Working with Incomplete bugs
Pedro Villavicencio Garrido
pedro at ubuntu.com
Thu Jul 7 18:11:40 UTC 2011
On jue, 2011-07-07 at 10:38 -0700, Brian Murray wrote:
> Just a friendly reminder that if you mark a bug as Incomplete there
> really is no need to follow up on the bug unless the reporter replies.
> I mention this because I've seen comments added like "We really want to
> help you and are awaiting your reply" after already marking the bug
> Incomplete. This ends up resetting the bug expiration timer so that
> it'll be another 60 days before the Launchpad Janitor expires the bug
That is documented at the How to Triage page:
Probably that's why people is using it. I do agree with you though and
if no one disagree i think we can remove it from the docs.
Have a nice day,
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