/DebuggingSystemCrash]].
  
- === Non-crash bugs ===
+ === Non-crash hardware and desktop application bugs ===
  
  The method for reporting bugs in Ubuntu is by using the tool "ubuntu-bug", otherwise known as '''Apport'''. When reporting a bug, you must tell Apport which program or [[https://help.ubuntu.com/community/InstallingSoftware#What%20is%20a%20package?|package]] is at fault.
  
@@ -299, +305 @@

  = Other languages =
  
   * [[ReportingBugs_es|Español]]
-  * [[http://www.ubuntu.ro/documentatie/comunitate/RaportareErori |română]]
   * [[ReportingBugs_ru|Русский]]
   * [[ReportingBugs_zh-cn|中文(中国)-- 建设中]]
   * [[ReportingBugs-it|Italiano]]



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