Bug Comment Idea

[Evan Huus]

On Fri, May 20, 2011 at 6:03 PM, Brian Murray <brian at ubuntu.com> wrote:
> On Thu, May 19, 2011 at 07:33:33PM +0300, Simos Xenitellis wrote:
>> On Thu, May 19, 2011 at 5:24 PM, Brian Murray <brian at ubuntu.com> wrote:
>>
>> > I was looking at a Fedora bug report today[1] and noticed that a comment
>> > had a little signature at the bottom like so:
>> >
>> > Fedora Bugzappers volunteer triage team
>> > https://fedoraproject.org/wiki/BugZappers
>> >
>> > I think doing something similar as Bug Squad members might be a neat
>> > idea.  We could put them in the standard responses xml file too if that
>> > would make things easier.  What do you think?
>> >
>> > [1] https://bugzilla.redhat.com/show_bug.cgi?id=703511#c6
>> >
>> >
>> Nice idea!
>>
>> How to implement?
>>
>> 1. Add facility in the launchpad account page for each person to add a
>> 'signature', to be used when they post at launchpad.net.
>> » Not good, people will add their own thing and text, which will make it
>> messy. Who is going to put order?
>>
>> 2. Add facility to launchpad.net to add stock text to our replies. Like a
>> drop-down menu with common stock answers.
>> » Requires coding to launchpad.net, and is needed by few people.
>>
>> 3. Create a Firefox/Chrome extension (or Greasemonkey script) that adds
>> functionality on launchpad.net to add the said stock signature or stock
>> answers.
>> » I think this would be the easiest and fastest way to implement.
>
> We actually already have both of these.  firefox-lp-improvements[1] is a
> Firefox / Chrome extension which is really a collection of Greasemonkey
> scripts[2].  I've made a new Greasemonkey script[3] that adds the
> following signature:
>
> ---
> Ubuntu Bug Squad member
> Volunteer bug triager
> http://wiki.ubuntu.com/BugSquad
>
> to the comment field of Ubuntu bug reports in Launchpad.  I've not yet
> added it to the extension because I'm not 100% happy with the wording
> and would like it to get some testing too.  Oh, it also currently only
> fills in the bottom comment on bug reports.  (In case you didn't know
> there is an expandy in the bug tasks table that opens up comment field
> with options for modifying the bug task.)  That comment field requires
> some extra work because the common replies use that and would overwrite
> the signature.
>
> Anyway, if you could install it and test it (or just comment on the
> wording) that'd be great!

A few comments regarding the wording:

1)  I'm not sure we want to use the word 'triage/triager' in the sig:
it has the right meaning, but it's unfriendly to people not already
familiar with bug management terms.

2) Using both 'volunteer' and 'member' could be confusing, since they
have slightly different connotations (ie membership is something you
have to earn or somehow pay for -- technically true in this case, but
the barrier to entry is not as big as people may assume).

3) Officially, is it Bug Squad, BugSquad or Bug-Squad? Just wondering
how users might divide it, for example [Ubuntu Bug] [Squad] vs
[Ubuntu] [Bug Squad]. Terribly minor quibble, really, but now I'm
curious which is actually correct :)

How about just:

---
Ubuntu Bug-Squad Volunteer
http://wiki.ubuntu.com/BugSquad

or a friendlier but wordier version:

---
I am an Ubuntu Bug-Squad Volunteer
Learn more at http://wiki.ubuntu.com/BugSquad

Cheers,
Evan