Old bug reports

Micah Gersten micahg at ubuntu.com
Wed Aug 24 02:50:56 UTC 2011

Corrected top posting...
On 08/23/2011 04:00 PM, Timothy Mayoh wrote:
> On 23 August 2011 21:45, Carl Ansell <afccarl1994 at hotmail.com
> <mailto:afccarl1994 at hotmail.com>> wrote:
>     There are many old reports in launchpad that apply to unsupported
>     versions of Ubuntu, such as Dapper and Edgy.
>     As these releases are no longer supported, can these be marked as
>     invalid?
>     I feel it would 'clean up' the bugs in launchpad and make it clear
>     which bugs are still relevant, but as someone new to the bugsquad,
>     I don't want to start messing with things that I shouldn't mess with.
> I believe the best approach would be to mark the report as incomplete,
> and then try and contact the original submitter with this canned
> response in the comments, assuming they are still active:
> https://wiki.ubuntu.com/Bugs/Responses#Release_has_reached_EOL . If
> they do not respond, then the bug would be automatically marked as
> invalid within 60 days anyway.
This is only good if the bug isn't reproducible in the devel release or
in any release after it was reported (not saying they all have to be
tested, but that if a user chooses to test an older release and can't
reproduce, that should be sufficient).  Otherwise, just asking people to
reproduce again was decided against in previous bugsquad meetings as it
annoys reporters and dissuades people from reporting bugs.

> Alternatively, if you are certain the original reporter and all other
> people the bug affects are no longer active in Launchpad - you can
> probably safely mark the bug as invalid immediately.
I don't agree with this.  Just because the person is no longer around
doesn't make the bug invalid.  Please remember, the point of bug reports
isn't to necessarily make people happy, but to find the defects and
actually repair them eventually.

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