From noreply at ubuntu.com Thu Dec 1 14:32:41 2011 From: noreply at ubuntu.com (Ubuntu Wiki) Date: Thu, 01 Dec 2011 14:32:41 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22Unity/FilingBugs=22_by_om26er?= Message-ID: <20111201143241.24102.30630@mangaba.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The "Unity/FilingBugs" page has been changed by om26er: http://wiki.ubuntu.com/Unity/FilingBugs?action=diff&rev1=47&rev2=48 Similarly, if a bug is reported against a component project a task should be added against the super project. For example if a reporter reports a bug in nux, bamf, dee, etc. a task should be filed against unity so that we can keep track of all of the components in one place. + === Marking as triaged === + If a bug is present and have the steps to reproduce the problem the status can be set to "triaged". This status tells that the bug is ready for a developer to fix. + + There are times when the original description of the bug is very little useful and the real problem gets described in the comments of the bug report, in these cases its wise for the triager to gather the steps from the comments and update the description of the bug report with clear steps to reproduce. == Design Bugs == Some bugs are not technical defects, but behavioral, or visual ones. These often require input from the design team before they can be fixed. When a bug is determined to be a design bug, it should have an ''Ayatana design'' task added to it, and its Unity status should be set to ''incomplete'' with the tag ''needs-design''. After a design decision has been reached the Unity status should be set to ''triaged'' as there is then enough information for the bug to be fixed. See also the ''Blocked waiting for design decision'' canned response. From brian at ubuntu.com Thu Dec 1 23:16:18 2011 From: brian at ubuntu.com (Brian Murray) Date: Thu, 1 Dec 2011 15:16:18 -0800 Subject: Simple Scan triaging In-Reply-To: <4ED56791.40600@nailor.devzero.de> References: <4ED56791.40600@nailor.devzero.de> Message-ID: <20111201231618.GK8364@murraytwins.com> On Wed, Nov 30, 2011 at 12:15:29AM +0100, Michael Nagel wrote: > Hi there, > > I am writing to this list because I would like to hear your opinion > regarding the following problem: Thanks for bringing this up. > I am triaging the bugs filed against the simple-scan package and the > Simple Scan project itself. There are a lot of bug reports like [1] > (randomly picked that one) where the hardware is not supported > properly. Either it is not supported at all, or some features (ADF, > ...) are missing. These bug reports do not bring forward the > development of Simple Scan, but on the contrary clog the bug lists and > slow down development progress. Keeping them is thus not worthwile in > my opinion. (Note: In general I think not all bug reports should be > accepted/kept. I prefer a deliberate decision with explicit > downsides/compromises to the implicit decision to do nothing and avoid > all downsides -- you do not get upsides that way, either.) With apport we have a great tool on the desktop for receiving higher quality bug reports and dealing with issues like this before they become bug reports in Launchpad. For an example of what I'm talking about try executing 'ubuntu-bug storage'. Following this process the reporter is asked to perform different activities to help determine what package the issue is with. Something similar could be done with apport package hook for simplescan. Additionally, if the issue were one with hardware being unsupported reporting of the bug could be prevented or it could be filed about a different package. I've given a couple of classes on writing apport package hooks and I'm happy to help with this or answer any questions. > Different stakeholders are involved in these bug, namely the original > reporter, the Simple Scan developers, the developers of SANE / other > involved software, and other users owning the same hardware. Keeping > these reports open helps none of them and harms some of them. The > following approach would be much better for everyone in my opinion: > > 1) closing such bugs in a timely manner 2) pointing to a wiki where > general tips about scanners can be much better maintained. might be an > adapted version of [2] 3) structured information about what hardware > works with what settings should be kept in a database (in the weak > meaning of the word, might e.g. be another wiki page). might just be > [3] I think having a wiki page regarding scanners and tips make sense and you could even put this information in the package hook for simplescan. > - The original reporter benefits from 1) because he no longer is > ignored for some years. The reporter hopefully benefits from 2+3) as > there is the chance (s)he gets the scanner to work. - The Simple Scan > developers benefit from happy users and from more helpful bug lists, > letting them concentrate on the real issues in Simple Scan. - SANE / > other developers benefit from 3) because they get much more concise > and structured information. See the following section about forwarding > bugs. - Other hardware owners profit from the database as well, > because they can easily find out what hardware can be recommended to > buy (use case 1) and what can be expected from a given piece of > hardware (use case 2a) and how to get the most out of a given piece of > hardware (use case 2b). > > About forwarding such bug reports to e.g. sane-backends: I think it is > monkey business, like some European countries moving around atomic > waste that nobody wants but that does not vanish. It would just create > the same situation we have with simple-scan now for sane-backends in > some time. Someone has to accept responsibility, make the though > decision (see above) and "solve" the issue. > > Additionally, these bugs are often reported by new users, very vague > and to not include enough technical detail. I am sure there has been > some discussion how to handle that kind of bug reports, as Ubuntu > continues to attract more and more non-technical users that cannot > and/or do not want to contribute low-level. A pointer to such > discussion would be very welcome! From my experience those users are > mostly thankful for some timely, helpful and honest reply, even if it > boils down to "yes, we know, but sadly it will not be fixed soon -- if > you need a solution right now and you cannot code: I am sorry to tell > you, but your only option is to buy one of the better supported > scanners. More info: see wiki: ..." Once again: if the bug report is > just another data point saying "does not work" it is better off in the > device database. > > Then, even trickier, are the crashes of Simple Scan (or more likely: > SANE/something down the chain) that depend on the use of certain > hardware (with bad drivers). To be honest, nobody will look into these > issues because of a bug report. Either someone knowledgeable will look > into such an issue because he is personally affected or because > someone (s)he knows is affected. But the mere statement that Simple > Scan crashed (typically via an apport report) will once again lead to > rotting/stale bug reports, where developers benefit from just deleting > it and non-technical users benefit most from a timely pointer to the > wiki and the database where they can get a tip how to maybe get it > working. One prominent tip should read: "If you need a solution right > now and you cannot code: I am sorry to tell you, but your only option > is to buy one of the better supported scanners. More info: see wiki: > ..." Is it possible to programmatically determine from the crash report whether or not it was a driver issue or not? If so these can also be prevented from being reported in the package hook for simple scan. However, how would you distinguish between the "bad" drivers and the "good" drivers? -- Brian Murray Ubuntu Bug Master -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 198 bytes Desc: Digital signature URL: From costamagnagianfranco at yahoo.it Sat Dec 3 23:56:32 2011 From: costamagnagianfranco at yahoo.it (Gianfranco Costamagna) Date: Sat, 3 Dec 2011 23:56:32 +0000 (GMT) Subject: Bug in LP? Message-ID: <1322956592.96390.YahooMailNeo@web26706.mail.ukl.yahoo.com> Hi everyone, I have a problem in setting status of this bug [1] back to "new". Is anyone else experiencing the same problem? BTW I'm using LP beta, but other users told me they have the same problem. I wouldn't report another bug, I don't like this way since the status was changed but imho a patch should be provided before [1] https://bugs.launchpad.net/ubuntu/+source/ettercap/+bug/817101   Thanks regards Just my 0.02 $ Gianfranco ----- Il destinatario del messaggio e' tenuto a verificare se lo stesso non gli sia pervenuto per errore. In tal caso e' pregato di avvisare immediatamente il mittente e, tenuto conto delle responsabilita' connesse all'indebito utilizzo e/o divulgazione del messaggio e/o delle informazioni in esso contenute, voglia cancellare l'originale e distruggere le varie copie o stampe. The receiver of the message is required to check if he/she has received it erroneously. If so, the receiver is requested to immediately inform the sender and - in consideration of the responsibilities arising from undue use and/or disclosure of the message and/or the information contained therein - destroy the original message and any copy or printout thereof. -------------- next part -------------- An HTML attachment was scrubbed... URL: From hggdh2 at ubuntu.com Sun Dec 4 19:22:59 2011 From: hggdh2 at ubuntu.com (C de-Avillez) Date: Sun, 04 Dec 2011 13:22:59 -0600 Subject: Bug in LP? In-Reply-To: <1322956592.96390.YahooMailNeo@web26706.mail.ukl.yahoo.com> References: <1322956592.96390.YahooMailNeo@web26706.mail.ukl.yahoo.com> Message-ID: <4EDBC893.5070004@ubuntu.com> On 03/12/11 17:56, Gianfranco Costamagna wrote: > Hi everyone, I have a problem in setting status of this bug [1] > back to "new". Yes. Fix Released bugs can only have the status changed by maintainers or members of the Ubuntu Bug Control team. I reset it to Triaged/Medium. > > Is anyone else experiencing the same problem? > BTW I'm using LP beta, but other users told me they have the same > problem. Whenever this happens again, please either email BugSquad, or go online at the #ubuntu-bugs channel on irc.ubuntu.com, and ask for help. We will help :-) > I wouldn't report another bug, I don't like this way since the > status was changed but imho a patch should be provided before > More than that, not only a patch, but a SRU request, and confirming the bug fixed on the current development release (Precise Pangolin). Only after all of that the bug should be moved to a terminal state. > > > Il destinatario del messaggio e' tenuto a verificare se lo stesso > non gli > sia pervenuto per errore. (...) It is widely considered bad etiquette to insert non-enforceable conditions in an email ;-) Thank you for raising this issue. Please do not hesitate on contacting us again on any doubts you have. Cheers, ..C.. -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 900 bytes Desc: OpenPGP digital signature URL: From noreply at ubuntu.com Sun Dec 4 14:32:05 2011 From: noreply at ubuntu.com (Ubuntu Wiki) Date: Sun, 04 Dec 2011 14:32:05 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22Bugs/Responses=22_by_fabiomarcon?= =?utf-8?q?i?= Message-ID: <20111204143205.30987.19032@mangaba.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The "Bugs/Responses" page has been changed by fabiomarconi: http://wiki.ubuntu.com/Bugs/Responses?action=diff&rev1=338&rev2=339 Determining whether a bug report is actually a support request can be quite challenging, but if you decide the bug is a support request you can convert it to such by clicking "Convert to a question" at the top of the bug's web page. This will mark the bug as "Invalid", create a new question in the answer tracker and link it to the bug. In the comment dialog that you receive, post a comment to inform the reporter about your action, and advise them to use the support tracker for any future problems. - || Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.|| + || Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find a valid support at http://askubuntu.com or posting your question in the support forum of your local Ubuntu's community. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.|| It is also a good idea to change the source package beforehand if it's set incorrectly, so that the question will be associated with the correct package in the answer tracker, or edit the question afterwards and assign it to the correct package. If it doesn't pertain to a specific package, change it to "Ubuntu". From noreply at ubuntu.com Mon Dec 5 01:04:46 2011 From: noreply at ubuntu.com (Ubuntu Wiki) Date: Mon, 05 Dec 2011 01:04:46 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22Bugs/Tags=22_by_brian-murray?= Message-ID: <20111205010446.5987.97931@mangaba.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The "Bugs/Tags" page has been changed by brian-murray: http://wiki.ubuntu.com/Bugs/Tags?action=diff&rev1=188&rev2=189 Comment: The tag has been deprecated long enough it can be considered dead. || [[https://launchpad.net/ubuntu/+bugs?field.tag=regression-update|`regression-update`]] || A bug in a stable release that was introduced by a package from -updates || || [[https://launchpad.net/ubuntu/+bugs?field.tag=regression-proposed|`regression-proposed`]] || A bug in a stable release of Ubuntu that was found when testing a package from -proposed || || [[https://launchpad.net/ubuntu/+bugs?field.tag=regression-retracer|`regression-retracer`]] || An apport crash bug report that was identified by the retracer as having the same characteristics as a fixed crash report || - || [[https://launchpad.net/ubuntu/+bugs?field.tag=regression-potential|`regression-potential`]] || DEPRECATED, do not use || === SRU Specific === From noreply at ubuntu.com Tue Dec 6 00:29:29 2011 From: noreply at ubuntu.com (Ubuntu Wiki) Date: Tue, 06 Dec 2011 00:29:29 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22Bugs/Responses=22_by_dgtombs?= Message-ID: <20111206002929.22988.16720@mangaba.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The "Bugs/Responses" page has been changed by dgtombs: http://wiki.ubuntu.com/Bugs/Responses?action=diff&rev1=339&rev2=340 Comment: change wording to avoid sounding condescending Determining whether a bug report is actually a support request can be quite challenging, but if you decide the bug is a support request you can convert it to such by clicking "Convert to a question" at the top of the bug's web page. This will mark the bug as "Invalid", create a new question in the answer tracker and link it to the bug. In the comment dialog that you receive, post a comment to inform the reporter about your action, and advise them to use the support tracker for any future problems. - || Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find a valid support at http://askubuntu.com or posting your question in the support forum of your local Ubuntu's community. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.|| + || Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find a valid support at http://askubuntu.com or posting your question in the support forum of your local Ubuntu's community. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.|| It is also a good idea to change the source package beforehand if it's set incorrectly, so that the question will be associated with the correct package in the answer tracker, or edit the question afterwards and assign it to the correct package. If it doesn't pertain to a specific package, change it to "Ubuntu". From noreply at ubuntu.com Wed Dec 7 10:34:53 2011 From: noreply at ubuntu.com (Ubuntu Wiki) Date: Wed, 07 Dec 2011 10:34:53 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22Hotkeys/Troubleshooting=22_by_pi?= =?utf-8?q?tti?= Message-ID: <20111207103453.6644.97709@mangaba.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The "Hotkeys/Troubleshooting" page has been changed by pitti: http://wiki.ubuntu.com/Hotkeys/Troubleshooting?action=diff&rev1=36&rev2=37 Comment: update to the current world Hotkey and ACPI events cross a lot of different layers, and determining the component that is handling them can take quite a bit of digging. Below is a non-comprehensive list of components which have been known to handle hotkey events: Packages involved in acting on hotkey events: - * gnome-power-manager - handles brightness and power hotkeys. Displays a popup 'OSD' display - * gnome-settings-daemon (handles media keys and visual feedback, display toggling) + * gnome-settings-daemon (handles media, brightness, and power keys and visual feedback, display toggling) * gnome-control-center (gnome-sound-properties, gnome-keybinding-properties) * acpi-support (deprecated, being phased out) - * gdm (until Ubuntu 9.04; 9.10 uses gnome-power-manager in gdm) Packages involved in propagating hotkey events to where they belong: * linux kernel @@ -19, +17 @@ * xserver-xorg-input-evdev * xkeyboard-config * acpi-support (deprecated, being phased out) - * hal (until Ubuntu 9.04; deprecated) - * hal-info (until Ubuntu 9.04; deprecated) - * hotkey-setup (until Ubuntu 9.04; deprecated) Note that the 'acpi' source package is *not* involved in any of this, although many acpi/hotkey issues get (incorrectly) filed against it. 'acpi' is just a command line tool for listing info about acpi devices. === Step-by-step Troubleshooting === - /!\ '''NOTE:''' You need to run Ubuntu 9.10 ("Karmic Koala") or newer for this; running these commands from a live system will work, so you do not need to actually have the Ubuntu development release installed. Since the hotkey architecture changed in Ubuntu 9.10, we cannot use debugging information collected on older Ubuntu releases. - - 1. if `gnome-settings-daemon` or `gnome-power-manager` is running, stop it first with `killall gnome-settings-daemon gnome-power-manager`; these daemons grab some X events exclusively and prevent them from being seen with `xev`. + 1. if `gnome-settings-daemon` is running, stop it first with `killall gnome-settings-daemon`; these daemons grab some X events exclusively and prevent them from being seen with `xev`. 1. run `xev` to test whether a keypress event is seen: {{{ xev | sed -n 's/^.*state \([0-9].*\), keycode *\([0-9]\+\) *\(.*\), .*$/keycode \2 = \3, state = \1/p' }}} From flyingstar16 at gmail.com Mon Dec 12 11:44:08 2011 From: flyingstar16 at gmail.com (Claudio Moretti) Date: Mon, 12 Dec 2011 12:44:08 +0100 Subject: Question about "The Open Source Freedom Project" Message-ID: Hello everyone, yesterday I found a Launchpad email in my inbox informing me that I was "added to osfs"; it was an email notifying me that a Launchpad user, ~reuben03[1], had added my user to his group, "The Open Source Freedom Society"[2]. I decided to email you because I found out that a lot of users of this group are members of this BugSquad, while the group owner isn't; the page [3] this group refers to is not an Ubuntu official page, or an FSF one, but only a blog on Wordpress. I wanted to ask if there is anything Ubuntu-related in it (other from the obvious free software reference) and if it is "legal" to add users to groups like that. It seemed to me only a [poor] attempt to create a userbase for someone's group. I took a screenshot[4] of the actual page, just in case. Can anyone give it a look and tell me if it is something that should be reported as a misuse or if it is something normal and/or expected? Thanks, Claudio [1] https://launchpad.net/~reuben03 [2] https://launchpad.net/~osfs [3] http://theopensourcefreedomsociety.wordpress.com/ [4] http://img528.imageshack.us/img528/8236/osfs.png -------------- next part -------------- An HTML attachment was scrubbed... URL: From corbellini.andrea at gmail.com Mon Dec 12 12:49:51 2011 From: corbellini.andrea at gmail.com (Andrea Corbellini) Date: Mon, 12 Dec 2011 13:49:51 +0100 Subject: Question about "The Open Source Freedom Project" In-Reply-To: References: Message-ID: <1323694191.1954.8.camel@candrea> Hello, I've been added to this team too, and I was also surprised when I received the e-mail. It's true that this is nothing officially Ubuntu related and I do understand that adding people to a team without saying anything may bother someone. However I think the better thing to do in such cases is contacting the team owner asking for explanations, instead of asking for the user to be blocked or something. It is possible that the user has misunderstood the concept of "team" in Launchpad and just want to group all the people that work on FLOSS project. Or maybe he really wants to build a new community... in any case, contacting him is the best choice, in my opinion. On Mon, 2011-12-12 at 12:44 +0100, Claudio Moretti wrote: > Hello everyone, > yesterday I found a Launchpad email in my inbox informing me that I > was "added to osfs"; it was an email notifying me that a Launchpad > user, ~reuben03[1], had added my user to his group, "The Open Source > Freedom Society"[2]. > I decided to email you because I found out that a lot of users of this > group are members of this BugSquad, while the group owner isn't; the > page [3] this group refers to is not an Ubuntu official page, or an > FSF one, but only a blog on Wordpress. > I wanted to ask if there is anything Ubuntu-related in it (other from > the obvious free software reference) and if it is "legal" to add users > to groups like that. > It seemed to me only a [poor] attempt to create a userbase for > someone's group. > I took a screenshot[4] of the actual page, just in case. > Can anyone give it a look and tell me if it is something that should > be reported as a misuse or if it is something normal and/or expected? > > Thanks, > Claudio > > [1] https://launchpad.net/~reuben03 > [2] https://launchpad.net/~osfs > [3] http://theopensourcefreedomsociety.wordpress.com/ > [4] http://img528.imageshack.us/img528/8236/osfs.png From noreply at ubuntu.com Mon Dec 12 09:13:38 2011 From: noreply at ubuntu.com (Ubuntu Wiki) Date: Mon, 12 Dec 2011 09:13:38 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22DebuggingSoundProblems=22_by_diw?= =?utf-8?q?ic?= Message-ID: <20111212091338.20637.70790@mangaba.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The "DebuggingSoundProblems" page has been changed by diwic: http://wiki.ubuntu.com/DebuggingSoundProblems?action=diff&rev1=67&rev2=68 Comment: Move information that is old and outdated to DebuggingSoundProblems/OldAndOutdated 1. Is your sound system plugged in and switched on? I spent an hour trying to diagnose a sound issue when the problem was that I had switched off the speakers to answer a phone call and forgot that I had done so. :-( - 2. Is your speaker or microphone muted? Check here: + 1. Is your speaker or microphone muted? Check here: * [[Audio/CheckForMutedSpeakerVolume|Check for muted speaker]] * [[Audio/CheckForMutedMicrophone|Check for muted microphone]] - == Checking volume levels == + = Advanced troubleshooting = - Before messing around with uninstalling and installing various sound programs to fix a problem, check your volume levels. It is often the case that a muted channel is the problem, even though the description may not sound immediately relevant. In this regard, muted Surround or Center channels are common culprits. So unmute and raise the volume of one channel at a time and check whether sound is then produced by a running sound application e.g. Banshee. + If the basic troubleshooting does not help, here are some additional things to try. However, when trying these steps, remember where you were so you can easily go back in case something goes wrong. Also, should you ever need to do anything in this section for your sound to work (for a new installation), you should report a bug using "ubuntu-bug audio". + 1. For mixer problems, you can try controlling the [[Audio/Alsamixer|mixers at ALSA level]]. - You can access the volume levels for the various channels from the command line or the GUI. - - 1. From command line: Open a terminal window and launch ''alsamixer''. Then unmute as described above. - * Note: Often you need to specify the card you want to control, do that by launching ''alsamixer -c0'' or ''alsamixer -c1'' etc, where the number after ''-c'' corresponds to your soundcard's index. To know what indexes your soundcards have, see below (under "Checking sound device assignment"). - - 1. From GUI: This can be done by running something like ''gnome-alsamixer'' from a terminal window or navigating to your your Volume Control. Then unmute as described above. Also check that your switches are set correctly - for instance that if you use the analog output the analog switch is set ON or that the digital or S/PDIF switch is set OFF. You can select which tracks/switches are visible in Volume Control (see above) under Edit->Preferences. - * Note: These controls have equivalent functionality to alsamixer but with a graphical interface. Checking or unchecking devices in the these accomplishes the exact same thing as unmuting or muting devices, respectively, in alsamixer. - * The sound volume control is also accessible from Menu->Sound&Video->Volume Control. It may be hidden in your menus but can be shown by going to System > Preferences > Main Menu and under Applications > Sound&Video ticking Volume Control. - - == Checking sound device assignment == - - 1. Most sound applications output to card0 by default. In some cases, other audio devices (like a USB MIDI Keyboard) might be recognized as a soundcard and take card0, bumping your real soundcard to card1. To see which devices are connected to which cards, do the following: - * {{{ - cat /proc/asound/cards - }}} - 1. You can manipulate the device number assignment by adding modifying /etc/modprobe.d/sound.conf (create it if necessary). Next boot, the snd-usb-audio device will get index 1 (by default it will be 2). - * {{{ - options snd slots=,snd-usb-audio - }}} - The index numbers (0, 1, ... 7) signify the priority of the device, with the highest priority device being 0, then 1, and so forth. In theory, applications should first attempt to use the highest priority device first, but if for some reason the application is unable to use the device, it will use the next highest priority device. For example, if you have a USB sound card that can get picked up with OSS, which browsers, flash, and skype may not output, if you set your USB card at first priority, it will play when using, say, Banshee, but your other applications will play through your other soundcard. For more information see Documentation/sound/alsa/ALSA-Configuration.txt in the kernel source. - - == Checking permissions and resources == - - 1. Make sure that all users needing access to the Sound Device can "Use audio devices" in the "User Privileges" tab of users-admin (System->Administration->Users and Groups). - 1. Test different "Sound Servers": Go to System > Preferences > Sound ("Multimedia Systems Selector" in earlier editions of Ubuntu). From there, you can test the different options. In some scenarios several different sound servers may be installed, and only one may work. This is probably the origin of the problem if you cannot play audio with xine or rhythmbox, but you can with xmms or helix/realplayer. - 1. If the application sounds work, but the system sounds do not (login, logout, error sounds...) try removing the .asoundrc* files from your own directory (e.g. with 'rm .asoundrc*'). It should make the system sounds work without a reboot. - 1. If you can get absolutely no sound and you have an onboard sound chip you can try to disable it in the BIOS. This solves the problem is some cases. - 1. If you have no sound and you have a regular sound card type "lsmod | grep snd" in the terminal and see if there is more than one card listed. It's possible that you have a motherboard sound chip that is interfering. Add it to the bottom of the blacklist file. For example, sudo nano /etc/modprobe.d/blacklist then add "blacklist snd_via82xx" to the bottom. = Reporting Sound Bugs = Please do not report problems on this page; use the normal support channels instead. See http://www.ubuntu.com/support - If you feel you have encountered a software bug, the way to report it varies between versions. + If you feel you have encountered a software bug, the way to report it is to run the following terminal command: - Run the following terminal command: {{{ ubuntu-bug audio }}} @@ -80, +52 @@ [[Audio/SameHardware|Here's an article]] of how to determine whether you have the same hardware as the original bug reporter. - = Further sound troubleshooting = - - After reporting a bug you might want to see the community documentation: - - * https://help.ubuntu.com/community/SoundTroubleshootingProcedure - * https://help.ubuntu.com/community/Sound - * https://help.ubuntu.com/community/SoundTroubleshooting - * https://help.ubuntu.com/community/DebuggingSoundProblemsMisc - ---- CategoryDocumentation CategoryBugSquad CategoryDebugging From noreply at ubuntu.com Mon Dec 12 09:35:33 2011 From: noreply at ubuntu.com (Ubuntu Wiki) Date: Mon, 12 Dec 2011 09:35:33 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22DebuggingSoundProblems=22_by_diw?= =?utf-8?q?ic?= Message-ID: <20111212093533.27171.27175@mangaba.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The "DebuggingSoundProblems" page has been changed by diwic: http://wiki.ubuntu.com/DebuggingSoundProblems?action=diff&rev1=68&rev2=69 [[Audio/SameHardware|Here's an article]] of how to determine whether you have the same hardware as the original bug reporter. + = Further Information = + + The [[https://launchpad.net/~ubuntu-audio-dev|Ubuntu Audio Developer's team]] maintains a set of Audio relevant wiki pages [[Audio|here]]. + ---- CategoryDocumentation CategoryBugSquad CategoryDebugging From cjk at teamcharliesangels.com Mon Dec 12 14:13:03 2011 From: cjk at teamcharliesangels.com (Charlie Kravetz) Date: Mon, 12 Dec 2011 07:13:03 -0700 Subject: Question about "The Open Source Freedom Project" In-Reply-To: References: Message-ID: <20111212071303.5dcb11b8@teamcharliesangels.com> -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Mon, 12 Dec 2011 12:44:08 +0100 Claudio Moretti wrote: > Hello everyone, > yesterday I found a Launchpad email in my inbox informing me that I was > "added to osfs"; it was an email notifying me that a Launchpad user, > ~reuben03[1], had added my user to his group, "The Open Source Freedom > Society"[2]. > I decided to email you because I found out that a lot of users of this > group are members of this BugSquad, while the group owner isn't; the page > [3] this group refers to is not an Ubuntu official page, or an FSF one, but > only a blog on Wordpress. > I wanted to ask if there is anything Ubuntu-related in it (other from the > obvious free software reference) and if it is "legal" to add users to > groups like that. > It seemed to me only a [poor] attempt to create a userbase for someone's > group. > I took a screenshot[4] of the actual page, just in case. > Can anyone give it a look and tell me if it is something that should be > reported as a misuse or if it is something normal and/or expected? > > Thanks, > Claudio > > [1] https://launchpad.net/~reuben03 > [2] https://launchpad.net/~osfs > [3] http://theopensourcefreedomsociety.wordpress.com/ > [4] http://img528.imageshack.us/img528/8236/osfs.png I emailed the team leader and requested he never add my name to any team without first asking me if I wish to join. I have also removed myself from his team. I believe that I am capable of adding my name to the teams of my choice. This appears to me to be a way to be able to blatantly use launchpad to build his blog team, and state "I have X number of members joined from Ubuntu", which might be used to gain advertising or other such things. - -- Charlie Kravetz Linux Registered User Number 425914 [http://counter.li.org/] Never let anyone steal your DREAM. [http://keepingdreams.com] -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.11 (GNU/Linux) iQEcBAEBAgAGBQJO5gvvAAoJEFNEIRz9dxbAcW4H/isLRO24xNTp1okomh0+Rvf2 EFQ0M+qMsJeZspbV+U9K/oYzZMWp/4EzEvqhNRDm5DyCigSJ6YYEVFv+2mKloTm+ dMNh/iZpOK7c751JON282B/nlUYsVW7Lwfbc2w/o+Q3v+A0pB7NQk6mMd3TqHW0a gblOxfTI2ii9o4FmEGiY8iTUUD3QJRkTJ016KUyC1/mTgIXKKSXhmd7WZY6HMFZB w+1zc98Ia8rCd1nPe2tpHtnNhbjO+FG7nITIMPvVYk24DtCBM979iBsPnd8yv3LM y6JHXfy6k3ac/eimXEI/fqy9/skKR8asASal5KFiMDjW0ixT7/i0oRkUUrtvrOk= =fMBR -----END PGP SIGNATURE----- From husband.of.deepu at gmail.com Tue Dec 13 09:04:12 2011 From: husband.of.deepu at gmail.com (Murali Krishna) Date: Tue, 13 Dec 2011 14:34:12 +0530 Subject: Ubuntu-bugsquad Digest, Vol 66, Issue 8 In-Reply-To: References: Message-ID: thanks for the info but I actually never heard of that. well there is nothing wrong with any project unless it's of some malicious nature. -------------- next part -------------- An HTML attachment was scrubbed... URL: From brian at ubuntu.com Tue Dec 13 15:31:10 2011 From: brian at ubuntu.com (Brian Murray) Date: Tue, 13 Dec 2011 07:31:10 -0800 Subject: Question about "The Open Source Freedom Project" In-Reply-To: <1323694191.1954.8.camel@candrea> References: <1323694191.1954.8.camel@candrea> Message-ID: <20111213153110.GZ8364@murraytwins.com> On Mon, Dec 12, 2011 at 01:49:51PM +0100, Andrea Corbellini wrote: > Hello, > > I've been added to this team too, and I was also surprised when I > received the e-mail. It's true that this is nothing officially Ubuntu > related and I do understand that adding people to a team without saying > anything may bother someone. However I think the better thing to do in > such cases is contacting the team owner asking for explanations, instead > of asking for the user to be blocked or something. > > It is possible that the user has misunderstood the concept of "team" in > Launchpad and just want to group all the people that work on FLOSS > project. Or maybe he really wants to build a new community... in any > case, contacting him is the best choice, in my opinion. I agree and submitted a question to Launchpad about this team and they are in the process of contacting him. -- Brian Murray Ubuntu Bug Master -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 198 bytes Desc: Digital signature URL: From webmaster at ubuntu.com Tue Dec 13 11:27:47 2011 From: webmaster at ubuntu.com (Help Ubuntu) Date: Tue, 13 Dec 2011 11:27:47 -0000 Subject: =?utf-8?q?=5BCommunity_Ubuntu_Documentation=5D_Update_of_=22ReportingBugs?= =?utf-8?q?=22_by_jasonfward?= Message-ID: <20111213112747.18148.83736@jostaberry.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Community Ubuntu Documentation" for change notification. The "ReportingBugs" page has been changed by jasonfward: http://help.ubuntu.com/community/ReportingBugs?action=diff&rev1=161&rev2=162 Comment: Correcting what actually needs to be typed ||{{attachment:system-monitor-id.png | System Monitor Processes tab }}|| - Then type the process ID instead of the package name into the "Run Application" window. + Then type "ubuntu-bug " followed by the process ID into the "Run Application" window. ||{{attachment:ubuntu-bug-pid.png | Filing a bug with the "Run Application" window and a process ID}}|| From flyingstar16 at gmail.com Tue Dec 13 23:48:09 2011 From: flyingstar16 at gmail.com (Claudio Moretti) Date: Wed, 14 Dec 2011 00:48:09 +0100 Subject: Question about "The Open Source Freedom Project" In-Reply-To: <20111213153110.GZ8364@murraytwins.com> References: <1323694191.1954.8.camel@candrea> <20111213153110.GZ8364@murraytwins.com> Message-ID: On Tue, Dec 13, 2011 at 16:31, Brian Murray wrote: > I agree and submitted a question to Launchpad about this team and they > are in the process of contacting him. > Is it a public question? (The kind we can see with an URL) We may keep an eye on it without OT-ing this ML and, eventually, discuss the "final" Launchpad decision.. Cheers, Claudio -------------- next part -------------- An HTML attachment was scrubbed... URL: From brian at ubuntu.com Wed Dec 14 00:34:46 2011 From: brian at ubuntu.com (Brian Murray) Date: Tue, 13 Dec 2011 16:34:46 -0800 Subject: Question about "The Open Source Freedom Project" In-Reply-To: References: <1323694191.1954.8.camel@candrea> <20111213153110.GZ8364@murraytwins.com> Message-ID: <20111214003446.GD8364@murraytwins.com> On Wed, Dec 14, 2011 at 12:48:09AM +0100, Claudio Moretti wrote: > On Tue, Dec 13, 2011 at 16:31, Brian Murray wrote: > > > I agree and submitted a question to Launchpad about this team and they > > are in the process of contacting him. > > > > Is it a public question? (The kind we can see with an URL) > We may keep an eye on it without OT-ing this ML and, eventually, discuss > the "final" Launchpad decision.. https://answers.launchpad.net/launchpad/+question/181648 -- Brian Murray Ubuntu Bug Master -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 198 bytes Desc: Digital signature URL: From rdpruitt at gmail.com Wed Dec 14 00:50:32 2011 From: rdpruitt at gmail.com (Robert Pruitt) Date: Tue, 13 Dec 2011 18:50:32 -0600 Subject: Synaptic touchpad bug Message-ID: Hello my name is Robert, I am a frequent user of ubuntu yet I have little experience in the terminal, I hope i am Contacting the right people, I also hope this is all the information you need, I an inexperienced in filing reports and I tried my best to follow the steps. My computer is a Acer Apsire one Netbook, its probably 2 years old from 2009 I think it originally ran windows xp I later replaced it with ubuntu 10.06 later upgraded to 11.10, i later installed linux mint and debian on separate partitions, I began to favor ubuntu over all of them so i formated my drive and reinstalled ubuntu, this time i directly installed 11.10, when i finished i logged in to ubuntu, i clicked on wifi and selected my network and then suddenly my touchpad stopped working, I followed the steps provided at https://wiki.ubuntu.com/DebuggingTouchpadDetection#generalinfo and Here I am, I am currently using a usb mouse to use my computer, any help is appreciated. If I must complete any more tasks or attach any new files please let me know, There is no rush to fix my computer how ever the sooner I can have my touchpad functioning the better. Thank you for any future cooperation sincerely, Robert D. Pruitt, -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: evtest Type: application/octet-stream Size: 1177 bytes Desc: not available URL: From noreply at ubuntu.com Wed Dec 14 05:32:08 2011 From: noreply at ubuntu.com (Ubuntu Wiki) Date: Wed, 14 Dec 2011 05:32:08 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22DebuggingSoundProblems=22_by_diw?= =?utf-8?q?ic?= Message-ID: <20111214053208.24968.25621@mangaba.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The "DebuggingSoundProblems" page has been changed by diwic: http://wiki.ubuntu.com/DebuggingSoundProblems?action=diff&rev1=69&rev2=70 = Advanced troubleshooting = - If the basic troubleshooting does not help, here are some additional things to try. However, when trying these steps, remember where you were so you can easily go back in case something goes wrong. Also, should you ever need to do anything in this section for your sound to work (for a new installation), you should report a bug using "ubuntu-bug audio". + If the basic troubleshooting does not help, here are some additional things to try. However, when trying these steps, remember where you were so you can easily go back in case your problem is not fixed. Also, should you ever need to do anything in this section for your sound to work (for a new installation), you should report a bug using "ubuntu-bug audio". 1. For mixer problems, you can try controlling the [[Audio/Alsamixer|mixers at ALSA level]]. + 1. If your problem is related to your hardware (e g, it affects your built-in sound, but not USB headsets), it might be a bug that is fixed upstream. You can try [[Audio/UpgradingAlsa|upgrading your ALSA drivers]] to the latest snapshot. = Reporting Sound Bugs = From TracyLCann at zoomtown.com Wed Dec 14 16:00:43 2011 From: TracyLCann at zoomtown.com (Tracy L. Cann) Date: Wed, 14 Dec 2011 11:00:43 -0500 Subject: [Rhythmbox-devel] No Rhythmbox auto fill of album information In-Reply-To: <1323870884.3898.11.camel@ayu> References: <1323546573.2523.31.camel@TCannHouse> <1323705227.1615.22.camel@TCannHouse> <1323870884.3898.11.camel@ayu> Message-ID: <1323878443.1752.22.camel@TCannHouse> Hi. Rhythmbox is not autofilling CD album and song information when adding a CD to the music library. According to the e-mail reply below from a Rhythmbox developer, it is because Ubuntu version 10.04 LTS is shipping a broken version of Rhythmbox which can't do CD lookups.The contact says that the Ubuntu developers need to recompile Rhythmbox to use libmusicbrainz3-6 instead of libmusicbrainz4c2a. (see below) I would have filed this bug through Launchpad which I have used in the past, but I can't find a link to manually add a new bug in Launchpad. I also tried using ubuntu-bug, but when I was finished clicking through the GUI screens, it said that I had to file the bug through the applications "report a bug" option which Rhythmbox doesn't have (or I couldn't find). Just explaining why I'm e-mailing the bug squad list instead of filing a bug report on Launchpad. Sincerely, Tracy L. Cann On Wed, 2011-12-14 at 08:54 -0500, Calvin Walton wrote: > On Mon, 2011-12-12 at 10:53 -0500, Tracy L. Cann wrote: > > Hi. I'm in the process of uploading all of my CD's to create a library > > in Rhythmbox in a different laptop I recently purchased. I've uploaded > > 23 albums now. All 23 have had the same problem, not autofilling the > > album information. > > > > Yes, I've gone to the MusicBrainz website and found all of my albums on > > their site. > > > > No I haven't done anything to change Rhythmbox. I am using Ubuntu 10.04 > > LTS. The only "updates" are what Ubuntu does through Update Manager. I'm > > basically a newbie and don't do any programming or custom modifications. > > I've done a little investigating. It turns out that all versions of > Ubuntu prior to 11.10 (Oneric) are shipping a broken version of > Rhythmbox which can't do CD lookups. This is because they use the old > version 2.1.5 of libmusicbrainz. > > The good news is that the version of Rhythmbox included in Lucid does > support the newer version 3.0.2 of the libmusicbrainz library - which > will work. However, Rhythmbox will have to be recompiled to use it. > > At this point, your best option will be to file a bug with Ubuntu, to > ask them to rebuild Rhythmbox to fix CD lookups. In particular, you > should include this technical detail: it needs to use libmusicbrainz3-6 > instead of libmusicbrainz4c2a. > > Since Ubuntu 10.04 is still officially supported until April 2013, the > Ubuntu folks should be able to help you. > > > The last time I know it worked correctly was in September or October > > 2010 When I last purchased some CD's and loaded them into a desktop PC > > which also has Ubuntu 10.04 LTS. The autofill feature is no longer > > working on that PC either. > > This date range corresponds to when the old 'RDF' webservice was shut > down, due to the database schema upgrade. > From brian at ubuntu.com Wed Dec 14 18:56:20 2011 From: brian at ubuntu.com (Brian Murray) Date: Wed, 14 Dec 2011 10:56:20 -0800 Subject: Bugs Meeting Message-ID: <20111214185620.GF8364@murraytwins.com> I've setup a regular agenda item in the weekly Bugs Meeting[1] for bug escalations. This is a time for you as members of the Bug Squad to bring bugs to my and the other defect analysts attention. So if you find a bug that isn't progressing along in the bug life cycle and you think it is really import, High or Critical, please let us know about it. [1] Every Wednesday at 1800 UTC in #ubuntu-meeting Thanks and I hope to see you next Wednesday! -- Brian Murray Ubuntu Bug Master From cyan.spam at gmail.com Thu Dec 15 00:32:50 2011 From: cyan.spam at gmail.com (David Tombs) Date: Wed, 14 Dec 2011 19:32:50 -0500 Subject: [Rhythmbox-devel] No Rhythmbox auto fill of album information In-Reply-To: <1323878443.1752.22.camel@TCannHouse> References: <1323546573.2523.31.camel@TCannHouse> <1323705227.1615.22.camel@TCannHouse> <1323870884.3898.11.camel@ayu> <1323878443.1752.22.camel@TCannHouse> Message-ID: <4EE94032.3090409@gmail.com> On 12/14/2011 11:00 AM, Tracy L. Cann wrote: > Hi. > Rhythmbox is not autofilling CD album and song information when adding a > CD to the music library. According to the e-mail reply below from a > Rhythmbox developer, it is because Ubuntu version 10.04 LTS is shipping > a broken version of Rhythmbox which can't do CD lookups.The contact says > that the Ubuntu developers need to recompile Rhythmbox to use > libmusicbrainz3-6 instead of libmusicbrainz4c2a. (see below) > > I would have filed this bug through Launchpad which I have used in the > past, but I can't find a link to manually add a new bug in Launchpad. > > I also tried using ubuntu-bug, but when I was finished clicking through > the GUI screens, it said that I had to file the bug through the > applications "report a bug" option which Rhythmbox doesn't have (or I > couldn't find). > > Just explaining why I'm e-mailing the bug squad list instead of filing a > bug report on Launchpad. > > Sincerely, > Tracy L. Cann Hi Tracy, Thank you for your efforts and sorry for the trouble. If you run "ubuntu-bug rhythmbox" and follow the steps everything should work properly. Let us know if it does not. Thanks, David From brian at ubuntu.com Thu Dec 15 16:04:31 2011 From: brian at ubuntu.com (Brian Murray) Date: Thu, 15 Dec 2011 08:04:31 -0800 Subject: [Rhythmbox-devel] No Rhythmbox auto fill of album information In-Reply-To: <1323878443.1752.22.camel@TCannHouse> References: <1323546573.2523.31.camel@TCannHouse> <1323705227.1615.22.camel@TCannHouse> <1323870884.3898.11.camel@ayu> <1323878443.1752.22.camel@TCannHouse> Message-ID: <20111215160431.GK8364@murraytwins.com> On Wed, Dec 14, 2011 at 11:00:43AM -0500, Tracy L. Cann wrote: > Hi. > Rhythmbox is not autofilling CD album and song information when adding a > CD to the music library. According to the e-mail reply below from a > Rhythmbox developer, it is because Ubuntu version 10.04 LTS is shipping > a broken version of Rhythmbox which can't do CD lookups.The contact says > that the Ubuntu developers need to recompile Rhythmbox to use > libmusicbrainz3-6 instead of libmusicbrainz4c2a. (see below) > > I would have filed this bug through Launchpad which I have used in the > past, but I can't find a link to manually add a new bug in Launchpad. This is deliberate because we want you to use 'ubuntu-bug' to report the bug as it gathers detailed information about your system and the application's configuration. > I also tried using ubuntu-bug, but when I was finished clicking through > the GUI screens, it said that I had to file the bug through the > applications "report a bug" option which Rhythmbox doesn't have (or I > couldn't find). I'm curious where it said you had to file a bug through the application's report a bug menu. I'd guess it was in your web browser when you were filing in the bug report at launchpad.net. Is that correct? > Just explaining why I'm e-mailing the bug squad list instead of filing a > bug report on Launchpad. Thanks for bringing this to our attention - if people are having problems reporting bugs we are very interested in hearing about it! Oh, it looks like you got your bug reported - http://launchpad.net/bugs/904797. Quickly looking at the other rhythmbox bugs these two definitely seem related and all three are probably about the same issue: http://launchpad.net/bugs/815585 http://launchpad.net/bugs/787475 -- Brian Murray Ubuntu Bug Master From TracyLCann at zoomtown.com Thu Dec 15 15:28:15 2011 From: TracyLCann at zoomtown.com (Tracy L. Cann) Date: Thu, 15 Dec 2011 10:28:15 -0500 Subject: [Rhythmbox-devel] No Rhythmbox auto fill of album information In-Reply-To: <4EE94032.3090409@gmail.com> References: <1323546573.2523.31.camel@TCannHouse> <1323705227.1615.22.camel@TCannHouse> <1323870884.3898.11.camel@ayu> <1323878443.1752.22.camel@TCannHouse> <4EE94032.3090409@gmail.com> Message-ID: <1323962895.1453.1.camel@TCannHouse> David, thank you for the info. I've created the bug report now. The bug number is 904797. Thanks again. Tracy On Wed, 2011-12-14 at 19:32 -0500, David Tombs wrote: > On 12/14/2011 11:00 AM, Tracy L. Cann wrote: > > Hi. > > Rhythmbox is not autofilling CD album and song information when adding a > > CD to the music library. According to the e-mail reply below from a > > Rhythmbox developer, it is because Ubuntu version 10.04 LTS is shipping > > a broken version of Rhythmbox which can't do CD lookups.The contact says > > that the Ubuntu developers need to recompile Rhythmbox to use > > libmusicbrainz3-6 instead of libmusicbrainz4c2a. (see below) > > > > I would have filed this bug through Launchpad which I have used in the > > past, but I can't find a link to manually add a new bug in Launchpad. > > > > I also tried using ubuntu-bug, but when I was finished clicking through > > the GUI screens, it said that I had to file the bug through the > > applications "report a bug" option which Rhythmbox doesn't have (or I > > couldn't find). > > > > Just explaining why I'm e-mailing the bug squad list instead of filing a > > bug report on Launchpad. > > > > Sincerely, > > Tracy L. Cann > > Hi Tracy, > > Thank you for your efforts and sorry for the trouble. If you run > "ubuntu-bug rhythmbox" and follow the steps everything should work > properly. Let us know if it does not. > > Thanks, > David From brian at ubuntu.com Thu Dec 15 16:52:47 2011 From: brian at ubuntu.com (Brian Murray) Date: Thu, 15 Dec 2011 08:52:47 -0800 Subject: Task - Review update-manager-core bug tasks Message-ID: <20111215165247.GN8364@murraytwins.com> I ran across some bug tasks[1] that could use a review if anyone is interested. These are reported about update-manager-core which is actually a binary package created by update-manager. I believe it used to a separate source package and that's why there are bugs filed about it. Regardless, they should be triaged as usual but during the process moved to the update-manager package. There are only about 70 of these so its entirely possible to get it to 0! [1] http://bit.ly/vn6bqX Thanks, -- Brian Murray Ubuntu Bug Master From kmlreverser at gmail.com Fri Dec 16 11:40:24 2011 From: kmlreverser at gmail.com (KmL ReVerSer) Date: Fri, 16 Dec 2011 12:40:24 +0100 Subject: nagios3-common command_line Error in nt.cfg Message-ID: Package: nagios-plugins-standard Version: 1.4.14-1ubuntu1 Severity: normal Problem: extension Nagios 3 for windows not works the sensors for CPU Load ,Drive Space , IIS World Wide Web Publishing Service Status and status proccess for explorer.exe. This problem i think because the command_line in the file /etc/nagios-plugins/config/nt.cfg that ships with the package reads: command_line /usr/lib/nagios/plugins/check_nt -H '$HOSTADDRESS$' -v '$ARG1$' But in the documentation for nagios (http://nagios.sourceforge.net/docs/3_0/monitoring-windows.html) says command_line /usr/lib/nagios/plugins/check_nt -H '$HOSTADDRESS$' -v $ARG1$ $ARG2$ -------------- next part -------------- An HTML attachment was scrubbed... URL: From bkerensa at ubuntu.com Sat Dec 17 08:32:05 2011 From: bkerensa at ubuntu.com (Benjamin Kerensa) Date: Sat, 17 Dec 2011 00:32:05 -0800 Subject: More Mentors Needed! Message-ID: Hello All, So as I had announced previously Asst. Professor Becka Morgan at Western Oregon University will be holding a new class in the Winter Term focusing on contributing to Ubuntu. As such she reached out to Ubuntu Oregon LoCo seeking mentors for her students to help guide them in contributing and learning the in's and out's of contributing to a Free Open Source Software Project. I'm hoping to find a few more mentors 5-10 would be nice that way we have enough to cover her students. Mentoring will be done virtually via E-mail, Skype, Google Hangout, Google Docs, Etc. The focus will be showing and mentoring the students on how to contribute to Ubuntu via Documentation, Bug Triage and Support. Additionally it would be helpful to give a good understanding on other areas where a individual can contribute. I understand our skills all vary as such if you can help in even one area your contribution to advocating for Ubuntu through a mentorship will be really valuable. If you are interested in contributing to this excellent project please fill out this Google Docs Form: https://docs.google.com/spreadsheet/viewform?hl=en_US&pli=1&formkey=dFBtb21RSGdPSWNHTHpYU3FfbzlEMEE6MQ#gid=0 I will be in touch with those who complete the form as we get closer to the Winter Term in January. Sincerely, Benjamin Kerensa Team Lead, Ubuntu Oregon bkerensa at ubuntu.com http://ubuntu-oregon.org cc: Ubuntu Documentation, Ubuntu Bug Squad, Ubuntu Women, Ubuntu OR/WA LoCo's & PNW -------------- next part -------------- An HTML attachment was scrubbed... URL: From ubuntumanx at googlemail.com Sat Dec 17 09:43:28 2011 From: ubuntumanx at googlemail.com (Manx Translators) Date: Sat, 17 Dec 2011 10:43:28 +0100 Subject: I'm sorry, Message-ID: Hello Ubuntu Yes, I have been adding members mostly from the Ubuntu bug squad, because it's the easiest way to promote the team to more advanced users. Any user is free to cancel there subscription at any point. But I must say I'm really sorry, I had no idea that this was against the rules. I will deactivate the membership of all members I added and think of other ways to promote it. Apologies once more, Reuben Potts P.S Please if you can delete the team from launchpad. -------------- next part -------------- An HTML attachment was scrubbed... URL: From TracyLCann at zoomtown.com Sat Dec 17 15:17:25 2011 From: TracyLCann at zoomtown.com (Tracy L. Cann) Date: Sat, 17 Dec 2011 10:17:25 -0500 Subject: [Rhythmbox-devel] No Rhythmbox auto fill of album information In-Reply-To: <20111215160431.GK8364@murraytwins.com> References: <1323546573.2523.31.camel@TCannHouse> <1323705227.1615.22.camel@TCannHouse> <1323870884.3898.11.camel@ayu> <1323878443.1752.22.camel@TCannHouse> <20111215160431.GK8364@murraytwins.com> Message-ID: <1324135045.1493.20.camel@TCannHouse> Hi Brian. The point where I reached the "use applications report a bug" message was on my system, not in Launchpad. The first "ubuntu-bug" screen asks the question "What kind of bug do you want to report?" and I clicked on "Sound/audio related problems". Then the next screen asks "What particular problem do you observe?" and I clicked on "Sound problem with one or a few applications only". The next screen then says to report the bug through the applications "report a bug" feature, which Rhythmbox doesn't have. At that screen the only option is to hit "Close" and the ubuntu-bug process stops. I didn't know about the "ubuntu-bug" method of reporting bugs until Jeremy Bicha informed me of it while helping me with a different problem. May I suggest that an easily found site be created that guides people (especially Ubuntu newbies like me) on how to create bugs using ubuntu-bug. That site, if it is created, should list all of the application specific commands like "ubuntu-bug rhythmbox" for Rhythmbox. Therefore if I find a bug with for example Gramps Genealogy or GnuCash Finance Management, I can create the bug report, it can collect the system and version information and the bug report can be created in Launchpad and directed toward the appropriate developers. Hope this helps. Sincerely, Tracy L. Cann On Thu, 2011-12-15 at 08:04 -0800, Brian Murray wrote: > On Wed, Dec 14, 2011 at 11:00:43AM -0500, Tracy L. Cann wrote: > > Hi. > > Rhythmbox is not autofilling CD album and song information when adding a > > CD to the music library. According to the e-mail reply below from a > > Rhythmbox developer, it is because Ubuntu version 10.04 LTS is shipping > > a broken version of Rhythmbox which can't do CD lookups.The contact says > > that the Ubuntu developers need to recompile Rhythmbox to use > > libmusicbrainz3-6 instead of libmusicbrainz4c2a. (see below) > > > > I would have filed this bug through Launchpad which I have used in the > > past, but I can't find a link to manually add a new bug in Launchpad. > > This is deliberate because we want you to use 'ubuntu-bug' to report the > bug as it gathers detailed information about your system and the > application's configuration. > > > I also tried using ubuntu-bug, but when I was finished clicking through > > the GUI screens, it said that I had to file the bug through the > > applications "report a bug" option which Rhythmbox doesn't have (or I > > couldn't find). > > I'm curious where it said you had to file a bug through the > application's report a bug menu. I'd guess it was in your web browser > when you were filing in the bug report at launchpad.net. Is that > correct? > > > Just explaining why I'm e-mailing the bug squad list instead of filing a > > bug report on Launchpad. > > Thanks for bringing this to our attention - if people are having > problems reporting bugs we are very interested in hearing about it! > > Oh, it looks like you got your bug reported - > http://launchpad.net/bugs/904797. Quickly looking at the other > rhythmbox bugs these two definitely seem related and all three are > probably about the same issue: > > http://launchpad.net/bugs/815585 > http://launchpad.net/bugs/787475 > > -- > Brian Murray > Ubuntu Bug Master From TracyLCann at zoomtown.com Sat Dec 17 17:15:35 2011 From: TracyLCann at zoomtown.com (Tracy L. Cann) Date: Sat, 17 Dec 2011 12:15:35 -0500 Subject: [Rhythmbox-devel] No Rhythmbox auto fill of album information In-Reply-To: <1323962895.1453.1.camel@TCannHouse> References: <1323546573.2523.31.camel@TCannHouse> <1323705227.1615.22.camel@TCannHouse> <1323870884.3898.11.camel@ayu> <1323878443.1752.22.camel@TCannHouse> <4EE94032.3090409@gmail.com> <1323962895.1453.1.camel@TCannHouse> Message-ID: <1324142135.1493.72.camel@TCannHouse> Hi. I found eight bug reports in Launchpad and two in GNOME Bugzilla reporting this and an exact same problem in Sound Juicer. http://launchpad.net/bugs/787475 submitted May 24, 2011 https://bugzilla.gnome.org/show_bug.cgi?id=650848 http://launchpad.net/bugs/815585 http://launchpad.net/bugs/871271 http://launchpad.net/bugs/889955 http://launchpad.net/bugs/904797 new one I submitted http://launchpad.net/bugs/455461 Sound Juicer submitted 2009-10-19 https://bugzilla.gnome.org/show_bug.cgi?id=650831 http://launchpad.net/bugs/732892 Sound Juicer http://launchpad.net/bugs/788921 Sound Juicer Read some of the comments in bug 787475 and you'll see that people are pissed that this bug hasn't been fixed. I'm now one. Every time someone submits a new bug report for the same problem, it wastes your time. You should be pissed too that your time is being wasted. Your time is now being wasted reading my e-mail when the bug should have been fixed months if not years ago (see 455461). And Rhythmbox developers, especially Calvin, Christophe, Jonathan and Peter, I hope that you all pile on and put some pressure on the Ubuntu developers to get this fixed so your time is no longer wasted. Please upgrade the importance and fix this bug!!! If you don't, then you'll be teaching me the lesson that I should not waste my time reporting bugs. If all Ubuntu users learn that lesson, then Ubuntu will be so full of bugs that everyone will stop using it. Sincerely, Tracy L. Cann On Thu, 2011-12-15 at 10:28 -0500, Tracy L. Cann wrote: > David, thank you for the info. I've created the bug report now. The bug > number is 904797. > Thanks again. > Tracy From noreply at ubuntu.com Mon Dec 19 10:50:59 2011 From: noreply at ubuntu.com (Ubuntu Wiki) Date: Mon, 19 Dec 2011 10:50:59 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22DebuggingSoundProblems=22_by_diw?= =?utf-8?q?ic?= Message-ID: <20111219105059.31721.83067@mangaba.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The "DebuggingSoundProblems" page has been changed by diwic: http://wiki.ubuntu.com/DebuggingSoundProblems?action=diff&rev1=70&rev2=71 If the basic troubleshooting does not help, here are some additional things to try. However, when trying these steps, remember where you were so you can easily go back in case your problem is not fixed. Also, should you ever need to do anything in this section for your sound to work (for a new installation), you should report a bug using "ubuntu-bug audio". 1. For mixer problems, you can try controlling the [[Audio/Alsamixer|mixers at ALSA level]]. - 1. If your problem is related to your hardware (e g, it affects your built-in sound, but not USB headsets), it might be a bug that is fixed upstream. You can try [[Audio/UpgradingAlsa|upgrading your ALSA drivers]] to the latest snapshot. + 1. If your problem is related to your hardware, you might be helped by checking if it is a bug that is already fixed upstream. You can try [[Audio/UpgradingAlsa|upgrading your ALSA drivers]] to the latest snapshot. = Reporting Sound Bugs = From noreply at ubuntu.com Mon Dec 19 11:18:07 2011 From: noreply at ubuntu.com (Ubuntu Wiki) Date: Mon, 19 Dec 2011 11:18:07 -0000 Subject: =?utf-8?q?=5BUbuntu_Wiki=5D_Update_of_=22DebuggingSoundProblems=22_by_diw?= =?utf-8?q?ic?= Message-ID: <20111219111807.3560.11508@mangaba.canonical.com> Dear Wiki user, You have subscribed to a wiki page or wiki category on "Ubuntu Wiki" for change notification. The "DebuggingSoundProblems" page has been changed by diwic: http://wiki.ubuntu.com/DebuggingSoundProblems?action=diff&rev1=71&rev2=72 1. For mixer problems, you can try controlling the [[Audio/Alsamixer|mixers at ALSA level]]. 1. If your problem is related to your hardware, you might be helped by checking if it is a bug that is already fixed upstream. You can try [[Audio/UpgradingAlsa|upgrading your ALSA drivers]] to the latest snapshot. + 1. If your problem is audio crackling, glitching, or breaking up, and it is hardware specific, you can try applying a [[Audio/PositionReporting|position fix quirk]]. + 1. Using very new hardware? [[Audio/HDAGeneric|Here's how to check]] whether your built-in sound card has driver support. = Reporting Sound Bugs = From cyan.spam at gmail.com Tue Dec 20 02:07:56 2011 From: cyan.spam at gmail.com (David Tombs) Date: Mon, 19 Dec 2011 21:07:56 -0500 Subject: nagios3-common command_line Error in nt.cfg In-Reply-To: References: Message-ID: <4EEFEDFC.4020501@gmail.com> On 12/16/2011 06:40 AM, KmL ReVerSer wrote: > Package: nagios-plugins-standard > Version: 1.4.14-1ubuntu1 > Severity: normal > > Problem: > extension Nagios 3 for windows not works the sensors for CPU Load ,Drive Space , IIS World Wide Web Publishing Service Status > and status proccess for explorer.exe. > > > > This problem i think because the command_line in the file /etc/nagios-plugins/config/nt.cfg that ships with the package reads: > > command_line /usr/lib/nagios/plugins/check_nt -H '$HOSTADDRESS$' -v '$ARG1$' > > > > But in the documentation for nagios (http://nagios.sourceforge.net/docs/3_0/monitoring-windows.html) says > > command_line /usr/lib/nagios/plugins/check_nt -H '$HOSTADDRESS$' -v $ARG1$ $ARG2$ > > > Hi there, These lists are not the proper place to report bugs. Please report one using the instructions here: Thanks, David Tombs From costamagnagianfranco at yahoo.it Sun Dec 25 18:01:58 2011 From: costamagnagianfranco at yahoo.it (Gianfranco Costamagna) Date: Sun, 25 Dec 2011 18:01:58 +0000 (GMT) Subject: Spam in LP Message-ID: <1324836118.24789.YahooMailNeo@web26705.mail.ukl.yahoo.com> I want to wish a Merry Christmas to everybody, and tell you to please delete this comment, since it is a spam comment ;) https://bugs.launchpad.net/ubuntu/+source/skype/+bug/364244/comments/9   thanks Just my 0.02 $ Gianfranco -------------- next part -------------- An HTML attachment was scrubbed... URL: