[Ubuntu Wiki] Update of "LibreOfficeBugWrangling" by penalvch

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Sat Mar 24 13:29:29 UTC 2012


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The "LibreOfficeBugWrangling" page has been changed by penalvch:
http://wiki.ubuntu.com/LibreOfficeBugWrangling?action=diff&rev1=6&rev2=7

Comment:
Redid Crashes section to specify procedure for LO only and driver/kernel crashes

   * For issues printing from LibreOffice please report this against cups first via the Terminal: <<BR>> {{{ubuntu-bug cups}}} <<BR>> <<BR>> It could end up being an issue with LibreOffice, but it's best to start with cups in order to rule it out. As well, please follow all steps noted in https://wiki.ubuntu.com/DebuggingPrintingProblems .
  
  == Crashes ==
+ === LibreOffice Crashes but System Still Functional ===
-  * For instances when LibreOffice crashes, please ensure you have all the debug symbols installed (ex. libreoffice-dbg) and that it is reported via Apport. For more on this please see https://wiki.ubuntu.com/Apport . As well, if this happened while a particular document was open or you were manipulating the document, please attach that document to the bug report with detailed, click-for-click steps on how to reproduce the crash.
+  * For instances when only LibreOffice crashes but you can still use the OS without hard rebooting, please report this via via Apport and ensure you have all the LibreOffice debug symbols installed (ex. libreoffice-dbg). For more on this please see https://wiki.ubuntu.com/Apport . As well, if this happened while a particular document was open or you were manipulating the document, please attach that document to the bug report with detailed, click-for-click steps on how to reproduce the crash.
+ 
+ === The Whole System Hangs or Boots to the Login Screen ===
+  * For instances when your using LibreOffice and either the system hangs requiring a hard reset or your booted to the login screen, this is a bug in either your graphics card driver or the kernel. Please follow https://help.ubuntu.com/community/DebuggingSystemCrash . As well, if this happened while a particular document was open or you were manipulating the document, please attach that document to the bug report with detailed, click-for-click steps on how to reproduce the crash.
  
  == Regressions ==
   * For regressions, it is helpful to perform a binary bisect ("bibisect") to narrow down which commit specifically caused the problem. For instructions please see http://sweetshark.livejournal.com/7683.html .



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