Changing status to "New" after providing information
cjk at teamcharliesangels.com
Fri Oct 28 15:25:29 UTC 2011
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On Fri, 28 Oct 2011 06:18:35 +0200
Walter Garcia-Fontes <walter.garcia at upf.edu> wrote:
> * Brian Murray [27/10/11 19:08]:
> > Finally, by requiring bug reporters to make a change to a bug task's
> > status we are introducing a chance for something to go wrong.
> But shouldn't there be some reaction to the user answering to the
> first request of information by the bug triager? If we leave the bug
> as "Incomplete" it seems we didn't react to his/her response.
> I was suggesting to instruct the OP to change the bug to "New" after
> responding because I thought this is the right thing to do after the
> OP has responded. What is the right thing to do? Leave the bug as
> "Incomplete" if it cannot be "Confirmed"?
Seems to me if the triager is following the guidelines, they subscribed
to the bug report when marking it incomplete. If the reporter added
information, the triager then got an email notifying them that the bug
report changed. Why wouldn't they then go look at the bug report, and
verify if all information has been added, so the bug report can be
moved to triaged?
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