From evfool at gmail.com Tue Feb 1 14:50:05 2011 From: evfool at gmail.com (Roth Robert) Date: Tue, 1 Feb 2011 16:50:05 +0200 Subject: HugDay Target Message-ID: Hi, I am Robert Roth from Romania. I enjoy programming and playing music. I would like to organize a HugDay for libreoffice/openoffice on 2010.02.10. Are there any other plans for this day? Robert Roth. In accordance with https://wiki.ubuntu.com/UbuntuBugDay/Organizing From noreply at ubuntu.com Tue Feb 1 15:08:34 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Tue, 01 Feb 2011 15:08:34 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22Bugs/Events=22_by_pvillavi?= Message-ID: <20110201150834.5258.48895@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by pvillavi: http://wiki.ubuntu.com/Bugs/Events?action=diff&rev1=245&rev2=246 ------------------------------------------------------------------------------ || '''Name''' || '''Tag used''' || ## StartHugDayParsing + || [[UbuntuBugDay/20110203| Rhythmbox]] || hugday-20110203 || || [[UbuntuBugDay/20110120| Pidgin]] || hugday-20110120 || || [[UbuntuBugDay/20110113| Empathy]] || hugday-20110113 || || [[UbuntuBugDay/20110106| Gwibber]] || hugday-20110106 || From kamusin at gmail.com Tue Feb 1 16:02:12 2011 From: kamusin at gmail.com (Kamus) Date: Tue, 1 Feb 2011 13:02:12 -0300 Subject: Announcing the Next Ubuntu Bug Day! February 3rd 2011 Message-ID: Fellow Ubuntu Triagers! This week's Bug Day target is *drum roll please* Rhythmbox! * 100 New bugs need a hug * 87 Incomplete bugs need a status check * 57 Confirmed bugs need a review Bookmark it, add it to your calendars, turn over those egg-timers! * February 3rd 2011 * https://wiki.ubuntu.com/UbuntuBugDay/20110203 Are you looking for a way to start giving some love back to your adorable Ubuntu Project? Did you ever wonder what Triage is? Want to learn about that? This is a perfect time!, Everybody can help in a Bug Day! open your IRC Client and go to #ubuntu-bugs (FreeNode) the BugSquad will be happy to help you to start contributing! Wanna be famous? Is easy! remember to use 5-A-day so if you do a good work your name could be listed at the top 5-A-Day Contributors in the Ubuntu Hall of Fame page! We are always looking for new tasks or ideas for the Bug Days, if you have one add it to the Planning page https://wiki.ubuntu.com/UbuntuBugDay/Planning If you're new to all this, head to http://wiki.ubuntu.com/Bugs Have a nice day, Kamus [from bugsquad] -- Victor Vargas B. Latitud:  -33.439177,-70.625267 Santiago, Chile. From noreply at ubuntu.com Tue Feb 1 16:03:19 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Tue, 01 Feb 2011 16:03:19 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22Kernel/Netconsole=22_by_tormodvo?= =?utf-8?q?lden?= Message-ID: <20110201160319.309.31473@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by tormodvolden: http://wiki.ubuntu.com/Kernel/Netconsole?action=diff&rev1=1&rev2=2 The comment on the change is: another nice tutorial link ------------------------------------------------------------------------------ https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Problems%20in%20capturing%20information - [[http://www.cyberciti.biz/tips/linux-netconsole-log-management-tutorial.html|Another netconsole tuturial]] + [[http://www.cyberciti.biz/tips/linux-netconsole-log-management-tutorial.html|Another netconsole tutorial]] [[http://www.cyberciti.biz/files/linux-kernel/Documentation/networking/netconsole.txt|Netconsole documentation]] [[http://www.novell.com/communities/node/4753/netconsole-howto-send-kernel-boot-messages-over-ethernet|Netconsole tutorial for SuSe]] + + [[http://blog.ikibiki.org/2010/11/08/Debugging_using_netconsole/|KiBi's netconsole tutorial]] ---- CategoryDebugging From vish at ubuntu.com Tue Feb 1 17:07:50 2011 From: vish at ubuntu.com (Vishnoo) Date: Tue, 01 Feb 2011 22:37:50 +0530 Subject: HugDay Target In-Reply-To: References: Message-ID: <1296580070.14244.7.camel@Aspire-5670> On Tue, 2011-02-01 at 16:50 +0200, Roth Robert wrote: > Hi, I am Robert Roth from Romania. I enjoy programming and playing music. > > I would like to organize a HugDay for libreoffice/openoffice on > 2010.02.10. Are there any other plans for this day? > > Robert Roth. > > In accordance with https://wiki.ubuntu.com/UbuntuBugDay/Organizing > Also, another person to sync with is : Björn Michaelsen (the new LibO maintainer) -- Cheers, Vish From pedro at ubuntu.com Tue Feb 1 19:17:16 2011 From: pedro at ubuntu.com (Pedro Villavicencio Garrido) Date: Tue, 01 Feb 2011 16:17:16 -0300 Subject: HugDay Target In-Reply-To: References: Message-ID: <1296587836.2354.3.camel@wombat> Hola, El Tue, 01-02-2011 a las 16:50 +0200, Roth Robert escribió: > Hi, I am Robert Roth from Romania. I enjoy programming and playing music. > > I would like to organize a HugDay for libreoffice/openoffice on > 2010.02.10. Are there any other plans for this day? > > Robert Roth. > > In accordance with https://wiki.ubuntu.com/UbuntuBugDay/Organizing > For the record, we already talked about this on IRC and the bug day and the info is already on the Planning page. Thanks for the interest on organizing the bug day Roth! :-). Have a great day, pedro. From brian at ubuntu.com Tue Feb 1 21:50:48 2011 From: brian at ubuntu.com (Brian Murray) Date: Tue, 1 Feb 2011 13:50:48 -0800 Subject: HugDay Target In-Reply-To: <1296587836.2354.3.camel@wombat> References: <1296587836.2354.3.camel@wombat> Message-ID: <20110201215048.GS12527@murraytwins.com> On Tue, Feb 01, 2011 at 04:17:16PM -0300, Pedro Villavicencio Garrido wrote: > Hola, > > El Tue, 01-02-2011 a las 16:50 +0200, Roth Robert escribió: > > Hi, I am Robert Roth from Romania. I enjoy programming and playing music. > > > > I would like to organize a HugDay for libreoffice/openoffice on > > 2010.02.10. Are there any other plans for this day? > > > > Robert Roth. > > > > In accordance with https://wiki.ubuntu.com/UbuntuBugDay/Organizing > > > > For the record, we already talked about this on IRC and the bug day and > the info is already on the Planning page. Thanks for the interest on > organizing the bug day Roth! :-). Since there are so many OpenOffice bugs to check perhaps a subset, like High and Critical or Triaged, would make a good subset? -- Brian Murray Ubuntu Bug Master -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 198 bytes Desc: Digital signature URL: From evfool at gmail.com Wed Feb 2 13:06:25 2011 From: evfool at gmail.com (Roth Robert) Date: Wed, 2 Feb 2011 15:06:25 +0200 Subject: HugDay Target In-Reply-To: <1296580070.14244.7.camel@Aspire-5670> References: <1296580070.14244.7.camel@Aspire-5670> Message-ID: > From: Brian Murray > > Since there are so many OpenOffice bugs to check perhaps a subset, like > High and Critical or Triaged, would make a good subset? > I have also thought of a subset, but neither of your criterias apply to it: a subset of New, Incomplete and Confirmed bugs (approx 460 bugs), but excluding package installation (dependency problems), and some other bugs too. This way I have selected 140 new bugs out of the 271, 43 incomplete bugs, and 100 Confirmed bugs. I have seen that most of the bugdays have a maximum of 100 bugs in each category. Should I reduce these categories, or should I choose another subset, e.g. High and Critical or Triaged? > -- > Brian Murray > Ubuntu Bug Master > -------------- next part -------------- > A non-text attachment was scrubbed... > Name: signature.asc > Type: application/pgp-signature > Size: 198 bytes > Desc: Digital signature > URL: > > ------------------------------ > > -- > Ubuntu-bugsquad mailing list > Ubuntu-bugsquad at lists.ubuntu.com > https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad > > > End of Ubuntu-bugsquad Digest, Vol 56, Issue 1 > ********************************************** > From brian at ubuntu.com Wed Feb 2 16:19:45 2011 From: brian at ubuntu.com (Brian Murray) Date: Wed, 2 Feb 2011 08:19:45 -0800 Subject: HugDay Target In-Reply-To: References: <1296580070.14244.7.camel@Aspire-5670> Message-ID: <20110202161945.GW12527@murraytwins.com> On Wed, Feb 02, 2011 at 03:06:25PM +0200, Roth Robert wrote: > > From: Brian Murray > > > > Since there are so many OpenOffice bugs to check perhaps a subset, like > > High and Critical or Triaged, would make a good subset? > > > I have also thought of a subset, but neither of your criterias apply > to it: a subset of New, Incomplete and Confirmed bugs (approx 460 > bugs), but excluding package installation (dependency problems), and > some other bugs too. This way I have selected 140 new bugs out of the > 271, 43 incomplete bugs, and 100 Confirmed bugs. > I have seen that most of the bugdays have a maximum of 100 bugs in > each category. Should I reduce these categories, or should I choose > another subset, e.g. High and Critical or Triaged? You've certainly put some thought into this and I think excluding package installation failures is a good idea. I'm under the impression (or maybe assumption) that the intent was to find out what OpenOffice.org bug reports apply to LibreOffice. Subsequently, in my mind it'd make sense to look at the most important ones first and then move onto the other ones. -- Brian Murray Ubuntu Bug Master -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 198 bytes Desc: Digital signature URL: From noreply at ubuntu.com Wed Feb 2 14:05:59 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Wed, 02 Feb 2011 14:05:59 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22UbuntuBugDay/Organizing=22_by_pv?= =?utf-8?q?illavi?= Message-ID: <20110202140559.19437.43274@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by pvillavi: http://wiki.ubuntu.com/UbuntuBugDay/Organizing?action=diff&rev1=39&rev2=40 ------------------------------------------------------------------------------ Then just copy and paste the information into the wiki page you previously created. + === Ubuntu BugDay script === + + If Bughelper doesn't work for you, you can try the [[https://code.launchpad.net/~pvillavi/+junk/ubuntu-bugday|Ubuntu BugDay script]], to use it you need to grab the code with: + + {{{ bzr branch bzr branch lp:~pvillavi/+junk/ubuntu-bugday + }}} + + and for use it just pass the name of the target as: + + {{{ + cd ubuntu-bugday + ./ubuntu-bugday.py alacarte + }}} + + First you need to authorize the script and if you did it correctly, the script will create a target.txt (ie: alacarte.txt) file with all the bug lists. + === Open Office === Sometimes Bughelper cannot query what you want exactly, so to turn a search results from LaunchPad into the proper format for the wiki here you are. From noname420 at gmail.com Sat Feb 5 05:36:21 2011 From: noname420 at gmail.com (IKT) Date: Sat, 5 Feb 2011 16:06:21 +1030 Subject: compare bugs between oo and lo Message-ID: Heya, I'm looking at running a small bug jam, maybe 2-5 people, maybe more, I'm not entirely sure yet, but it may be possible to have it the same day as the LibreOffice hug day, my question is what is the best way to go about comparing bugs from oo to libre office? My idea is to just run oo or libre office in a 10.10 (or 11.04 assuming it is a bit more stable) vbox and attempt to duplicate the issues. thanks - ikt -------------- next part -------------- An HTML attachment was scrubbed... URL: From jackyalcine at gmail.com Sat Feb 5 05:40:06 2011 From: jackyalcine at gmail.com (Jacky Alcine) Date: Sat, 5 Feb 2011 00:40:06 -0500 Subject: compare bugs between oo and lo In-Reply-To: References: Message-ID: I'm down. When does this happen? -------------- next part -------------- An HTML attachment was scrubbed... URL: From cjk at teamcharliesangels.com Sat Feb 5 13:25:47 2011 From: cjk at teamcharliesangels.com (Charlie Kravetz) Date: Sat, 5 Feb 2011 06:25:47 -0700 Subject: compare bugs between oo and lo In-Reply-To: References: Message-ID: <20110205062547.003ebbef@teamcharliesangels.com> -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Sat, 5 Feb 2011 16:06:21 +1030 IKT wrote: > Heya, > > I'm looking at running a small bug jam, maybe 2-5 people, maybe more, I'm > not entirely sure yet, but it may be possible to have it the same day as the > LibreOffice hug day, > my question is what is the best way to go about comparing bugs from oo to > libre office? > > My idea is to just run oo or libre office in a 10.10 (or 11.04 assuming it > is a bit more stable) vbox and attempt to duplicate the issues. > > thanks > > - ikt As much as I applaud these efforts to insure bugs get marked properly and transferred to the correct package, officially, libreoffice only exists in Natty Narwhal. Will it be SRU'd to Ubuntu 10.10? - -- Charlie Kravetz Linux Registered User Number 425914 [http://counter.li.org/] Never let anyone steal your DREAM. [http://keepingdreams.com] -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (GNU/Linux) iQEcBAEBAgAGBQJNTU/bAAoJEFNEIRz9dxbAUFgH/ixDYuf/rYkrri4HF9gfSSFU moAX+kPeiJmPZScjIIBofRw6uHnuuOk7brv62EdrmDMFTbTd74X/snIEi8AbkAQW +u1DLOUJTbB/u2JJFFU/0Hpz/M4ou7T1sdKaMcxehrcFqCVMtWPlzxxeILDdUFR9 SDA9QLBx8XkpDfkUOdngrS8IVHbEtRnRlgt6WYymWE+S63w7EwWrMLP9DceX1DBQ oZUUwX0CIXVrL2z8AFYMeN/BJU2nHAgECgr9jPaXE+UuiSPTxcYua+fFNIDhzFED EBsOAlx4GI2KEtpnFdCEcoRQh/g4R2bPvQVEGNeyi5uuQvdQoCAB03CV46htE3o= =dDxq -----END PGP SIGNATURE----- From evfool at gmail.com Sun Feb 6 02:08:31 2011 From: evfool at gmail.com (Roth Robert) Date: Sun, 6 Feb 2011 04:08:31 +0200 Subject: Announcing the Next Ubuntu Bug Day! - 2011.02.10 Message-ID: Fellow Ubuntu Triagers! This week's Bug Day targets are *drum roll please* LibreOffice and OpenOffice! * #100 New bugs need a hug * #43 Incomplete bugs need a status check * #88 Confirmed bugs need a review OpenOffice and LibreOffice are free office suites. OpenOffice has been the default office suite for a long time ago, and has more than 1000 open bugs, some of them old, others new, and all of these need triaging. In the meantime, Ubuntu is transitioning to LibreOffice, and bugs that exist in LibreOffice too should be marked as such, to help the developers find the bugs they can focus on. Bookmark it, add it to your calendars, turn over those egg-timers! * 2011.02.10 * http://wiki.ubuntu.com/UbuntuBugDay/20110210 Are you looking for a way to start giving some love back to your adorable Ubuntu Project? Did you ever wonder what Triage is? Want to learn about that? This is a perfect time!, Everybody can help in a Bug Day! open your IRC Client and go to #ubuntu-bugs (FreeNode) the BugSquad will be happy to help you to start contributing! Wanna be famous? Is easy! remember to use 5-A-day so if you do a good work your name could be listed at the top 5-A-Day Contributors in the Ubuntu Hall of Fame page! We are always looking for new tasks or ideas for the Bug Days, if you have one add it to the Planning page https://wiki.ubuntu.com/UbuntuBugDay/Planning If you're new to all this, head to http://wiki.ubuntu.com/Bugs Have a nice day, Robert Roth [From the BugSquad] From noreply at ubuntu.com Sun Feb 6 00:36:40 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Sun, 06 Feb 2011 00:36:40 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22Bugs/Events=22_by_evfool?= Message-ID: <20110206003640.11703.60681@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by evfool: http://wiki.ubuntu.com/Bugs/Events?action=diff&rev1=246&rev2=247 ------------------------------------------------------------------------------ || '''Name''' || '''Tag used''' || ## StartHugDayParsing + || [[UbuntuBugDay/20110210| OpenOffice/LibreOffice]] || hugday-20110210 || || [[UbuntuBugDay/20110203| Rhythmbox]] || hugday-20110203 || || [[UbuntuBugDay/20110120| Pidgin]] || hugday-20110120 || || [[UbuntuBugDay/20110113| Empathy]] || hugday-20110113 || From canmind at gmail.com Mon Feb 7 14:59:55 2011 From: canmind at gmail.com (Sameem M) Date: Mon, 07 Feb 2011 09:59:55 -0500 Subject: New User - Two Issues that be prevented Message-ID: <1297090795.19102.11.camel@sam-XPS-M1330> Hi Team, I am new to Ubuntu and I am very excited to learn more about it. I just finished installing it along side my Win7 OS but I am also frustrated with small issues. Unfortunately, I had two issues that I think could have been easily prevented. * User name must be in lower case only (a simple reminder above the field would been great help) as I was not able to go forward with installation and had no idea why until I did some online digging. * The swap area selection. There was no any warning that any files on that partition will be erased!) I lost my documents after I used it as a swap area (I thought it will be used as memory dump area or something) had no idea it will erase everything.... If there is away for me to get my files back your help would be very very appreciated. I lost over 1000 pictures and documents :( Thank you for reading. Hope these suggestions would be of some help. Regards, Sameem From afrowildo at gmail.com Mon Feb 7 17:02:02 2011 From: afrowildo at gmail.com (Chris Wilson) Date: Mon, 7 Feb 2011 17:02:02 +0000 Subject: New User - Two Issues that be prevented In-Reply-To: <1297090795.19102.11.camel@sam-XPS-M1330> References: <1297090795.19102.11.camel@sam-XPS-M1330> Message-ID: Hi Sameem, Sorry to hear your first experience with Ubuntu wasn't as good as it should have been. Your first concern is already a known within Ubuntu's bug tracking system (https://bugs.launchpad.net/hundredpapercuts/+bug/549195). Also, this is the mailing list for people working on reported bugs in Ubuntu, and thus isn't a great forum for requesting support. You should head on over to http://askubuntu.com/ or http://ubuntuforums.org/ and post your support requests there. As for the second, data recover is quite a pain, but not impossible. When you delete a file from your hard drive, the file itself doesn't actually get deleted, just the header that identifies it as a file, called an inode. This is because there would be a massive performance degradation if the OS had to stop to overwrite the 700MB disk image you no longer need. You can potentially recover files using special tools, information on which can be found in this Ubuntu wiki article ( https://help.ubuntu.com/community/DataRecovery). If I interpreted your problem correctly though, then I fear it may already be too late for your data. The swap partition will constantly be writing data to the disk when it's in use, increasing the likelihood that your files will be overwritten, at least when it's in use. If you are using the Ubuntu installation for which the swap was created then there's a very high probability that your data is gone. If not, then follow the guidelines in the data recovery article above. Good luck, Chris On 7 February 2011 14:59, Sameem M wrote: > Hi Team, > > I am new to Ubuntu and I am very excited to learn more about it. I just > finished installing it along side my Win7 OS but I am also frustrated > with small issues. > > Unfortunately, I had two issues that I think could have been easily > prevented. > > * User name must be in lower case only (a simple reminder above > the field would been great help) as I was not able to go forward > with installation and had no idea why until I did some online > digging. > * The swap area selection. There was no any warning that any files > on that partition will be erased!) I lost my documents after I > used it as a swap area (I thought it will be used as memory > dump area or something) had no idea it will erase everything.... > If there is away for me to get my files back your help would be > very very appreciated. I lost over 1000 pictures and > documents :( > > Thank you for reading. > > Hope these suggestions would be of some help. > > Regards, > Sameem > > > -- > Ubuntu-bugsquad mailing list > Ubuntu-bugsquad at lists.ubuntu.com > https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad > -------------- next part -------------- An HTML attachment was scrubbed... URL: From hggdh2 at ubuntu.com Mon Feb 7 17:22:19 2011 From: hggdh2 at ubuntu.com (C de-Avillez) Date: Mon, 07 Feb 2011 11:22:19 -0600 Subject: New User - Two Issues that be prevented In-Reply-To: <1297090795.19102.11.camel@sam-XPS-M1330> References: <1297090795.19102.11.camel@sam-XPS-M1330> Message-ID: <4D502A4B.6060703@ubuntu.com> On 02/07/2011 08:59 AM, Sameem M wrote: > Hi Team, > > I am new to Ubuntu and I am very excited to learn more about it. I just > finished installing it along side my Win7 OS but I am also frustrated > with small issues. > > Unfortunately, I had two issues that I think could have been easily > prevented. As said in another email, this is not the ideal ML to post feedback. Anyway... > * User name must be in lower case only (a simple reminder above > the field would been great help) as I was not able to go forward > with installation and had no idea why until I did some online > digging. This is actually something brought in by Microsoft usage: on Windows: * the user name is *not* case sensitive -- typing 'User', or 'user', or 'USER', or 'useR' is the same. * the password *is* case-sensitive. On Linux (or any other brand of UNIX -- HP/UX, Solaris, AIX, etc): * *BOTH* user name and password are case sensitive. But I agree that a warning (hover-on-field, or something like it) should be posted. Please consider opening a bug on this, and marking it usability. > * The swap area selection. There was no any warning that any files > on that partition will be erased!) I lost my documents after I > used it as a swap area (I thought it will be used as memory > dump area or something) had no idea it will erase everything.... > If there is away for me to get my files back your help would be > very very appreciated. I lost over 1000 pictures and > documents :( Now, on this one I am not sure what do to... I will leave it for others. If you decide to open a bug on this one, please open *ANOTHER* one (separate from the issue above): we need one bug per issue, one issue per bug. Thanks, ..C.. -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 900 bytes Desc: OpenPGP digital signature URL: From brian at ubuntu.com Mon Feb 7 18:02:29 2011 From: brian at ubuntu.com (Brian Murray) Date: Mon, 7 Feb 2011 10:02:29 -0800 Subject: compare bugs between oo and lo In-Reply-To: References: Message-ID: <20110207180229.GI15328@murraytwins.com> On Sat, Feb 05, 2011 at 04:06:21PM +1030, IKT wrote: > Heya, > > I'm looking at running a small bug jam, maybe 2-5 people, maybe more, I'm > not entirely sure yet, but it may be possible to have it the same day as the > LibreOffice hug day, > my question is what is the best way to go about comparing bugs from oo to > libre office? > > My idea is to just run oo or libre office in a 10.10 (or 11.04 assuming it > is a bit more stable) vbox and attempt to duplicate the issues. If I were doing this I would look for OpenOffice.org bug reports in Launchpad and check to see if they also apply to LibreOffice and if they do then I'd open a LibreOffice bug task for the bug report. I'd also improve the bug report as much as possible by improving the title or putting the steps to recreate the bug report into the bug description. -- Brian Murray Ubuntu Bug Master -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 198 bytes Desc: Digital signature URL: From rburkhardt at gmail.com Tue Feb 8 14:22:30 2011 From: rburkhardt at gmail.com (Roderick Burkhardt) Date: Tue, 8 Feb 2011 06:22:30 -0800 Subject: Unable to mount location when on wireless Message-ID: Hello fine people, I am recent convert to 70% linux(still have an windows server and a deading Mac) in my home, and it is the greatest thing I have ever done. But I have one issue on two of the machine in the house, both of which are used wirelessly, and this seem to cause them to be unable to mount the windows network under networks location. I have spend 5 days now going through forums and on-line help pages trying to find an answer and nothing has helped. I setup wins on my linux server, made sure everything was in the same workgroup. I have restored the smb.conf files and many times after make many modes to it, but it only seems to have this issue when we have the two computers on wireless. On the wired network I had no problem getting this to come up correctly, I can open up the windows network over a wired connection and see every computer that is on in the house. Any suggestion on what I could do is always appreciated and I thank you for your time. Appreciative, Roderick -------------- next part -------------- An HTML attachment was scrubbed... URL: From mathieu.tl at gmail.com Tue Feb 8 14:43:08 2011 From: mathieu.tl at gmail.com (Mathieu Trudel-Lapierre) Date: Tue, 8 Feb 2011 09:43:08 -0500 Subject: Unable to mount location when on wireless In-Reply-To: References: Message-ID: On Tue, Feb 8, 2011 at 9:22 AM, Roderick Burkhardt wrote: [...] > I have restored the smb.conf files and many times after make many modes to > it, but it only seems to have this issue when we have the two computers on > wireless. On the wired network I had no problem getting this to come up > correctly, I can open up the windows network over a wired connection and see > every computer that is on in the house. I can't think of a reason why wireless would behave any differently than wired for samba, unless you have additional settings in place to shield wifi clients from each other, or if they end up on different subnets, or something like that. Bottom line is, the only way I can think of is that this is due to configuration on your wireless network, so you may want to check your router. You should also be able to tell this in different ways, such as if the IP is very different (subnet differs; like in 192.168.1.100 vs. 192.168.2.101), if the netmask (starts with 255 normally) is something "bigger" than 255.255.255.0 (e.g. 255.255.255.254 could be problematic). Anyone has better ideas? Mathieu Trudel-Lapierre Freenode: cyphermox, Jabber: mathieu.tl at gmail.com 4096R/EE018C93 1967 8F7D 03A1 8F38 732E FF82 C126 33E1 EE01 8C93 From rburkhardt at gmail.com Tue Feb 8 14:48:39 2011 From: rburkhardt at gmail.com (Roderick Burkhardt) Date: Tue, 8 Feb 2011 06:48:39 -0800 Subject: Unable to mount location when on wireless In-Reply-To: References: Message-ID: The subnets are all the same, I have want through the router configuration several times looking for anything that could be different from when it is wired up. I have compared all the configurations to my wired desktop. ips are good the subnets are the same. Roderick On Tue, Feb 8, 2011 at 6:43 AM, Mathieu Trudel-Lapierre wrote: > On Tue, Feb 8, 2011 at 9:22 AM, Roderick Burkhardt > wrote: > [...] > > I have restored the smb.conf files and many times after make many modes > to > > it, but it only seems to have this issue when we have the two computers > on > > wireless. On the wired network I had no problem getting this to come up > > correctly, I can open up the windows network over a wired connection and > see > > every computer that is on in the house. > > I can't think of a reason why wireless would behave any differently > than wired for samba, unless you have additional settings in place to > shield wifi clients from each other, or if they end up on different > subnets, or something like that. Bottom line is, the only way I can > think of is that this is due to configuration on your wireless > network, so you may want to check your router. > > You should also be able to tell this in different ways, such as if the > IP is very different (subnet differs; like in 192.168.1.100 vs. > 192.168.2.101), if the netmask (starts with 255 normally) is something > "bigger" than 255.255.255.0 (e.g. 255.255.255.254 could be > problematic). > > Anyone has better ideas? > > Mathieu Trudel-Lapierre > Freenode: cyphermox, Jabber: mathieu.tl at gmail.com > 4096R/EE018C93 1967 8F7D 03A1 8F38 732E FF82 C126 33E1 EE01 8C93 > -------------- next part -------------- An HTML attachment was scrubbed... URL: From rburkhardt at gmail.com Tue Feb 8 15:32:33 2011 From: rburkhardt at gmail.com (Roderick Burkhardt) Date: Tue, 8 Feb 2011 07:32:33 -0800 Subject: Unable to mount location when on wireless In-Reply-To: References: Message-ID: Note: Forgot to make note that the only machine it does see in network is my Mac and it can browse through the share files and folder in it. Thanks On Tue, Feb 8, 2011 at 6:43 AM, Mathieu Trudel-Lapierre wrote: > On Tue, Feb 8, 2011 at 9:22 AM, Roderick Burkhardt > wrote: > [...] > > I have restored the smb.conf files and many times after make many modes > to > > it, but it only seems to have this issue when we have the two computers > on > > wireless. On the wired network I had no problem getting this to come up > > correctly, I can open up the windows network over a wired connection and > see > > every computer that is on in the house. > > I can't think of a reason why wireless would behave any differently > than wired for samba, unless you have additional settings in place to > shield wifi clients from each other, or if they end up on different > subnets, or something like that. Bottom line is, the only way I can > think of is that this is due to configuration on your wireless > network, so you may want to check your router. > > You should also be able to tell this in different ways, such as if the > IP is very different (subnet differs; like in 192.168.1.100 vs. > 192.168.2.101), if the netmask (starts with 255 normally) is something > "bigger" than 255.255.255.0 (e.g. 255.255.255.254 could be > problematic). > > Anyone has better ideas? > > Mathieu Trudel-Lapierre > Freenode: cyphermox, Jabber: mathieu.tl at gmail.com > 4096R/EE018C93 1967 8F7D 03A1 8F38 732E FF82 C126 33E1 EE01 8C93 > -------------- next part -------------- An HTML attachment was scrubbed... URL: From noreply at ubuntu.com Tue Feb 8 21:49:34 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Tue, 08 Feb 2011 21:49:34 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22X/Debugging/WirelessWithoutX=22_?= =?utf-8?q?by_raof?= Message-ID: <20110208214934.12108.42281@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by raof: http://wiki.ubuntu.com/X/Debugging/WirelessWithoutX?action=diff&rev1=7&rev2=8 The comment on the change is: Reorder to make the most likely to be useful information on top. ------------------------------------------------------------------------------ This page describes how to set up your system so that a wireless connection is available without needing to log in to the desktop. == NetworkManager == + + === GNOME === + 1. ''Right'' click on the network applet in your panel, and select ''Edit Connections…'' + + {{https://wiki.ubuntu.com/X/Debugging/WirelessWithoutX?action=AttachFile&do=get&target=nm-applet-menu}} + 2. Go to the ''Wireless'' tab, select the wireless connection you want to make available, and press ''Edit''. + + {{https://wiki.ubuntu.com/X/Debugging/WirelessWithoutX?action=AttachFile&do=get&target=network-connections}} + 3. Check the ''Available to all users'' box, and press ''Apply…''. Network Manager will ask for your password. Your network connection can now be used without logging in graphically. + + {{https://wiki.ubuntu.com/X/Debugging/WirelessWithoutX?action=AttachFile&do=get&target=available-to-all-users}} === Command-line === @@ -31, +42 @@ }}} There is help available by way of the {{{nmcli help}}} command. - - === GNOME === - 1. ''Right'' click on the network applet in your panel, and select ''Edit Connections…'' - - {{https://wiki.ubuntu.com/X/Debugging/WirelessWithoutX?action=AttachFile&do=get&target=nm-applet-menu}} - 2. Go to the ''Wireless'' tab, select the wireless connection you want to make available, and press ''Edit''. - - {{https://wiki.ubuntu.com/X/Debugging/WirelessWithoutX?action=AttachFile&do=get&target=network-connections}} - 3. Check the ''Available to all users'' box, and press ''Apply…''. Network Manager will ask for your password. Your network connection can now be used without logging in graphically. - - {{https://wiki.ubuntu.com/X/Debugging/WirelessWithoutX?action=AttachFile&do=get&target=available-to-all-users}} - == ConnMan == For Maverick, the Ubuntu Netbook Edition images plan to use network-indicator and ConnMan. Currently there is no GUI support for setting up system-wide network connections. From noreply at ubuntu.com Wed Feb 9 11:51:23 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Wed, 09 Feb 2011 11:51:23 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22UnityFilingBugs=22_by_dbarth?= Message-ID: <20110209115123.32383.79947@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by dbarth: http://wiki.ubuntu.com/UnityFilingBugs?action=diff&rev1=12&rev2=13 ------------------------------------------------------------------------------ - If you find an issue with Unity, here are some guidelines for filing bugs and providing details to the development team + <> + ||<>|| - == Different bugs == + = Introduction = - First, we're mostly interested in crashers, features that are not working as expected or integration issues. + This page provides guidelines for filing bugs related to Unity, how to provide the debugging information required to analyze the issue, and how to triage Unity bugs. - If you have an issue with the design or the usability of Unity, it's better to contact the design team first before filing a bug against Unity. Or better, tag your bug report as opinion or whishlist, so we'll know who should deal with it. + = Filing bugs = - == Where to file bugs? == + == Technical issues == - You should file bugs against [[http://bugs.launchpad.net/unity|Unity]] in Launchpad. + Please use "Report a problem" under Help entry (Help->Report a Bug). You should file bugs against [[http://bugs.launchpad.net/unity|Unity]] in Launchpad. + + When a crasher occurs on your system you should automatically see a dialog inviting you to report the issue. If will collect useful information from your system, automatically as well. But here is what you can also add to your bug report to help us confirm the issue more easily: + * ... + * ... + * ... + + If the dialog doesn't appear for some reason, see the "advanced" procedure below. Even if the issue is actually in [[http://bugs.launchpad.net/compiz|Compiz]], it's still worth filing the bug against Unity, and we'll triage things to point to compiz as well. We're working very closely with the Compiz project. - == How to file bugs with apport (easy way)? == - When a crasher occurs on your system you should get an apport dialog inviting you to report the issue. + == Design and usability issues == + Because Unity is a user interface, certain problems may be related to usability or design aspects, and not technical aspects. + + In this case, contact the [[http://design.canonical.com/|Design Team]] first before filing a bug against Unity. You can reach us on the ayatana list or on #ayatana on freenode. If the issue is acknowledged, or if you really want to file a bug, then tag it as 'opinion' or 'whishlist', and link the issue to the 'ayatana-design' project. This will follow a different workflow. + + = Advanced debugging procedure = + + == Stale crashers == + - If the dialog doesn't appear for some reason, you can check that a crasher trace has been collected by looking into the {{{/var/crash}}} directory. You should see a filename containing 'compiz'. + If apport did not automatically report the issue, you can check that a crasher trace has been collected by looking into the {{{/var/crash}}} directory. You should see a filename containing 'compiz'. {{{ls -altr /var/crash}}} to list them in chronological order. - To manually trigger a bug report: + To manually create a bug report: * stay in your current X session * add a window manager from a TTY if needed, ie CTRL-ALT-F1, login, {{{DISPLAY=:0 metacity --replace}}} * then, from your X session, do: {{{apport-bug -c /var/crash/}}} and follow the procedure in the web page that should open shortly after you invoke this command. Note that focus issues may prevent the page to appear on the top, but look for a new browser window opened in your workspace. - == How to file bugs without apport (hard way)? == + == Getting a stack trace == If for some reason apport was not enabled on your system, or if you have a reproducible issue we ask you to investigate, here is how you can generate a stack trace and inspect internal variables. + Ensure that you have the [[https://wiki.ubuntu.com/DebuggingProgramCrash#Hardy 8.04 and Newer|debugging symbols]] for the compiz, nux and unity packages. - == Getting a backtrace == - - Ensure that you have the [[https://wiki.ubuntu.com/DebuggingProgramCrash#Hardy 8.04 and Newer|debugging symbols]] for the compiz, nux and unity packages. If you want compiz to spit out a backtrace when it crashes, you can grab the crashhandler plugin from [[http://git.compiz.org/compiz/plugins/crashhandler|git]] and enable that in ccsm. Otherwise, from tty1 (Ctrl + Alt + F1) {{{ + $ unity --advanced-debug - $ export COMPIZ_CONFIG_PROFILE=ubuntu - $ DISPLAY=:0 gdb compiz GNU gdb (GDB) 7.2-ubuntu Copyright (C) 2010 Free Software Foundation, Inc. License GPLv3+: GNU GPL version 3 or later @@ -48, +60 @@ and "show warranty" for details. This GDB was configured as "i686-linux-gnu". For bug reporting instructions, please see: - ... + - Reading symbols from /usr/bin/mutter...(no debugging symbols found)...done. - (gdb) set args --replace + + ... + - (gdb) set logging file 'compiz.log' + (gdb) set logging file 'unity.log' (gdb) run - [ and when compiz crashes, do...] + [ and when compiz/unity crash, do...] (gdb) bt full @@ -65, +78 @@ You can also get a valgrind trace by running {{{valgrind compiz --replace &}}} in a terminal. This is a little bit slower to get because it runs compiz under emulation, but it does produce some output which isn't possible to get from gdb. - == Old instructions for the Mutter version on Maverick only (backtrace, the hard way) == + In extreme circumstances, we may ask you to use the crashhandler plugin from [[http://git.compiz.org/compiz/plugins/crashhandler|git]] and enable that in ccsm. - {{{ - $ DISPLAY=:0 gdb mutter - }}} instead of compiz + = Triaging instructions = + + TBD + + = Bug Tags = + + These tags allow isolation of bugs into smaller groups, providing an easier and faster way to work on specific issues. + + || '''Tag''' || '''Use case''' || + || [[https://launchpad.net/ubuntu/+source/compiz/+bugs?field.tag=unity|`unity`]] || Compiz bugs which are affecting Unity || + || ... || ... || + + + = Testing a fix = + + Sometimes a developer might ask you to test a quick patch he came up with: check the [[https://launchpad.net/~unity/+archive/daily|Daily builds PPA]] to see if an updated version of Unity fixes the bugs you see. Be careful though, as those are daily builds that may break other things, and are to be considered unstable. + + = Known bugs = + + Known bugs, or missing features, are tracked in Launchpad and assigned to milestones to indicate when it is planned to be fixed and/or released. + + * Unity milestones: https://bugs.launchpad.net/unity/+milestones + * https://launchpad.net/unity/+milestone/3.4 - ubuntu milestones + * https://launchpad.net/unity/+milestone/3.4.4 - weekly milestones + * https://launchpad.net/unity/+milestone/3.4.4 + * https://launchpad.net/unity/+milestone/3.6 + * https://launchpad.net/unity/+milestone/3.8 + + ------ + '''Also see:''' + * DebuggingProcedures + + ---- + CategoryBugSquad CategoryDesktopTeam CategoryDebugging + From brian at ubuntu.com Wed Feb 9 21:24:03 2011 From: brian at ubuntu.com (Brian Murray) Date: Wed, 9 Feb 2011 13:24:03 -0800 Subject: Newish Bug Tag Message-ID: <20110209212403.GV15328@murraytwins.com> I wanted to let you know about a relatively new bug tag that is being adding to bug reports from Natty by apport. The tag 'running-unity' is added when someone is / was logged into a unity session. This tag should be helpful to identify bug reports that are related to unity, however there are some cases (like a crash in couchdb) where the tag doesn't make sense. In such cases please remove the tag and of course if you have an interest in unity you might want to review bugs with this tag. -- Brian Murray Ubuntu Bug Master -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 198 bytes Desc: Digital signature URL: From noreply at ubuntu.com Wed Feb 9 17:08:43 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Wed, 09 Feb 2011 17:08:43 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22DebuggingScreenLocking/HowScreen?= =?utf-8?q?LockingWorks=22_by_mdeslaur?= Message-ID: <20110209170843.2991.85171@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by mdeslaur: http://wiki.ubuntu.com/DebuggingScreenLocking/HowScreenLockingWorks?action=diff&rev1=10&rev2=11 ------------------------------------------------------------------------------ When GNOME Power Manager wants to put the computer into a suspend state, it performs the following steps: - * Locks the GNOME Keyring + * Locks the GNOME Keyring (by default, only for hibernate. See /apps/gnome-power-manager/lock in gconf) * Using DBus, sends a "lock screen" signal to gnome-screensaver * Waits to get confirmation from gnome-screensaver that the screen is locked (with a 5 second timeout) * Tells DeviceKit-Power to suspend the hardware (prior to Karmic, HAL was used) From noreply at ubuntu.com Wed Feb 9 19:26:26 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Wed, 09 Feb 2011 19:26:26 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22Bugs/HowToFilter=22_by_brian-mur?= =?utf-8?q?ray?= Message-ID: <20110209192626.8506.42455@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by brian-murray: http://wiki.ubuntu.com/Bugs/HowToFilter?action=diff&rev1=12&rev2=13 The comment on the change is: Adding in more headers that appear in bug mail ------------------------------------------------------------------------------ So depending on how much bug email you get through team subscriptions, you should filter your email to two (subscribers @team/subscriber (package-product-etc)) or three or more (separate some or all teams) mail boxes. - In addtion to the `X-Launchpad-Message-Rationale:` header Launchpad provides some other useful headers, including `X-Launchpad-Bug:`, `X-Launchpad-Bug-Tags`, `X-Launchpad-Bug-Private` and `X-Launchpad-Bug-Security-Vulnerability`. (The `X-Launchpad-Bug:` header actually represents a [[http://bazaar.launchpad.net/~launchpad-pqm/launchpad/devel/annotate/head%3A/lib/lp/bugs/doc/bugtask.txt|bug task]] and may appear multiple times in a single email. Each one contains information about various properties of that bug task, including: distribution, product, distroseries, sourcepackage, component, milestone, status, importance and assignee.) All of these headers provide additional ways to filter e-mail -- they are especially useful if you are subscribed to a lot of bug mail. + In addtion to the `X-Launchpad-Message-Rationale:` header Launchpad provides some other useful headers, including `X-Launchpad-Bug:`, `X-Launchpad-Bug-Tags`, `X-Launchpad-Bug-Reporter`, `X-Launchpad-Bug-Modifier`, `X-Launchpad-Bug-Commenters`, `X-Launchpad-Bug-Private` and `X-Launchpad-Bug-Security-Vulnerability`. (The `X-Launchpad-Bug:` header actually represents a [[http://bazaar.launchpad.net/~launchpad-pqm/launchpad/devel/annotate/head%3A/lib/lp/bugs/doc/bugtask.txt|bug task]] and may appear multiple times in a single email. Each one contains information about various properties of that bug task, including: distribution, product, distroseries, sourcepackage, component, milestone, status, importance and assignee.) All of these headers provide additional ways to filter e-mail -- they are especially useful if you are subscribed to a lot of bug mail. See the [[https://help.launchpad.net/Bugs/Subscriptions#headers|Launchpad bug email headers page]] for more detailed information about these headers. From noreply at ubuntu.com Wed Feb 9 21:53:12 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Wed, 09 Feb 2011 21:53:12 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22UnityFilingBugs=22_by_brian-murr?= =?utf-8?q?ay?= Message-ID: <20110209215312.7236.89565@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by brian-murray: http://wiki.ubuntu.com/UnityFilingBugs?action=diff&rev1=15&rev2=16 The comment on the change is: Remove link to unity project bug filing as apport hook helps alot ------------------------------------------------------------------------------ == Technical issues == - Use the standard ubuntu bug reporting tool. From the command line: + Use the standard ubuntu bug reporting tool as it gathers detailed information regarding your systems configuration. From the command line: - {{{ubuntu-bug}}} + {{{ubuntu-bug unity}}} - You should file bugs against [[http://bugs.launchpad.net/unity|Unity]] in Launchpad. - When a crasher occurs on your system you should automatically see a dialog inviting you to report the issue. If will collect useful information from your system, automatically as well. But here is what you can also add to your bug report to help us confirm the issue more easily: + When a crasher occurs on your system you should automatically see a dialog inviting you to report the issue. It will collect useful information from your system, automatically as well. But here is what you can also add to your bug report to help us confirm the issue more easily: - * Provide the result of the command glxinfo. It contains important graphics information that can help us identify your issue. + * Provide the result of the command glxinfo. It contains important graphics information that can help us identify your issue. (glxinfo is provided by the package mesa-utils and is automatically run in Natty) * Provide the complete description of your GPU and how much video RAM it has. For instance, the market name of your graphics card may be Radeon HD 4650 or NVidia Geforce GTX 280. For embedded Intel GPU, you don't need to provide that information. * Your monitor resolution and screen setup (single, dual monitor, triple monitor) @@ -31, +30 @@ Because Unity is a user interface, certain problems may be related to usability or design aspects, and not technical aspects. - In this case, contact the [[http://design.canonical.com/|Design Team]] first before filing a bug against Unity. You can reach us on the ayatana list or on #ayatana on freenode. If the issue is acknowledged, or if you really want to file a bug, then tag it as 'opinion' or 'whishlist', and link the issue to the 'ayatana-design' project. This will follow a different workflow. + In this case, contact the [[http://design.canonical.com/|Design Team]] first before filing a bug against Unity. You can reach them on the ayatana list or on #ayatana on freenode. If the issue is acknowledged, or if you really want to file a bug, then tag it as 'opinion' or 'wishlist', and link the issue to the 'ayatana-design' project. This will follow a different workflow. = Advanced debugging procedure = @@ -41, +40 @@ {{{ls -altr /var/crash}}} to list them in chronological order. - To manually create a bug report: + To manually file a bug report using a crash file: * stay in your current X session * add a window manager from a TTY if needed, ie CTRL-ALT-F1, login, {{{DISPLAY=:0 metacity --replace}}} * then, from your X session, do: {{{apport-bug -c /var/crash/}}} and follow the procedure in the web page that should open shortly after you invoke this command. Note that focus issues may prevent the page to appear on the top, but look for a new browser window opened in your workspace. @@ -95, +94 @@ || '''Tag''' || '''Use case''' || || [[https://launchpad.net/ubuntu/+source/compiz/+bugs?field.tag=unity|`unity`]] || Compiz bugs which are affecting Unity || + || [[https://launchpad.net/ubuntu/+bugs?field.tag=running-unity|`running-unity`]] || Bugs reported by people who are running Unity || || ... || ... || = Testing a fix = - Sometimes a developer might ask you to test a quick patch he came up with: check the [[https://launchpad.net/~unity/+archive/daily|Daily builds PPA]] to see if an updated version of Unity fixes the bugs you see. Be careful though, as those are daily builds that may break other things, and are to be considered unstable. + Sometimes a developer might ask you to test a quick patch he came up with: check the [[https://launchpad.net/~unity/+archive/daily|Daily builds PPA]] to see if an updated version of Unity fixes the bugs you are experiencing. Be careful though, as those are daily builds that may break other things, and are to be considered unstable. = Known bugs = From noreply at ubuntu.com Thu Feb 10 11:17:51 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Thu, 10 Feb 2011 11:17:51 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22UnityFilingBugs=22_by_dbarth?= Message-ID: <20110210111751.26528.44505@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by dbarth: http://wiki.ubuntu.com/UnityFilingBugs?action=diff&rev1=16&rev2=17 ------------------------------------------------------------------------------ If the dialog doesn't appear for some reason, see the "advanced" procedure below. - Even if the issue is actually in [[http://bugs.launchpad.net/compiz|Compiz]], it's still worth filing the bug against Unity, and we'll triage things to point to compiz as well. We're working very closely with the Compiz project. + Even if the issue is actually in [[http://bugs.launchpad.net/compiz|Compiz]], it's still worth filing the bug against Unity, and we'll triage things to point to compiz as well. We're working very closely with the Compiz project. Now, if you know the bug is with Compiz, you can read the [[DebuggingCompiz]] page to help us get more info to solve the problem. == Design and usability issues == From phillw at ubuntu.com Thu Feb 10 02:23:11 2011 From: phillw at ubuntu.com (Phill Whiteside) Date: Thu, 10 Feb 2011 02:23:11 -0000 Subject: Bugs Message-ID: <20110210022311.11575.2079.launchpad@soybean.canonical.com> i know full well that I'm not the most active person on the team, but I do dive in when asked! This has me somewhat puzzled however.... 02:10:37) phillw: indeed I am - I'm not sure who kidnapped me for it. (02:11:03) AndrewMC: okay i have something for you to mark wishlist :) https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/715950 (02:13:03) AndrewMC: oh and another https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/715836 (02:13:47) phillw: I've flagged is as 'opinion' we do not have 'wishlist' (02:14:12) AndrewMC: oh, well then i guess you aren't a bug squad member then (02:14:19) AndrewMC: as there is wishlist (02:14:29) AndrewMC: but only bug squad members can apply that (02:15:50) AndrewMC: oh well, thanks anyway :) did I miss some email? I do try to keep upto date with all the teams I am in. Regards, Phill. -- This message was sent from Launchpad by Phill Whiteside (https://launchpad.net/~phillw) using the "Contact this team" link on the Ubuntu BugSquad team page (https://launchpad.net/~bugsquad). For more information see https://help.launchpad.net/YourAccount/ContactingPeople From noreply at ubuntu.com Thu Feb 10 11:15:37 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Thu, 10 Feb 2011 11:15:37 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22DebuggingProcedures=22_by_dbarth?= Message-ID: <20110210111537.29250.11829@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by dbarth: http://wiki.ubuntu.com/DebuggingProcedures?action=diff&rev1=106&rev2=107 ------------------------------------------------------------------------------ == Desktop Applications == + * [[UnityFilingBugs|Unity]] * [[DebuggingAyatana|Ayatana project]] * [[DebuggingBanshee|Banshee]] * [[DebuggingFirefox|Firefox Web Browser]] From om26er at ubuntu.com Thu Feb 10 16:59:10 2011 From: om26er at ubuntu.com (Omer Akram) Date: Thu, 10 Feb 2011 21:59:10 +0500 Subject: Bugs In-Reply-To: <20110210022311.11575.2079.launchpad@soybean.canonical.com> References: <20110210022311.11575.2079.launchpad@soybean.canonical.com> Message-ID: He meant bugcontrol, I believe. On Thu, Feb 10, 2011 at 7:23 AM, Phill Whiteside wrote: > i know full well that I'm not the most active person on the team, but I > do dive in when asked! This has me somewhat puzzled however.... > > 02:10:37) phillw: indeed I am - I'm not sure who kidnapped me for it. > (02:11:03) AndrewMC: okay i have something for you to mark wishlist :) > https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/715950 > (02:13:03) AndrewMC: oh and another > https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/715836 > (02:13:47) phillw: I've flagged is as 'opinion' we do not have > 'wishlist' > (02:14:12) AndrewMC: oh, well then i guess you aren't a bug squad member > then > (02:14:19) AndrewMC: as there is wishlist > (02:14:29) AndrewMC: but only bug squad members can apply that > (02:15:50) AndrewMC: oh well, thanks anyway :) > > did I miss some email? I do try to keep upto date with all the teams I > am in. > > Regards, > > Phill. > -- > This message was sent from Launchpad by > Phill Whiteside (https://launchpad.net/~phillw) > using the "Contact this team" link on the Ubuntu BugSquad team page > (https://launchpad.net/~bugsquad). > For more information see > https://help.launchpad.net/YourAccount/ContactingPeople > > -- > Ubuntu-bugsquad mailing list > Ubuntu-bugsquad at lists.ubuntu.com > https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad > -------------- next part -------------- An HTML attachment was scrubbed... URL: From cjk at teamcharliesangels.com Thu Feb 10 17:12:17 2011 From: cjk at teamcharliesangels.com (Charlie Kravetz) Date: Thu, 10 Feb 2011 10:12:17 -0700 Subject: Bugs In-Reply-To: <20110210022311.11575.2079.launchpad@soybean.canonical.com> References: <20110210022311.11575.2079.launchpad@soybean.canonical.com> Message-ID: <20110210101217.49b2a4e4@teamcharliesangels.com> -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Thu, 10 Feb 2011 02:23:11 -0000 Phill Whiteside wrote: > i know full well that I'm not the most active person on the team, but I > do dive in when asked! This has me somewhat puzzled however.... > > 02:10:37) phillw: indeed I am - I'm not sure who kidnapped me for it. > (02:11:03) AndrewMC: okay i have something for you to mark wishlist :) > https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/715950 > (02:13:03) AndrewMC: oh and another > https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/715836 > (02:13:47) phillw: I've flagged is as 'opinion' we do not have > 'wishlist' > (02:14:12) AndrewMC: oh, well then i guess you aren't a bug squad member > then > (02:14:19) AndrewMC: as there is wishlist > (02:14:29) AndrewMC: but only bug squad members can apply that > (02:15:50) AndrewMC: oh well, thanks anyway :) > > did I miss some email? I do try to keep upto date with all the teams I > am in. > > Regards, > > Phill. We have had wishlist for a long time, to the best of my knowledge. I use https://wiki.ubuntu.com/Bugs/Importance as a reference for setting importance. - -- Charlie Kravetz Linux Registered User Number 425914 [http://counter.li.org/] Never let anyone steal your DREAM. [http://keepingdreams.com] -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (GNU/Linux) iQEcBAEBAgAGBQJNVBxxAAoJEFNEIRz9dxbAIdIH/1p2j6PdPSCZI9UKWGQjl8RH CTMXnYBvs5lhBH06KHIBXf8dxCGAgc/djdpzeygLMjHezNvf8l0ekCRTxRDb+OgY 6pOTkwQvhD+curgA4lmVQ/6Wlp0zFf1qkxcqH/WMbm1qKHnaGGrkYPfkxOa4UAxd saK/98IuMx+ZssE2Jgo/Shl6NM68QnMUkbENK1vdiyYzDm3S1d//kRYZZlWIiHrd jK0XfRs2xZPeKohppOec3fqoejX9wmMh0oJtaeIPCFGh2w/WkaTd+ZRXF5lGzdaj cCHTisT1IvCETA2g0AmvO7Qn0zGv2uyNlrWsgQd5vMF3k8fZCYoZl793H6AVVjU= =yWRn -----END PGP SIGNATURE----- From brian at ubuntu.com Thu Feb 10 18:09:51 2011 From: brian at ubuntu.com (Brian Murray) Date: Thu, 10 Feb 2011 10:09:51 -0800 Subject: Bugs In-Reply-To: <20110210022311.11575.2079.launchpad@soybean.canonical.com> References: <20110210022311.11575.2079.launchpad@soybean.canonical.com> Message-ID: <20110210180951.GL15328@murraytwins.com> On Thu, Feb 10, 2011 at 02:23:11AM -0000, Phill Whiteside wrote: > i know full well that I'm not the most active person on the team, but I > do dive in when asked! This has me somewhat puzzled however.... > > 02:10:37) phillw: indeed I am - I'm not sure who kidnapped me for it. > (02:11:03) AndrewMC: okay i have something for you to mark wishlist :) > https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/715950 > (02:13:03) AndrewMC: oh and another > https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/715836 > (02:13:47) phillw: I've flagged is as 'opinion' we do not have > 'wishlist' > (02:14:12) AndrewMC: oh, well then i guess you aren't a bug squad member > then > (02:14:19) AndrewMC: as there is wishlist > (02:14:29) AndrewMC: but only bug squad members can apply that > (02:15:50) AndrewMC: oh well, thanks anyway :) > > did I miss some email? I do try to keep upto date with all the teams I > am in. Its not immediately clear to me what your question is here but I'll guess. Wishlist has been a bug importance for as long as I can remember so at least since early 2007. Additionally, the setting of importance for Ubuntu bug tasks is restricted to the Ubuntu Bug Control team which is a subset of the Ubuntu Bug Squad. -- Brian Murray Ubuntu Bug Master -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 198 bytes Desc: Digital signature URL: From micahg at ubuntu.com Thu Feb 10 18:52:58 2011 From: micahg at ubuntu.com (Micah Gersten) Date: Thu, 10 Feb 2011 12:52:58 -0600 Subject: Bugs In-Reply-To: <20110210022311.11575.2079.launchpad@soybean.canonical.com> References: <20110210022311.11575.2079.launchpad@soybean.canonical.com> Message-ID: <4D54340A.6020405@ubuntu.com> On 02/09/2011 08:23 PM, Phill Whiteside wrote: > i know full well that I'm not the most active person on the team, but I > do dive in when asked! This has me somewhat puzzled however.... > > 02:10:37) phillw: indeed I am - I'm not sure who kidnapped me for it. > (02:11:03) AndrewMC: okay i have something for you to mark wishlist :) > https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/715950 > (02:13:03) AndrewMC: oh and another > https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/715836 > (02:13:47) phillw: I've flagged is as 'opinion' we do not have > 'wishlist' > (02:14:12) AndrewMC: oh, well then i guess you aren't a bug squad member > then > (02:14:19) AndrewMC: as there is wishlist > (02:14:29) AndrewMC: but only bug squad members can apply that > (02:15:50) AndrewMC: oh well, thanks anyway :) > > did I miss some email? I do try to keep upto date with all the teams I > am in. > > Regards, > > Phill. I think the confusion is between status and importance. Opinion is a status, Wishlist is an importance. Only bug control can set importance and select statuses (Won't Fix, Triaged). Micah From xteejyx at googlemail.com Thu Feb 10 18:56:17 2011 From: xteejyx at googlemail.com (Roy Jamison) Date: Thu, 10 Feb 2011 18:56:17 +0000 Subject: Spammer Message-ID: Hi all, I never seem to get a response from the #launchpad channel but if someone could look into this, I'd be grateful. https://bugs.launchpad.net/ubuntu/+source/gnome-games/+bug/573309 Nigel Hughes (merv) is the offending LP user, there seems to be a few comments recently, either it's a hacked account or just a spammer. Cheers guys From micahg at ubuntu.com Thu Feb 10 19:00:50 2011 From: micahg at ubuntu.com (Micah Gersten) Date: Thu, 10 Feb 2011 13:00:50 -0600 Subject: Spammer In-Reply-To: References: Message-ID: <4D5435E2.5090207@ubuntu.com> On 02/10/2011 12:56 PM, Roy Jamison wrote: > Hi all, > > I never seem to get a response from the #launchpad channel but if > someone could look into this, I'd be grateful. > https://bugs.launchpad.net/ubuntu/+source/gnome-games/+bug/573309 > Nigel Hughes (merv) is the offending LP user, there seems to be a few > comments recently, either it's a hacked account or just a spammer. > > Cheers guys > For requests like this, it's best to file a request on Launchpad answers https://answers.launchpad.net/launchpad Micah From xteejyx at googlemail.com Thu Feb 10 19:01:37 2011 From: xteejyx at googlemail.com (Roy Jamison) Date: Thu, 10 Feb 2011 19:01:37 +0000 Subject: Spammer Message-ID: Oh, also at https://bugs.launchpad.net/ubuntu/+source/gtk-recordmydesktop/+bug/604552 il-mixu (michelbugeja) also spamming Come on guys, I mean WTF!?? Do we not have things in place to stop this? If not, I suggest implementing a captcha or something before LP is overrun by dipsticks opening accounts freely, telling people reporting bugs that they can buy viagra or get a degree in psychology...next will be winnings from the Bank of Nigeria.... :( From hggdh2 at ubuntu.com Thu Feb 10 19:25:53 2011 From: hggdh2 at ubuntu.com (C de-Avillez) Date: Thu, 10 Feb 2011 13:25:53 -0600 Subject: Spammer In-Reply-To: References: Message-ID: <4D543BC1.3020002@ubuntu.com> On 02/10/2011 01:01 PM, Roy Jamison wrote: > Oh, also at https://bugs.launchpad.net/ubuntu/+source/gtk-recordmydesktop/+bug/604552 > il-mixu (michelbugeja) also spamming > > Come on guys, I mean WTF!?? Do we not have things in place to stop > this? If not, I suggest implementing a captcha or something before LP > is overrun by dipsticks opening accounts freely, telling people > reporting bugs that they can buy viagra or get a degree in > psychology...next will be winnings from the Bank of Nigeria.... :( > Well, first of all, please be polite. Being nice trumps over any other modus operandi. If you are angry with something, it is usually a better idea to cool off before emailing. Now, to the case in hand (personal opinions follow): I do not see the advantage in using captchas, or most of the other (re)validation processes -- most of them, captchas in particular, are exploitable. We _do_ have processes in place to deal with spamming. As Micah pointed out, one should open a question against Launchpad on answers.launchpad.org, and the LP admins will take care of the rest. Secondly, the amount of spam we get is small enough -- but of course still infuriating -- so that any action we take to (re)validate will end up punishing the "correct" user. I am against this type of protection -- since I am a "correct" user, now it would take me longer to do something on LP than before. So I am being penalised, *not* the spammer. Finally -- Ray, did you open the questions on a.lp.o, or should I? Cheers, ..C.. -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 900 bytes Desc: OpenPGP digital signature URL: From RedSingularity at gmx.com Thu Feb 10 23:31:43 2011 From: RedSingularity at gmx.com (RedSingularity) Date: Thu, 10 Feb 2011 18:31:43 -0500 Subject: Spammer In-Reply-To: References: Message-ID: <4D54755F.1040000@gmx.com> On 02/10/2011 02:01 PM, Roy Jamison wrote: > Oh, also at https://bugs.launchpad.net/ubuntu/+source/gtk-recordmydesktop/+bug/604552 > il-mixu (michelbugeja) also spamming > > Come on guys, I mean WTF!?? Do we not have things in place to stop > this? If not, I suggest implementing a captcha or something before LP > is overrun by dipsticks opening accounts freely, telling people > reporting bugs that they can buy viagra or get a degree in > psychology...next will be winnings from the Bank of Nigeria.... :( > LOL. Sorry but I had to laugh at the part about the bank of Nigeria! "Winnings" hahahahahaha! Thanks for a good laugh. :-) From noreply at ubuntu.com Fri Feb 11 13:07:41 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Fri, 11 Feb 2011 13:07:41 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22Bugs/Responses=22_by_chrisccouls?= =?utf-8?q?on?= Message-ID: <20110211130741.22319.77933@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by chrisccoulson: http://wiki.ubuntu.com/Bugs/Responses?action=diff&rev1=318&rev2=319 The comment on the change is: Fix asymmetric emphasis markup (https://launchpad.net/bugs/716829) ------------------------------------------------------------------------------ === Debugging Sound Problems === - || Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug.<
><
>Please include the information requested from the "Reporting Sound Bugs" section of https://wiki.ubuntu.com/DebuggingSoundProblems as separate attachments.<
><
>If you are using Karmic or later this information can be gathered for you automatically using the command ''apport-collect -p alsa-base BUGNUMBER''' where BUGNUMBER is the number of the bug you've reported.|| + || Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug.<
><
>Please include the information requested from the "Reporting Sound Bugs" section of https://wiki.ubuntu.com/DebuggingSoundProblems as separate attachments.<
><
>If you are using Karmic or later this information can be gathered for you automatically using the command ''apport-collect -p alsa-base BUGNUMBER'' where BUGNUMBER is the number of the bug you've reported.|| === Debugging ACPI === From noreply at ubuntu.com Thu Feb 10 23:03:39 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Thu, 10 Feb 2011 23:03:39 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22Bugs/Tags=22_by_brian-murray?= Message-ID: <20110210230339.31440.7052@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by brian-murray: http://wiki.ubuntu.com/Bugs/Tags?action=diff&rev1=170&rev2=171 ------------------------------------------------------------------------------ See the [[http://qa.ubuntu.com/reports/regression/regression_tracker.html|regression tracker]] for a list of these bugs and [[QATeam/RegressionTracking]] for more information. || '''Tag''' || '''Use case''' || + || [[https://launchpad.net/ubuntu/+bugs?field.tag=regression-release|`regression-release`]] || A bug in a release that was not present in a previous release. Should be used together with a separate tag for the release the regression was found in. || + || [[https://launchpad.net/ubuntu/+bugs?field.tag=regression-update|`regression-update`]] || A bug in a stable release that was introduced by a package from -updates || + || [[https://launchpad.net/ubuntu/+bugs?field.tag=regression-proposed|`regression-proposed`]] || A bug in a stable release of Ubuntu that was found when testing a package from -proposed || + || [[https://launchpad.net/ubuntu/+bugs?field.tag=regression-retracer|`regression-retracer`]] || An apport crash bug report that was identified by the retracer as having the same characteristics as a fixed crash report || || [[https://launchpad.net/ubuntu/+bugs?field.tag=regression-potential|`regression-potential`]] || DEPRECATED, do not use || - || [[https://launchpad.net/ubuntu/+bugs?field.tag=regression-proposed|`regression-proposed`]] || A bug in a stable release of Ubuntu that was found when testing a package from -proposed || - || [[https://launchpad.net/ubuntu/+bugs?field.tag=regression-release|`regression-release`]] || A bug in a release that was not present in a previous release. Should be used together with a separate tag for the release the regression was found in. || - || [[https://launchpad.net/ubuntu/+bugs?field.tag=regression-retracer|`regression-retracer`]] || An apport crash bug report that was identified by the retracer as having the same characteristics as a fixed crash report || - || [[https://launchpad.net/ubuntu/+bugs?field.tag=regression-update|`regression-update`]] || A bug in a stable release that was introduced by a package from -updates || === SRU Specific === From noreply at ubuntu.com Fri Feb 11 23:40:51 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Fri, 11 Feb 2011 23:40:51 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22UnityFilingBugs=22_by_alexlauni?= Message-ID: <20110211234051.12176.96577@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by alexlauni: http://wiki.ubuntu.com/UnityFilingBugs?action=diff&rev1=19&rev2=20 ------------------------------------------------------------------------------ = Triaging instructions = == Design Bugs == - Some bugs are not technical defects, but behavioral, or visual ones. These often require input from the design team before they can be fixed. When a bug is determined to be a design but, it should have an ''Ayatana design'' task added to it, and its Unity status should be set to ''confirmed''. After a design decision has been reached the Unity status should be set to ''triaged'' as there is then enough information for the bug to be fixed. + Some bugs are not technical defects, but behavioral, or visual ones. These often require input from the design team before they can be fixed. When a bug is determined to be a design but, it should have an ''Ayatana design'' task added to it, and its Unity status should be set to ''confirmed''. After a design decision has been reached the Unity status should be set to ''triaged'' as there is then enough information for the bug to be fixed. See also the ''Blocked waiting for design decision'' canned response. An example (real world) design bug: [[https://bugs.launchpad.net/unity/+bug/649560]] From noreply at ubuntu.com Fri Feb 11 23:27:48 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Fri, 11 Feb 2011 23:27:48 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22UnityFilingBugs=22_by_alexlauni?= Message-ID: <20110211232748.7747.16352@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by alexlauni: http://wiki.ubuntu.com/UnityFilingBugs?action=diff&rev1=17&rev2=18 ------------------------------------------------------------------------------ = Triaging instructions = - TBD + == Canned Responses == + || ''Situation'' || ''Response'' || + || Patch needs author to sign Canonical Contributer agreement || Looks good but before we merge it we need you to sign the Canonical contributer agreement. It's a quick, but necessary step to getting your code into the tree. Luckily you only need to sign it once and it will apply to all other Canonical project contributions you may make in the future. http://www.canonical.com/contributors Make sure to CC David Barth when you send it in. || + || Blocked waiting for design decision || This bug is awaiting design feedback before progress can be made. Confirming that there is a question to be answered. Will be marked triage when design gives a suitable direction forward. || = Bug Tags = From noreply at ubuntu.com Fri Feb 11 23:39:38 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Fri, 11 Feb 2011 23:39:38 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22UnityFilingBugs=22_by_alexlauni?= Message-ID: <20110211233938.12283.69655@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by alexlauni: http://wiki.ubuntu.com/UnityFilingBugs?action=diff&rev1=18&rev2=19 ------------------------------------------------------------------------------ = Triaging instructions = + == Design Bugs == + Some bugs are not technical defects, but behavioral, or visual ones. These often require input from the design team before they can be fixed. When a bug is determined to be a design but, it should have an ''Ayatana design'' task added to it, and its Unity status should be set to ''confirmed''. After a design decision has been reached the Unity status should be set to ''triaged'' as there is then enough information for the bug to be fixed. + + An example (real world) design bug: [[https://bugs.launchpad.net/unity/+bug/649560]] + == Canned Responses == - || ''Situation'' || ''Response'' || + || '''Situation''' || '''Response''' || || Patch needs author to sign Canonical Contributer agreement || Looks good but before we merge it we need you to sign the Canonical contributer agreement. It's a quick, but necessary step to getting your code into the tree. Luckily you only need to sign it once and it will apply to all other Canonical project contributions you may make in the future. http://www.canonical.com/contributors Make sure to CC David Barth when you send it in. || || Blocked waiting for design decision || This bug is awaiting design feedback before progress can be made. Confirming that there is a question to be answered. Will be marked triage when design gives a suitable direction forward. || From noreply at ubuntu.com Fri Feb 11 23:59:55 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Fri, 11 Feb 2011 23:59:55 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22UnityFilingBugs=22_by_alexlauni?= Message-ID: <20110211235955.19166.33491@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by alexlauni: http://wiki.ubuntu.com/UnityFilingBugs?action=diff&rev1=20&rev2=21 ------------------------------------------------------------------------------ An example (real world) design bug: [[https://bugs.launchpad.net/unity/+bug/649560]] == Canned Responses == - || '''Situation''' || '''Response''' || + || '''Situation''' || '''Response''' || '''Note''' || - || Patch needs author to sign Canonical Contributer agreement || Looks good but before we merge it we need you to sign the Canonical contributer agreement. It's a quick, but necessary step to getting your code into the tree. Luckily you only need to sign it once and it will apply to all other Canonical project contributions you may make in the future. http://www.canonical.com/contributors Make sure to CC David Barth when you send it in. || + || Patch needs author to sign Canonical Contributer agreement || Looks good but before we merge it we need you to sign the Canonical contributer agreement. It's a quick, but necessary step to getting your code into the tree. Luckily you only need to sign it once and it will apply to all other Canonical project contributions you may make in the future. http://www.canonical.com/contributors Make sure to CC David Barth when you send it in. || || - || Blocked waiting for design decision || This bug is awaiting design feedback before progress can be made. Confirming that there is a question to be answered. Will be marked triage when design gives a suitable direction forward. || + || Blocked waiting for design decision || This bug is awaiting design feedback before progress can be made. Confirming that there is a question to be answered. Will be marked triage when design gives a suitable direction forward. || || + || Bug reported from clutter based Unity || This bug was reported against and old version of Unity. The new version of Unity is almost an entire rewrite based on very different technologies. Could you please check if this issue is present in the current version, and if it is reopen the bug to a NEW status. || Set the bug to invalid, and let the user reopen it || = Bug Tags = From brian at ubuntu.com Mon Feb 14 20:58:25 2011 From: brian at ubuntu.com (Brian Murray) Date: Mon, 14 Feb 2011 12:58:25 -0800 Subject: Bug Squad Meeting Reminder Message-ID: <20110214205825.GQ15328@murraytwins.com> We missed the scheduled meeting for last week so we will be having it tomorrow, 15 February 2011, at 1700 UTC. The agenda can be found at https://wiki.ubuntu.com/BugSquad/Meeting. Please add any items you wish to discuss and I hope to see you there. -- Brian Murray Ubuntu Bug Master -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 198 bytes Desc: Digital signature URL: From noreply at ubuntu.com Mon Feb 14 18:19:23 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Mon, 14 Feb 2011 18:19:23 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22DebuggingPrintingProblems=22_by_?= =?utf-8?q?till-kamppeter?= Message-ID: <20110214181923.23947.77462@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by till-kamppeter: http://wiki.ubuntu.com/DebuggingPrintingProblems?action=diff&rev1=58&rev2=59 ------------------------------------------------------------------------------ 1. Make sure that the printer is connected to your system and powered on. 2. Open a terminal/console and check if the lp, ppdev, and parport_pc kernel modules are loaded: <
> {{{$ lsmod | grep lp}}} <
> {{{$ lsmod | grep ppdev}}} <
> {{{$ lsmod | grep parport_pc}}} 3. Check if the kernel detected the parallel port during bootup: <
> {{{$ dmesg | grep par }}} + 4. Check if the device files of the parallel port(s) are created and have the correct permissions and ownerships: <
> {{{$ ls -l /dev/lp* /dev/parport* }}} + 5. Check if the printer auto-detection result appears in the kernel's virtual file system: <
{{{$ ls -l /proc/sys/dev/parport/parport*/autoprobe* }}} <
> {{{$ sudo cat /proc/sys/dev/parport/parport*/autoprobe* }}} - 4. Find out if your printer gets detected by CUPS: <
> {{{$ lpinfo -v}}} + 6. Find out if your printer gets detected by CUPS: <
> {{{$ lpinfo -v}}} + 7. Run the parallel port CUPS backend separately, once with standard user privileges and once as root: <
> {{{$ /usr/lib/cups/filter/parallel }}} <
> {{{$ sudo /usr/lib/cups/filter/parallel }}} - 5. Attach the output of the above commands to the bug report. + 8. Attach the output of the above commands to the bug report. Note that problems cannot only caused by CUPS but also by the kernel (package "linux"), HPLIP (package "hplip"), and several third-party printer drivers. From noreply at ubuntu.com Mon Feb 14 18:23:35 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Mon, 14 Feb 2011 18:23:35 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22DebuggingPrintingProblems=22_by_?= =?utf-8?q?till-kamppeter?= Message-ID: <20110214182335.23647.92479@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by till-kamppeter: http://wiki.ubuntu.com/DebuggingPrintingProblems?action=diff&rev1=59&rev2=60 ------------------------------------------------------------------------------ 4. Check if the device files of the parallel port(s) are created and have the correct permissions and ownerships: <
> {{{$ ls -l /dev/lp* /dev/parport* }}} 5. Check if the printer auto-detection result appears in the kernel's virtual file system: <
{{{$ ls -l /proc/sys/dev/parport/parport*/autoprobe* }}} <
> {{{$ sudo cat /proc/sys/dev/parport/parport*/autoprobe* }}} 6. Find out if your printer gets detected by CUPS: <
> {{{$ lpinfo -v}}} - 7. Run the parallel port CUPS backend separately, once with standard user privileges and once as root: <
> {{{$ /usr/lib/cups/filter/parallel }}} <
> {{{$ sudo /usr/lib/cups/filter/parallel }}} + 7. Run the parallel port CUPS backend separately, once with standard user privileges and once as root: <
> {{{$ /usr/lib/cups/backend/parallel }}} <
> {{{$ sudo /usr/lib/cups/backend/parallel }}} 8. Attach the output of the above commands to the bug report. Note that problems cannot only caused by CUPS but also by the kernel (package "linux"), HPLIP (package "hplip"), and several third-party printer drivers. From jcjglt at lagoon.nc Tue Feb 15 04:29:10 2011 From: jcjglt at lagoon.nc (jcjglt at lagoon.nc) Date: Tue, 15 Feb 2011 15:29:10 +1100 Subject: Kernel 2.6.38 and VirtualBox 4.0 Message-ID: <4D5A0116.60109@lagoon.nc> I run a laptop with Ubuntu10.04-1LTS and have been using Windows XP SP3 in a VirtualBox4.0 for months without any problem. A few days ago I upgraded the kernel to the new Linux 2.6.38-1 generic lucid1 and got the following error message at the end of upgrade about VirtualBox namely : "Package problem : Sorry, failure of installation or upgrade of virtualbox-4.0 package. You could help the developpers to solve the problem by providing them with data". I tried to submit the informations and got the answer : "Informations could not be submitted, package is not supported". I started VirtualBox4.0 then Windows XP inside and got the following error boxes : /usr/src/vboxhost-4.0.2 DKMS: add Completed. Kernel preparation unnecessary for this kernel. Skipping... Building module: cleaning build area.... make KERNELRELEASE=2.6.38-1-generic -C /lib/modules/2.6.38-1-generic/build M=/var/lib/dkms/vboxhost/4.0.2/build....(bad exit status: 2) 0 0 Failed to install using DKMS, attempting to install without Makefile:178: *** Error: /usr/src/linux (version 2.6.38-rc2) does not match the current kernel (version 2.6.38-1-generic). Halting. Then, I rebooted my laptop with the former kernel 2.6.36-1 generic lucid1. I started VBox4.0.2 then Windows XP, which failed with the same messages. I ran "sudo /etc/init.d/vboxdrv setup" in a terminal and it worked OK as allways before and I could boot Windows XP. I then rebooted to 2.6.38-1 and could not boot Windows XP in VBox. There seems to be a real problem with this new 2.6.38-1 kernel. Since the first attempt to upgrade to 2.6.38-1 I also upgraded to -2 then -3 from Synaptic and got the same error mesage during installation of linux-headers-generic and the same error messages during any attempt to start Windows XP from within VirtualBox 4.0.2 PUEL. Any idea about this problem ? I'd like to get a solution since kernel 2.6.38-3 is perfectly working on my laptop with Ubuntu 10.04-1LTS Lucid, except VirtualBox and for the first time for months I have with this kernel under development a perfectly working and steady WiFi connexion. ** ** ** ** ** ** ** -------------- next part -------------- An HTML attachment was scrubbed... URL: From felixonmars at gmail.com Tue Feb 15 12:33:26 2011 From: felixonmars at gmail.com (felixonmars) Date: Tue, 15 Feb 2011 20:33:26 +0800 Subject: Kernel 2.6.38 and VirtualBox 4.0 In-Reply-To: <4D5A0116.60109@lagoon.nc> References: <4D5A0116.60109@lagoon.nc> Message-ID: A quick and dirty fix could solve this problem. create a symlink for generated/autoconf.h as for your situation, it should be: sudo ln -s /usr/src/linux-headers-2.6.38-1-generic/include/generated/autoconf.h /usr/src/linux-headers-2.6.38-1-generic/include/linux/ then compile the module again: sudo service vboxdrv setup I found another solution in the virtualbox forum but it asks to change several paths in the source code and I think this one is more easy. (sorry for my poor English) Felix Yan Twitter: @felixonmars Blog: http://felixcat.net On Tue, Feb 15, 2011 at 12:29, jcjglt at lagoon.nc wrote: > I run a laptop with Ubuntu10.04-1LTS and have been using Windows XP SP3 > in a VirtualBox4.0 for months without any problem. > A few days ago I upgraded the kernel to the new Linux 2.6.38-1 generic > lucid1 and got the following error message at the end of upgrade about > VirtualBox > namely : > "Package problem : > Sorry, failure of installation or upgrade of virtualbox-4.0 package. > You could help the developpers to solve the problem by providing them with > data". > I tried to submit the informations and got the answer : > "Informations could not be submitted, package is not supported". > > I started VirtualBox4.0 then Windows XP inside and got the following error > boxes : > exit code 1. >
> and a second error box appeared : > is a permission problem with /dev/vboxdrv. Please reinstall the kernel > module by executing > '/etc/init.d/vboxdrv setup' > as root. Users of Ubuntu, Fedora or Mandriva should install the DKMS > package first. This package keeps track of Linux kernel changes and > recompiles the vboxdrv > I ran "sudo /etc/init.d/vboxdrv setup" as I have often to do - with success > - after a kernel upgrade and today it failed with the following message > error : > < jean-claude at jean-claude-laptop:~$ sudo /etc/init.d/vboxdrv setup > [sudo] password for jean-claude: > * Stopping VirtualBox kernel modules * done. > * Uninstalling old VirtualBox DKMS kernel modules * done. > * Trying to register the VirtualBox kernel modules using DKMS > Error! Bad return status for module build on kernel: 2.6.38-1-generic > (i686) > Consult the make.log in the build directory > /var/lib/dkms/vboxhost/4.0.2/build/ for more information. > > * Failed, trying without DKMS > * Recompiling VirtualBox kernel modules > * Look at /var/log/vbox-install.log to find out what went wrong > jean-claude at jean-claude-laptop:~$ > > Here is the content of /var/lib/dkms/vboxhost/4.0.2/build/ : > Monday 7 February 2011, 18:23:12 (UTC+1100) > make: entering directory « /usr/src/linux-headers-2.6.38-1-generic » > LD /var/lib/dkms/vboxhost/4.0.2/build/built-in.o > LD /var/lib/dkms/vboxhost/4.0.2/build/vboxdrv/built-in.o > CC [M] /var/lib/dkms/vboxhost/4.0.2/build/vboxdrv/linux/SUPDrv-linux.o > In file included from > /var/lib/dkms/vboxhost/4.0.2/build/vboxdrv/include/VBox/types.h:30, > from > /var/lib/dkms/vboxhost/4.0.2/build/vboxdrv/linux/../SUPDrvInternal.h:35, > from /var/lib/dkms/vboxhost/4.0.2/build/vboxdrv/linux/SUPDrv-linux.c:31: > /var/lib/dkms/vboxhost/4.0.2/build/vboxdrv/include/iprt/types.h:105:31: > error: linux/autoconf.h: Aucun fichier ou dossier de ce type > make[2]: *** > [/var/lib/dkms/vboxhost/4.0.2/build/vboxdrv/linux/SUPDrv-linux.o] Erreur 1 > make[1]: *** [/var/lib/dkms/vboxhost/4.0.2/build/vboxdrv] Erreur 2 > make: *** [_module_/var/lib/dkms/vboxhost/4.0.2/build] Erreur 2 > make: leaving directory « /usr/src/linux-headers-2.6.38-1-generic » > > Here is the content of /var/log/vbox-install.log : > removing old DKMS module vboxhost version 4.0.2 > ------------------------------ > Deleting module version: 4.0.2 > completely from the DKMS tree. > ------------------------------ > Done. > Attempting to install using DKMS > Creating symlink /var/lib/dkms/vboxhost/4.0.2/source -> > /usr/src/vboxhost-4.0.2 > DKMS: add Completed. > Kernel preparation unnecessary for this kernel. Skipping... > Building module: > cleaning build area.... > make KERNELRELEASE=2.6.38-1-generic -C /lib/modules/2.6.38-1-generic/build > M=/var/lib/dkms/vboxhost/4.0.2/build....(bad exit status: 2) > 0 > 0 > Failed to install using DKMS, attempting to install without > Makefile:178: *** Error: /usr/src/linux (version 2.6.38-rc2) does not match > the current kernel (version 2.6.38-1-generic). Halting. > > > Then, I rebooted my laptop with the former kernel 2.6.36-1 generic > lucid1. I started VBox4.0.2 then Windows XP, which failed with the same > messages. I ran "sudo /etc/init.d/vboxdrv setup" in a terminal and it worked > OK as allways before and I could boot Windows XP. > I then rebooted to 2.6.38-1 and could not boot Windows XP in VBox. There > seems to be a real problem with this new 2.6.38-1 kernel. > > Since the first attempt to upgrade to 2.6.38-1 I also upgraded to -2 then > -3 from Synaptic and got the same error mesage during installation of > linux-headers-generic and the same error messages during any attempt to > start Windows XP from within VirtualBox 4.0.2 PUEL. > > > Any idea about this problem ? I'd like to get a solution since kernel > 2.6.38-3 is perfectly working on my laptop with Ubuntu 10.04-1LTS Lucid, > except VirtualBox and for the first time for months I have with this kernel > under development a perfectly working and steady WiFi connexion. > > > > > > ** > ** > ** > ** > > > > > > > ** > ** > ** > > > > -- > Ubuntu-bugsquad mailing list > Ubuntu-bugsquad at lists.ubuntu.com > https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From om26er at ubuntu.com Tue Feb 15 12:45:16 2011 From: om26er at ubuntu.com (Omer Akram) Date: Tue, 15 Feb 2011 17:45:16 +0500 Subject: Kernel 2.6.38 and VirtualBox 4.0 In-Reply-To: <4D5A0116.60109@lagoon.nc> References: <4D5A0116.60109@lagoon.nc> Message-ID: Did you also install the headers for the latest kernel too, they are necessary for VBox to work. On Tue, Feb 15, 2011 at 9:29 AM, jcjglt at lagoon.nc wrote: > I run a laptop with Ubuntu10.04-1LTS and have been using Windows XP SP3 > in a VirtualBox4.0 for months without any problem. > A few days ago I upgraded the kernel to the new Linux 2.6.38-1 generic > lucid1 and got the following error message at the end of upgrade about > VirtualBox > namely : > "Package problem : > Sorry, failure of installation or upgrade of virtualbox-4.0 package. > You could help the developpers to solve the problem by providing them with > data". > I tried to submit the informations and got the answer : > "Informations could not be submitted, package is not supported". > > I started VirtualBox4.0 then Windows XP inside and got the following error > boxes : > exit code 1. >
> and a second error box appeared : > is a permission problem with /dev/vboxdrv. Please reinstall the kernel > module by executing > '/etc/init.d/vboxdrv setup' > as root. Users of Ubuntu, Fedora or Mandriva should install the DKMS > package first. This package keeps track of Linux kernel changes and > recompiles the vboxdrv > I ran "sudo /etc/init.d/vboxdrv setup" as I have often to do - with success > - after a kernel upgrade and today it failed with the following message > error : > < jean-claude at jean-claude-laptop:~$ sudo /etc/init.d/vboxdrv setup > [sudo] password for jean-claude: > * Stopping VirtualBox kernel modules * done. > * Uninstalling old VirtualBox DKMS kernel modules * done. > * Trying to register the VirtualBox kernel modules using DKMS > Error! Bad return status for module build on kernel: 2.6.38-1-generic > (i686) > Consult the make.log in the build directory > /var/lib/dkms/vboxhost/4.0.2/build/ for more information. > > * Failed, trying without DKMS > * Recompiling VirtualBox kernel modules > * Look at /var/log/vbox-install.log to find out what went wrong > jean-claude at jean-claude-laptop:~$ > > Here is the content of /var/lib/dkms/vboxhost/4.0.2/build/ : > Monday 7 February 2011, 18:23:12 (UTC+1100) > make: entering directory « /usr/src/linux-headers-2.6.38-1-generic » > LD /var/lib/dkms/vboxhost/4.0.2/build/built-in.o > LD /var/lib/dkms/vboxhost/4.0.2/build/vboxdrv/built-in.o > CC [M] /var/lib/dkms/vboxhost/4.0.2/build/vboxdrv/linux/SUPDrv-linux.o > In file included from > /var/lib/dkms/vboxhost/4.0.2/build/vboxdrv/include/VBox/types.h:30, > from > /var/lib/dkms/vboxhost/4.0.2/build/vboxdrv/linux/../SUPDrvInternal.h:35, > from /var/lib/dkms/vboxhost/4.0.2/build/vboxdrv/linux/SUPDrv-linux.c:31: > /var/lib/dkms/vboxhost/4.0.2/build/vboxdrv/include/iprt/types.h:105:31: > error: linux/autoconf.h: Aucun fichier ou dossier de ce type > make[2]: *** > [/var/lib/dkms/vboxhost/4.0.2/build/vboxdrv/linux/SUPDrv-linux.o] Erreur 1 > make[1]: *** [/var/lib/dkms/vboxhost/4.0.2/build/vboxdrv] Erreur 2 > make: *** [_module_/var/lib/dkms/vboxhost/4.0.2/build] Erreur 2 > make: leaving directory « /usr/src/linux-headers-2.6.38-1-generic » > > Here is the content of /var/log/vbox-install.log : > removing old DKMS module vboxhost version 4.0.2 > ------------------------------ > Deleting module version: 4.0.2 > completely from the DKMS tree. > ------------------------------ > Done. > Attempting to install using DKMS > Creating symlink /var/lib/dkms/vboxhost/4.0.2/source -> > /usr/src/vboxhost-4.0.2 > DKMS: add Completed. > Kernel preparation unnecessary for this kernel. Skipping... > Building module: > cleaning build area.... > make KERNELRELEASE=2.6.38-1-generic -C /lib/modules/2.6.38-1-generic/build > M=/var/lib/dkms/vboxhost/4.0.2/build....(bad exit status: 2) > 0 > 0 > Failed to install using DKMS, attempting to install without > Makefile:178: *** Error: /usr/src/linux (version 2.6.38-rc2) does not match > the current kernel (version 2.6.38-1-generic). Halting. > > > Then, I rebooted my laptop with the former kernel 2.6.36-1 generic > lucid1. I started VBox4.0.2 then Windows XP, which failed with the same > messages. I ran "sudo /etc/init.d/vboxdrv setup" in a terminal and it worked > OK as allways before and I could boot Windows XP. > I then rebooted to 2.6.38-1 and could not boot Windows XP in VBox. There > seems to be a real problem with this new 2.6.38-1 kernel. > > Since the first attempt to upgrade to 2.6.38-1 I also upgraded to -2 then > -3 from Synaptic and got the same error mesage during installation of > linux-headers-generic and the same error messages during any attempt to > start Windows XP from within VirtualBox 4.0.2 PUEL. > > > Any idea about this problem ? I'd like to get a solution since kernel > 2.6.38-3 is perfectly working on my laptop with Ubuntu 10.04-1LTS Lucid, > except VirtualBox and for the first time for months I have with this kernel > under development a perfectly working and steady WiFi connexion. > > > > > > ** > ** > ** > ** > > > > > > > ** > ** > ** > > > > -- > Ubuntu-bugsquad mailing list > Ubuntu-bugsquad at lists.ubuntu.com > https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From bcurtiswx at ubuntu.com Tue Feb 15 20:41:51 2011 From: bcurtiswx at ubuntu.com (Brian Curtis) Date: Tue, 15 Feb 2011 15:41:51 -0500 Subject: Communicating more frequently with your upstream maintainers Message-ID: Hi fellow triagers, I wanted to pass along some words of wisdom to those who typically triage bugs with specific packages (a.k.a. adopted a package). It's extremely important that you take some time every now and then to talk with those individuals who maintain your packages upstream about bug reports. This has a lot of benefits to both upstream and Ubuntu as it opens up communication between both parties and allows for problems and props to be exchanged. For a great example, I do a lot of triaging with Empathy and I am constantly forwarding bugs upstream, and lately have been getting into fixing them. Like most of you, there are certain wiki's and general triaging techniques that I use in order to give upstream to most information. Along with that there are a few individuals who help me out maintaining Empathy and as a group I wanted to make sure we were doing the best job we could to help make their volunteer efforts easier. My main form of communication to them was through their mailing list. This allows them to reply to your inquiry on their own time. This shows a lot of respect to them. There are times when too many people try to communicate in channels when they're busy triaging and fixing bugs themselves. You don't want to be annoying *puts tongue in cheek*. The main reply I received was a very nice and informative one. I was surprised at how thankful they were at the work we had done for them, they mentioned how a majority of their reports on the bugzilla site were from launchpad reports and that their need for us was great. Definitely made me believe we were doing a fairly good job, and kept me encouraged to keep going. I was very happy though, to receive a list of things they hoped we could improve upon. With empathy there are many telepathy components that are involved in making the user experience what it is and they hoped that we could do a better job distinguishing between the two when forwarding upstream. Empathy bugs go to bugzilla.gnome while telepathy bugs go to freedesktop.org. Past that they wanted to make sure that we ensured that all crash reports had backtraces, stack traces and steps to reproduce among other things for certain types of bugs. It's painful to upstream when the person forwarding the bug upstream can't reproduce the problem themselves. WE MUST MAKE SURE THE BUG IS REPRODUCIBLE BEFORE SUBMITTING UPSTREAM. It's my duty, now that I have communicated with upstream, to relay this to the other individuals who help me with the bug reports so we can make sure we're doing the right job. The things I want everyone to take from this are as follows: - It's important to communicate every few weeks with your upstream maintainers. - It's important to know the packages you're forwarding upstream in as much detail as you can if you've adopted the package, as each upstream has different ways they want things done. - It's important to know the others who work on bugs with you, as passing improvements across a team is crucial. The most common reason a triager doesn't do things right is because they just don't know better. I have a suggestion to bug adopters: - Set up a bug team for the package you're working on. - Get their contact information whether it be e-mail, jabber, AIM etc... - Open your time up to team members. Make them feel more than welcome to ask you questions about bug reports. - Be a leader Best, ~Brian -- Research is what I'm doing when I don't know what I'm doing. --Wernher Von Braun "The second law of thermodynamics: If you think things are in a mess now, JUST WAIT!!" ---------------------------------------------------------------- The Statement Below is True The Statement Above is False ---------------------------------------------------------------- From brian at ubuntu.com Tue Feb 15 23:50:58 2011 From: brian at ubuntu.com (Brian Murray) Date: Tue, 15 Feb 2011 15:50:58 -0800 Subject: New Launchpad Feature Message-ID: <20110215235058.GZ15328@murraytwins.com> A new Launchpad feature landed recently that I thought was worth notifying everybody about. It is now possible to turn off bug notifications for changes that you make. The full details can be found at: http://blog.launchpad.net/general/silencing-bug-notifications-for-stuff-you-did You can also access this feature at: https://launchpad.net/people/+me/+edit So be green and do some mail filtering at Launchpad! -- Brian Murray Ubuntu Bug Master -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 198 bytes Desc: Digital signature URL: From brian at ubuntu.com Wed Feb 16 00:07:36 2011 From: brian at ubuntu.com (Brian Murray) Date: Tue, 15 Feb 2011 16:07:36 -0800 Subject: New Addition to Firefox Launchpad Improvements Message-ID: <20110216000736.GA15328@murraytwins.com> I sometimes find myself leaving Firefox tabs open for a while, especially with bug reports, and when I go back to that tab wondering when the bug report was last updated. Luckily for me bug reports have a date_last_updated attribute, however it isn't possible to find this on a bug page. So I've added a new feature to the firefox-lp-improvements extension ppa[1] to display this. When you update the extension (I'm sure you already have it installed) you can find the date last updated information beneath title. Like so: Reported by Mark on 2010-06-08 and last updated on 2011-02-01 I'm always interested to hear about your ideas for this extension. [1] https://launchpad.net/~gm-dev-launchpad/+archive/ppa -- Brian Murray Ubuntu Bug Master -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 198 bytes Desc: Digital signature URL: From phillw at ubuntu.com Wed Feb 16 06:43:55 2011 From: phillw at ubuntu.com (Phill Whiteside) Date: Wed, 16 Feb 2011 06:43:55 +0000 Subject: Communicating more frequently with your upstream maintainers In-Reply-To: References: Message-ID: Hiyas, I'd 100% agree with that, my interactions with Fabian who looks after Chromium has been fantastic, getting to know the upstream people is really good. Regards, Phill. On 15 February 2011 20:41, Brian Curtis wrote: > Hi fellow triagers, > > I wanted to pass along some words of wisdom to those who typically > triage bugs with specific packages (a.k.a. adopted a package). > > It's extremely important that you take some time every now and then to > talk with those individuals who maintain your packages upstream about > bug reports. This has a lot of benefits to both upstream and Ubuntu > as it opens up communication between both parties and allows for > problems and props to be exchanged. > > For a great example, I do a lot of triaging with Empathy and I am > constantly forwarding bugs upstream, and lately have been getting into > fixing them. Like most of you, there are certain wiki's and general > triaging techniques that I use in order to give upstream to most > information. Along with that there are a few individuals who help me > out maintaining Empathy and as a group I wanted to make sure we were > doing the best job we could to help make their volunteer efforts > easier. > > My main form of communication to them was through their mailing list. > This allows them to reply to your inquiry on their own time. This > shows a lot of respect to them. There are times when too many people > try to communicate in channels when they're busy triaging and fixing > bugs themselves. You don't want to be annoying *puts tongue in > cheek*. > > The main reply I received was a very nice and informative one. I was > surprised at how thankful they were at the work we had done for them, > they mentioned how a majority of their reports on the bugzilla site > were from launchpad reports and that their need for us was great. > Definitely made me believe we were doing a fairly good job, and kept > me encouraged to keep going. > > I was very happy though, to receive a list of things they hoped we > could improve upon. With empathy there are many telepathy components > that are involved in making the user experience what it is and they > hoped that we could do a better job distinguishing between the two > when forwarding upstream. Empathy bugs go to bugzilla.gnome while > telepathy bugs go to freedesktop.org. Past that they wanted to make > sure that we ensured that all crash reports had backtraces, stack > traces and steps to reproduce among other things for certain types of > bugs. It's painful to upstream when the person forwarding the bug > upstream can't reproduce the problem themselves. WE MUST MAKE SURE > THE BUG IS REPRODUCIBLE BEFORE SUBMITTING UPSTREAM. > > It's my duty, now that I have communicated with upstream, to relay > this to the other individuals who help me with the bug reports so we > can make sure we're doing the right job. > > The things I want everyone to take from this are as follows: > - It's important to communicate every few weeks with your upstream > maintainers. > - It's important to know the packages you're forwarding upstream in as > much detail as you can if you've adopted the package, as each upstream > has different ways they want things done. > - It's important to know the others who work on bugs with you, as > passing improvements across a team is crucial. The most common reason > a triager doesn't do things right is because they just don't know > better. > > I have a suggestion to bug adopters: > - Set up a bug team for the package you're working on. > - Get their contact information whether it be e-mail, jabber, AIM etc... > - Open your time up to team members. Make them feel more than welcome > to ask you questions about bug reports. > - Be a leader > > Best, > ~Brian > > -- > Research is what I'm doing when I don't know what I'm doing. > --Wernher Von Braun > "The second law of thermodynamics: If you think things are in a mess > now, JUST WAIT!!" > ---------------------------------------------------------------- > The Statement Below is True > The Statement Above is False > ---------------------------------------------------------------- > > -- > Ubuntu-bugsquad mailing list > Ubuntu-bugsquad at lists.ubuntu.com > https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad > -- https://wiki.ubuntu.com/phillw -------------- next part -------------- An HTML attachment was scrubbed... URL: From noreply at ubuntu.com Tue Feb 15 20:33:38 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Tue, 15 Feb 2011 20:33:38 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22DebuggingGwibber=22_by_kamus?= Message-ID: <20110215203338.2983.90300@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by kamus: http://wiki.ubuntu.com/DebuggingGwibber?action=diff&rev1=6&rev2=7 ------------------------------------------------------------------------------ Please could you try to reproduce this issue in latest version of gwibber daily ppa (you can get from https://launchpad.net/~gwibber-daily/+archive/ppa) and check if this problem is still affecting you? Thanks in advance! - == How to Forward == + == How to Forward to upstream tracker == - Todo... + Click on "Also affects project" and look up for "Gwibber" project, then press ok. = Known bugs = @@ -48, +48 @@ '''The Hotest''' || '''Bug''' || '''Subject''' || '''Symptom''' || + || [[https://bugs.launchpad.net/ubuntu/+source/gwibber/+bug/718359|718359]] || Can't start gwibber svg format image || svg images can't be loaded || + || [[https://bugs.launchpad.net/ubuntu/+source/gwibber/+bug/658074|658074]] || Acents in hashtags support || hashtags are broken if you use acents || || [[https://bugs.launchpad.net/ubuntu/+source/gwibber/+bug/614742|614742]] || Facebook problems || Problems related to Facebook authentication and stuffs || || [[https://bugs.launchpad.net/gwibber/+bug/645512|645512]] || Twitter doesn't update || Twitter stop to update because you are following a 'special' user || || [[https://bugs.launchpad.net/gwibber/+bug/500927|500927]] || Retweets are not displayed correctly || Messages are truncated or not fully displayed || From patrickeigensatz at gmail.com Wed Feb 16 15:15:42 2011 From: patrickeigensatz at gmail.com (Patrick Eigensatz) Date: Wed, 16 Feb 2011 16:15:42 +0100 Subject: Firefox speed bug Message-ID: <4D5BEA1E.2080001@gmail.com> Hello, I recently installed Ubuntu on a computer of a friend. He said, that Firefox would't load a website fast. The problem is unknown, can you help us? Every other application on Ubuntu (Lucid Lynx) works fast and is able to download files with 500KB/s. But Firefox needs very long to load a website. I installed Firefox 4.0 Beta and there was the same problem. Now I installed "Midori" a browser like Firefox. It works fast, but it isn't confortable. Thanks for responding. Patrick Eigensatz From brian at ubuntu.com Wed Feb 16 16:55:46 2011 From: brian at ubuntu.com (Brian Murray) Date: Wed, 16 Feb 2011 08:55:46 -0800 Subject: Firefox speed bug In-Reply-To: <4D5BEA1E.2080001@gmail.com> References: <4D5BEA1E.2080001@gmail.com> Message-ID: <20110216165546.GC15328@murraytwins.com> On Wed, Feb 16, 2011 at 04:15:42PM +0100, Patrick Eigensatz wrote: > Hello, > > I recently installed Ubuntu on a computer of a friend. > He said, that Firefox would't load a website fast. > The problem is unknown, can you help us? > > Every other application on Ubuntu (Lucid Lynx) works fast and is able to > download files with 500KB/s. > But Firefox needs very long to load a website. > > I installed Firefox 4.0 Beta and there was the same problem. > Now I installed "Midori" a browser like Firefox. > It works fast, but it isn't confortable. As this seems like a support issue (and not necessarily a bug) you might consider asking a question about this in Ubuntu's answer tracker at http://answers.launchpad.net/ubuntu/ or at http://askubuntu.com. Thanks! -- Brian Murray Ubuntu Bug Master -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 198 bytes Desc: Digital signature URL: From noreply at ubuntu.com Wed Feb 16 22:37:55 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Wed, 16 Feb 2011 22:37:55 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22UnityFilingBugs=22_by_brian-murr?= =?utf-8?q?ay?= Message-ID: <20110216223755.21672.92920@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by brian-murray: http://wiki.ubuntu.com/UnityFilingBugs?action=diff&rev1=23&rev2=24 ------------------------------------------------------------------------------ || '''Tag''' || '''Use case''' || || [[https://launchpad.net/ubuntu/+source/compiz/+bugs?field.tag=unity|`unity`]] || Compiz bugs which are affecting Unity || - || [[https://launchpad.net/ubuntu/+bugs?field.tag=running-unity|`running-unity`]] || Bugs reported by people + || [[https://launchpad.net/ubuntu/+bugs?field.tag=running-unity|`running-unity`]] || Bugs reported by people who are running Unity || - who are running Unity || || [[https://launchpad.net/unity/+bugs?field.tag=bitesize|`bitesize`]] || Smaller bugs that would be ideal for new contributors. || || ... || ... || From noreply at ubuntu.com Wed Feb 16 23:06:06 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Wed, 16 Feb 2011 23:06:06 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22UnityFilingBugs=22_by_alexlauni?= Message-ID: <20110216230606.793.48070@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by alexlauni: http://wiki.ubuntu.com/UnityFilingBugs?action=diff&rev1=24&rev2=25 ------------------------------------------------------------------------------ = Triaging instructions = == Design Bugs == - Some bugs are not technical defects, but behavioral, or visual ones. These often require input from the design team before they can be fixed. When a bug is determined to be a design bug, it should have an ''Ayatana design'' task added to it, and its Unity status should be set to ''confirmed''. After a design decision has been reached the Unity status should be set to ''triaged'' as there is then enough information for the bug to be fixed. See also the ''Blocked waiting for design decision'' canned response. + Some bugs are not technical defects, but behavioral, or visual ones. These often require input from the design team before they can be fixed. When a bug is determined to be a design bug, it should have an ''Ayatana design'' task added to it, and its Unity status should be set to ''opinion''. After a design decision has been reached the Unity status should be set to ''triaged'' as there is then enough information for the bug to be fixed. See also the ''Blocked waiting for design decision'' canned response. An example (real world) design bug: [[https://bugs.launchpad.net/unity/+bug/649560]] == Canned Responses == || '''Situation''' || '''Response''' || '''Note''' || || Patch needs author to sign Canonical Contributer agreement || Looks good but before we merge it we need you to sign the Canonical contributer agreement. It's a quick, but necessary step to getting your code into the tree. Luckily you only need to sign it once and it will apply to all other Canonical project contributions you may make in the future. http://www.canonical.com/contributors Make sure to CC David Barth when you send it in. || || - || Blocked waiting for design decision || This bug is awaiting design feedback before progress can be made. Confirming that there is a question to be answered. Will be marked triage when design gives a suitable direction forward. || || + || Blocked waiting for design decision || This bug is awaiting design feedback before progress can be made. Confirming that there is a question to be answered. Will be marked triage when design gives a suitable direction forward. || Mark status as ''opinion'' until design gives feedback || || Bug reported from clutter based Unity || This bug was reported against and old version of Unity. The new version of Unity is almost an entire rewrite based on very different technologies. Could you please check if this issue is present in the current version, and if it is reopen the bug to a NEW status. || Set the bug to invalid, and let the user reopen it || = Bug Tags = From jcjglt at lagoon.nc Wed Feb 16 21:10:20 2011 From: jcjglt at lagoon.nc (jcjglt at lagoon.nc) Date: Thu, 17 Feb 2011 08:10:20 +1100 Subject: Kernel 2.6.38 and VirtualBox 4.0 Message-ID: <4D5C3D3C.5050900@lagoon.nc> This closed my question : QUOTE A quick and dirty fix could solve this problem. create a symlink for generated/autoconf.h as for your situation, it should be: sudo ln -s /usr/src/linux-headers-2.6.38-1-generic/include/generated/autoconf.h /usr/src/linux-headers-2.6.38-1-generic/include/linux/ then compile the module again: sudo service vboxdrv setup I found another solution in the virtualbox forum but it asks to change several paths in the source code and I think this one is more easy. (sorry for my poor English) Felix Yan UNQUOTE I have now a fully working 2.6.38-3-generic-lucid1 kernel, with a perfectly steady WiFi (the most important for me), a perfectly working VirtualBox and a faster laptop. About VirtualBox, the only drawback is that VirtualBox does not anymore start Windows XP when booted on older kernels (like 2.6.36-1 which was quite nice kernel also) but as I'm fully satisfied with 2.6.38, it does not matter. One last question : shall I have to run this "dirty fix" each time I upgrade the kernel ? Thanks again Felix yan for your efficiency. Jean-Claude -------------- next part -------------- An HTML attachment was scrubbed... URL: From noreply at ubuntu.com Wed Feb 16 22:38:37 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Wed, 16 Feb 2011 22:38:37 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22Unity/Debugging=22_by_alexlauni?= Message-ID: <20110216223837.21504.33235@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by alexlauni: http://wiki.ubuntu.com/Unity/Debugging?action=diff&rev1=1&rev2=2 ------------------------------------------------------------------------------ = Appmenu = + + ---- + CategoryBugSquad CategoryDesktopTeam CategoryDebugging + From noreply at ubuntu.com Thu Feb 17 15:13:30 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Thu, 17 Feb 2011 15:13:30 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22UnityFilingBugs=22_by_alexlauni?= Message-ID: <20110217151330.19595.60946@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by alexlauni: http://wiki.ubuntu.com/UnityFilingBugs?action=diff&rev1=26&rev2=27 ------------------------------------------------------------------------------ = Triaging instructions = + == Standard Operating Procedures == + Failure to follow these simple guidelines may result in severe bodily harm at the hands of lamalex and didrocks. + + === Keeping Upstream and Downstream statuses in sync === + The upstream and downstream DX workflow is a little bit different than other projects. Since there is almost no distro patching of DX projects packaging bugs are an extremely small subset of bugs reported. For this reason, the workflow is as follows. + 1. Make sure the bug has both an upstream and downstream task. + 2. Keep statuses in sync. + * Upstream is the master. Sync downstream statuses to upstream. + * The exception here is for downstream packages that are fix released. Occasionally a fix will be cherry-picked from unreleased DX code, and released in a package to fix a critical issue. In this case do not sync the downstream status to the upstream. + + === Marking affected components === + During triaging it is often the case that a bug reported will actually be a bug in a base component. When this occurs it is imperative to add a task on that component. For example, if a bug in nux is crashing unity, a task should be added against nux, and statuses should be sync'd with nux as the master. + == Design Bugs == Some bugs are not technical defects, but behavioral, or visual ones. These often require input from the design team before they can be fixed. When a bug is determined to be a design bug, it should have an ''Ayatana design'' task added to it, and its Unity status should be set to ''opinion''. After a design decision has been reached the Unity status should be set to ''triaged'' as there is then enough information for the bug to be fixed. See also the ''Blocked waiting for design decision'' canned response. From noreply at ubuntu.com Thu Feb 17 15:23:06 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Thu, 17 Feb 2011 15:23:06 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22UnityFilingBugs=22_by_alexlauni?= Message-ID: <20110217152306.26578.71746@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by alexlauni: http://wiki.ubuntu.com/UnityFilingBugs?action=diff&rev1=27&rev2=28 ------------------------------------------------------------------------------ === Marking affected components === During triaging it is often the case that a bug reported will actually be a bug in a base component. When this occurs it is imperative to add a task on that component. For example, if a bug in nux is crashing unity, a task should be added against nux, and statuses should be sync'd with nux as the master. + Similarly, if a bug is reported against a component project a task should be added against the super project. + For example if a reporter reports a bug in nux, bamf, dee, etc. a task should be filed against unity so that we can keep track of all of the components in one place. + == Design Bugs == Some bugs are not technical defects, but behavioral, or visual ones. These often require input from the design team before they can be fixed. When a bug is determined to be a design bug, it should have an ''Ayatana design'' task added to it, and its Unity status should be set to ''opinion''. After a design decision has been reached the Unity status should be set to ''triaged'' as there is then enough information for the bug to be fixed. See also the ''Blocked waiting for design decision'' canned response. From noreply at ubuntu.com Thu Feb 17 15:55:10 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Thu, 17 Feb 2011 15:55:10 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22DebuggingApparmor=22_by_mdeslaur?= Message-ID: <20110217155510.6489.16941@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by mdeslaur: http://wiki.ubuntu.com/DebuggingApparmor?action=diff&rev1=22&rev2=23 ------------------------------------------------------------------------------ AppArmor is used by Ubuntu to protect the system from misbehaving or compromised applications. When looking at or creating bug reports, it is important to distinguish between bugs in the application and bugs in the apparmor profile for the application. - = How to file = + = How to file a bug = When filing a bug report regarding an apparmor profile, you need three things: From noreply at ubuntu.com Thu Feb 17 16:43:38 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Thu, 17 Feb 2011 16:43:38 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22Unity/FilingBugs=22_by_alexlauni?= Message-ID: <20110217164338.24234.31266@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by alexlauni: http://wiki.ubuntu.com/Unity/FilingBugs?action=diff&rev1=28&rev2=29 The comment on the change is: Namespacing Unity pages ------------------------------------------------------------------------------ + ## page was renamed from UnityFilingBugs <> ||<>|| From felixonmars at gmail.com Thu Feb 17 17:17:48 2011 From: felixonmars at gmail.com (felixonmars) Date: Fri, 18 Feb 2011 01:17:48 +0800 Subject: Kernel 2.6.38 and VirtualBox 4.0 In-Reply-To: <4D5C3D3C.5050900@lagoon.nc> References: <4D5C3D3C.5050900@lagoon.nc> Message-ID: yes, you have to do it again and again until either the kernel or virtualbox fix it. and I think it would be fixed soon :) On Feb 18, 2011 12:54 AM, "jcjglt at lagoon.nc" wrote: > This closed my question : > > QUOTE > A quick and dirty fix could solve this problem. > create a symlink for generated/autoconf.h > > as for your situation, it should be: > > sudo ln -s > /usr/src/linux-headers-2.6.38-1-generic/include/generated/autoconf.h > /usr/src/linux-headers-2.6.38-1-generic/include/linux/ > > then compile the module again: > > sudo service vboxdrv setup > > I found another solution in the virtualbox forum but it asks to change > several paths in the source code and I think this one is more easy. > > (sorry for my poor English) > > Felix Yan > UNQUOTE > > I have now a fully working 2.6.38-3-generic-lucid1 kernel, with a perfectly steady WiFi (the most important for me), a perfectly working VirtualBox and a faster laptop. About VirtualBox, the only drawback is that VirtualBox does not anymore start Windows XP when booted on older kernels (like 2.6.36-1 which was quite nice kernel also) but as I'm fully satisfied with 2.6.38, it does not matter. > One last question : shall I have to run this "dirty fix" each time I upgrade the kernel ? > Thanks again Felix yan for your efficiency. > > Jean-Claude > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From noreply at ubuntu.com Thu Feb 17 20:50:24 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Thu, 17 Feb 2011 20:50:24 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22DebuggingGwibber=22_by_kamus?= Message-ID: <20110217205024.3131.7753@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by kamus: http://wiki.ubuntu.com/DebuggingGwibber?action=diff&rev1=8&rev2=9 ------------------------------------------------------------------------------ '''Try to reproduce it with PPA release''' - Please could you try to reproduce this issue in latest version of gwibber daily ppa (you can get from https://launchpad.net/~gwibber-daily/+archive/ppa) and check if this problem is still affecting you? Thanks in advance! + Please could you try to reproduce this issue in latest version of gwibber daily ppa (you can get from https://launchpad.net/~gwibber-daily/+archive/ppa | or latest stable release https://launchpad.net/~gwibber-team/+archive/ppa) and check if this problem is still affecting you? Thanks in advance! == How to Forward to upstream tracker == @@ -68, +68 @@ rm -fr ~/.cache/gwibber/avatars/* + '''Reset your settings (Gconf)''' + + gconftool-2 --recursive-unset /apps/gwibber + ---- CategoryBugSquad From noreply at ubuntu.com Thu Feb 17 18:51:15 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Thu, 17 Feb 2011 18:51:15 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22Bugs/Responses=22_by_hggdh2?= Message-ID: <20110217185115.16033.56117@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by hggdh2: http://wiki.ubuntu.com/Bugs/Responses?action=diff&rev1=319&rev2=320 The comment on the change is: added a link to https://wiki.ubuntu.com/Kernel/BugTriage/Responses ------------------------------------------------------------------------------ === Debugging Kernel General === || Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug.<
><
>Please run the following command which will attach necessary information:<
><
>{{{apport-collect BUGNUMBER}}}<
>if you are using Karmic Koala (9.10) or newer, or<
><
>{{{apport-collect -p linux-image-`uname -r` BUGNUMBER}}}<
>if you are using Hardy Heron (8.04)<
><
>Bear in mind that you may need to install the python-launchpadlib package from the universe repository with '{{{sudo apt-get install python-launchpadlib}}}'. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report.<
><
>If you are using an older release or cannot use apport please at least add the following information (pay attention to lspci's additional options):<
>First run the following commands:<
>{{{1) uname -a > uname-a.log}}}<
>{{{2) dmesg > dmesg.log}}}<
>{{{3) sudo lspci -vvnn > lspci-vvnn.log}}}<
>{{{4) cat /proc/version_signature > version.log}}}<
>then '''attach''' the files separately to the bug report (not pasted into comments or tar/zip-ed).<
><
>For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in advance!|| + + Pleas also see the [[https://wiki.ubuntu.com/Kernel/BugTriage/Responses|specific responses]] for kernel bugs. === Debugging Sound Problems === From ilidrissiamine at gmail.com Sat Feb 19 22:31:31 2011 From: ilidrissiamine at gmail.com (ilidrissiamine at gmail.com) Date: Sat, 19 Feb 2011 22:31:31 +0000 Subject: Apologies to all of you Message-ID: Hi all, devildante here. You might have noticed I was absent for a long, long time ; this is because of studies, which have been slowly eating away my time until I've been unable to participate further in the Ubuntu community. Unfortunately, I might not be able to contribute for even longer, for the same reason - studies. So this is kind of an "official" retreat, I guess :p I might return later, but for now, please consider me dead. Thus, I can't continue the HowToTriage restructuring work. Thanks for understanding, Mohamed Amine Ilidrissi From hggdh2 at ubuntu.com Sat Feb 19 22:38:59 2011 From: hggdh2 at ubuntu.com (C de-Avillez) Date: Sat, 19 Feb 2011 16:38:59 -0600 Subject: Apologies to all of you In-Reply-To: References: Message-ID: <4D604683.3060309@ubuntu.com> On 02/19/2011 04:31 PM, ilidrissiamine at gmail.com wrote: > Hi all, > > devildante here. You might have noticed I was absent for a long, long > time ; this is because of studies, which have been slowly eating away > my time until I've been unable to participate further in the Ubuntu > community. Indeed, and we were worried you were sick, or something. Glad to know it is _only_ studies ;-). > Unfortunately, I might not be able to contribute for even longer, for > the same reason - studies. So this is kind of an "official" retreat, I > guess :p > I might return later, but for now, please consider me dead. Thus, I > can't continue the HowToTriage restructuring work. I do hope you return, either to Ubuntu (our gain) or to free software in general (everybody's gain). Meanwhile, do take care of your studies. Cheers, ..C.. -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 900 bytes Desc: OpenPGP digital signature URL: From phillw at phillw.net Sun Feb 20 07:36:59 2011 From: phillw at phillw.net (Phill Whiteside) Date: Sun, 20 Feb 2011 07:36:59 +0000 Subject: Apologies to all of you In-Reply-To: References: Message-ID: Hiyas Mohamed your education comes first, the ubuntu familiy will still be here to warmly welcome you back. Study hard, get good grades. That is what matters. Never be afraid to drop us an email to let us know of your progress even though you cannot spend the time to actively take part - in ubuntu we are all familiy, study hard and when you are finished come back to your ubuntu familiy. My best wishes for your success, Phill On 19 February 2011 22:31, ilidrissiamine at gmail.com < ilidrissiamine at gmail.com> wrote: > Hi all, > > devildante here. You might have noticed I was absent for a long, long > time ; this is because of studies, which have been slowly eating away > my time until I've been unable to participate further in the Ubuntu > community. > Unfortunately, I might not be able to contribute for even longer, for > the same reason - studies. So this is kind of an "official" retreat, I > guess :p > I might return later, but for now, please consider me dead. Thus, I > can't continue the HowToTriage restructuring work. > > Thanks for understanding, > Mohamed Amine Ilidrissi > > -- > Ubuntu-bugsquad mailing list > Ubuntu-bugsquad at lists.ubuntu.com > https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad > -- https://wiki.ubuntu.com/phillw -------------- next part -------------- An HTML attachment was scrubbed... URL: From noreply at ubuntu.com Mon Feb 21 08:57:34 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Mon, 21 Feb 2011 08:57:34 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22Unity/FilingBugs=22_by_johnlea?= Message-ID: <20110221085734.10980.39582@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by johnlea: http://wiki.ubuntu.com/Unity/FilingBugs?action=diff&rev1=29&rev2=30 ------------------------------------------------------------------------------ == Design and usability issues == - Because Unity is a user interface, certain problems may be related to usability or design aspects, and not technical aspects. + Because Unity is a user interface, all bugs that relate to user facing functionality need to be reported to the [[http://design.canonical.com/|Unity design team]]. + To report a user facing bug: + * Report the bug against the 'Ayatana Design' project (NOT the 'Unity' project) + * Set the importance as you see fit + * If the bug is urgent ping JohnLea on #ayatana on freenode. - In this case, contact the [[http://design.canonical.com/|Design Team]] first before filing a bug against Unity. You can reach them on the ayatana list or on #ayatana on freenode. If the issue is acknowledged, or if you really want to file a bug, then tag it as 'opinion' or 'wishlist', and link the issue to the 'ayatana-design' project. This will follow a different workflow. = Advanced debugging procedure = From noreply at ubuntu.com Mon Feb 21 14:05:39 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Mon, 21 Feb 2011 14:05:39 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22UbuntuBugDay/Organizing=22_by_pv?= =?utf-8?q?illavi?= Message-ID: <20110221140539.3458.43465@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by pvillavi: http://wiki.ubuntu.com/UbuntuBugDay/Organizing?action=diff&rev1=41&rev2=42 ------------------------------------------------------------------------------ If Bughelper doesn't work for you, you can try the [[https://code.launchpad.net/~pvillavi/+junk/ubuntu-bugday|Ubuntu BugDay script]], to use it you need to grab the code with: {{{ - bzr branch lp:~pvillavi/+junk/ubuntu-bugday + bzr branch lp:ubuntu-qa-tools }}} and for use it just pass the name of the target as: {{{ - cd ubuntu-bugday + cd ubuntu-qa-tools/launchpadlib-scripts ./ubuntu-bugday.py alacarte }}} From komputes at gmail.com Thu Feb 24 14:44:26 2011 From: komputes at gmail.com (komputes) Date: Thu, 24 Feb 2011 09:44:26 -0500 Subject: Touchpad Bugs Message-ID: <4D666ECA.7020309@gmail.com> I would like to notify QA and Bugsquad that there are a few bugs concerning touchpads [1-3] not being recognized correctly. These affect multiple users. Although these three report similar symptoms, I don't see what keeps these bugs seperate. As well, I am not sure how one would find out manufacturer, model or device ID of the touchpad, when it is not being recognized by the system. Symptoms: -Maximum sensitivity (jumping cursor) -Loss of synaptic-specific controls (scrolling, multiple finger tapping) -Loss of "Touchpad tab" in mouse preferences -"xinput list" output shows system recognizes device as PS/2 Generic Mouse (fallback) Having a hard time understanding what part of these bugs are different from each other, I am reaching out to QA and Bugsquad to ask for assistance in determining possible bug duplicates and to see if we can get this issue assigned and corrected. Any help in this effort would be appreciated. -komputes (]( -. .- )[) [1] http://pad.lv/359363 [2] http://pad.lv/380126 [3] http://pad.lv/550625 From noreply at ubuntu.com Thu Feb 24 16:44:28 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Thu, 24 Feb 2011 16:44:28 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22DebuggingProgramCrash=22_by_torm?= =?utf-8?q?odvolden?= Message-ID: <20110224164428.30809.39613@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by tormodvolden: http://wiki.ubuntu.com/DebuggingProgramCrash?action=diff&rev1=107&rev2=108 The comment on the change is: use aptitude properly ------------------------------------------------------------------------------ First, check if there is a package with a -dbg suffix in the main Ubuntu repositories. (TODO: Please edit this wiki here to describe how to do this. Note that you can find currently-installed packages suffixed -dbg with, e.g., {{{ - aptitude search '~i' | fgrep -e '-dbg' + aptitude search '~i -dbg' }}} but that may not be what is wanted.) These are the debug symbol packages, and are equivalent to '-dbgsym' described below. You can safely use either one, but not both at once. From noreply at ubuntu.com Thu Feb 24 17:04:24 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Thu, 24 Feb 2011 17:04:24 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22DebuggingProgramCrash=22_by_torm?= =?utf-8?q?odvolden?= Message-ID: <20110224170424.9991.86523@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by tormodvolden: http://wiki.ubuntu.com/DebuggingProgramCrash?action=diff&rev1=108&rev2=109 The comment on the change is: how to install -dbg packages ------------------------------------------------------------------------------ == Hardy 8.04 and Newer == - Use this section only if you are using Ubuntu '''Hardy 8.04''' or more recent versions. [[http://ubuntuforums.org/showthread.php?t=576697|How to determine your version.]] See the following section if you are using a prior version. + Use this section only if you are using Ubuntu '''Hardy 8.04''' or more recent versions (the command {{{cat /etc/issue}}} will tell you). See the following section if you are using a prior version. - First, check if there is a package with a -dbg suffix in the main Ubuntu repositories. (TODO: Please edit this wiki here to describe how to do this. Note that you can find currently-installed packages suffixed -dbg with, e.g., + First, check if there is a package with a -dbg suffix in the main Ubuntu repositories. These are the debug symbol packages, and are equivalent to '-dbgsym' described below. You can safely use either one, but not both at once. Try installing the package, adding -dbg to its name, for example: - {{{ + {{{ - aptitude search '~i -dbg' + sudo apt-get install xserver-xorg-core-dbg }}} - but that may not be what is wanted.) These are the debug symbol packages, and are equivalent to '-dbgsym' described below. You can safely use either one, but not both at once. + if the package in question is the ''xserver-xorg-core'' package. - If not: + If there is no -dbg package: 1. Create an `/etc/apt/sources.list.d/ddebs.list` by running the following line at a terminal: {{{ From 569063 at bugs.launchpad.net Mon Feb 28 10:56:48 2011 From: 569063 at bugs.launchpad.net (Launchpad Bug Tracker) Date: Mon, 28 Feb 2011 10:56:48 -0000 Subject: [Bug 569063] [NEW] icon/text support for new appointment References: <20100423153454.4782.32559.malonedeb@palladium.canonical.com> Message-ID: <20110228105648.31891.77792.launchpad@soybean.canonical.com> Alessandro Aragione (layn) has assigned this bug to you for evolution in ubuntu: Binary package hint: evolution When using evolution and adding a new appointment, if you select "text beside item" in your gnome interface appearance only icons show up. if you select "text under" then you get text and icons. ProblemType: Bug Architecture: i386 Date: Fri Apr 23 09:29:18 2010 DistroRelease: Ubuntu 9.10 ExecutablePath: /usr/bin/evolution InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5) Package: evolution 2.28.1-0ubuntu2 ProcEnviron: SHELL=/bin/bash PATH=(custom, user) LANG=en_US.UTF-8 ProcVersionSignature: Ubuntu 2.6.31-20.58-generic SourcePackage: evolution Uname: Linux 2.6.31-20-generic i686 ** Affects: evolution (Ubuntu) Importance: Undecided Assignee: Ubuntu BugSquad (bugsquad) Status: Confirmed ** Tags: apport-bug i386 -- icon/text support for new appointment https://bugs.launchpad.net/bugs/569063 You received this bug notification because you are a member of Ubuntu BugSquad, which is a bug assignee. From hggdh2 at ubuntu.com Mon Feb 28 15:48:32 2011 From: hggdh2 at ubuntu.com (C de-Avillez) Date: Mon, 28 Feb 2011 09:48:32 -0600 Subject: [Bug 569063] [NEW] icon/text support for new appointment In-Reply-To: <20110228105648.31891.77792.launchpad@soybean.canonical.com> References: <20100423153454.4782.32559.malonedeb@palladium.canonical.com> <20110228105648.31891.77792.launchpad@soybean.canonical.com> Message-ID: <4D6BC3D0.6070508@ubuntu.com> On 02/28/2011 04:56 AM, Launchpad Bug Tracker wrote: > has assigned this bug to you for evolution in ubuntu: > > Binary package hint: evolution All, I accepted this email because I would like to raise this to all triagers: PLEASE do not assign bugs to other persons/teams unless you have cleared it with the intended assignee. Specifically for the BugSquad, please do *NOT* assign bugs to it. Ever. If you have doubts, please do not hesitate in emailing us at BugSquad, or going on IRC to #ubuntu-bugs. Thank you, ..C.. -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 900 bytes Desc: OpenPGP digital signature URL: From hggdh2 at ubuntu.com Mon Feb 28 15:44:34 2011 From: hggdh2 at ubuntu.com (C de-Avillez) Date: Mon, 28 Feb 2011 15:44:34 -0000 Subject: [Bug 569063] Re: icon/text support for new appointment References: <20100423153454.4782.32559.malonedeb@palladium.canonical.com> Message-ID: <20110228154435.6762.39454.malone@gandwana.canonical.com> @Alessandro: _again_, please do not assign bugs to other persons and/or teams. Unassigning BugSquad. ** Changed in: evolution (Ubuntu) Assignee: Ubuntu BugSquad (bugsquad) => (unassigned) -- You received this bug notification because you are a member of Ubuntu BugSquad, which is a bug assignee. https://bugs.launchpad.net/bugs/569063 Title: icon/text support for new appointment From noreply at ubuntu.com Mon Feb 28 23:24:15 2011 From: noreply at ubuntu.com (=?utf-8?q?Ubuntu_Wiki_?=) Date: Mon, 28 Feb 2011 23:24:15 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22DebuggingKernelBoot=22_by_brian-?= =?utf-8?q?murray?= Message-ID: <20110228232415.7496.14326@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The following page has been changed by brian-murray: http://wiki.ubuntu.com/DebuggingKernelBoot?action=diff&rev1=9&rev2=10 ------------------------------------------------------------------------------ 1. Boot the machine. 1. During the BIOS screen, press the shift key and hold it down. You should get the GRUB menu after the BIOS loads. 1. Navigate to the kernel entry you want to boot, and press 'e'. - 1. Then remove the '''quiet''' and '''splash''' keywords and press 'Ctrl+x' to boot. + 1. Then remove the '''quiet''' and '''splash''' keywords (found in the line starting with linux) and press 'Ctrl+x' to boot. It's best if you can attach a log file which may have captured any messages you see. If you are unable to capture a log file, a digital photo will work just as well. As a last resort you can even copy messages down by hand. Depending on the type of error messages you encounter, there are other boot options you could try. For example, if you notice ACPI errors, try booting with the '''acpi=off''' boot option. For a full description of these options, refer to the [[http://www.kernel.org/doc/Documentation/kernel-parameters.txt|kernel parameters]] document. == Initramfs == - Sometimes you may even be dropped into an initramfs shell. Obviously this indicates errors in the boot sequence, for example failing to find your root partition/filesystem. You are dropped into the initramfs shell in an effort to allow you to recover the system. Hopefully if you boot with the '''quiet''' and '''splash''' options removed you will notice error messages before being dropped into the shell which will help debug and direct you to a solution. + Sometimes you may even be dropped into an initramfs shell. This indicates errors in the boot sequence, for example failing to find your root partition/filesystem. You are put into the initramfs shell in an effort to allow you to recover the system. Hopefully, if you boot with the '''quiet''' and '''splash''' options removed you will notice error messages before being dropped into the shell which will help debug and direct you to a solution. If you are dropped into an initramfs shell you may want to also try booting with the '''debug''' boot option. It should write a log to /tmp/initramfs.debug. You could also specify some arbitrary argument (for example '''debug=vc''') to have the output written to the console.